From: Peter Slate on
I returned my e-mail connection from Big pond to aapt and have been unable
to access mail since -althought I can still contact newsgroups. Contacts
with the call centre in Manilla have been polite but unhelpful. Any advice
that is both P and helpful will be appreciated.
Peter Slate.


From: VanguardLH on
Peter Slate wrote:

> I returned my e-mail connection from Big pond to aapt

Oh, aapt can somehow accept "returns" of "connections" (a nebulous
entity) from some other ISP? How could they?

So who is your e-mail provider NOW?

> and have been unable to access mail since

It must be a secret error message since you didn't mention it here.
Just HOW do you know you cannot access e-mail?

> althought I can still contact newsgroups.

What do newsgroups have to do with e-mail? Usenet (newsgroups) use NNTP
(Network News Transfer Protocol) or have webnews gateways that use HTTP
(HyperText Transport Protocol) at forums that want to pretend they have
a larger community. Neither are the POP (Post Office Protocol), IMAP
(Internet Message Access Protocol), or SMTP (Simple Mail Transfer
Protocol) that is used by e-mail. E-mail has nothing to do with
newsgroups.

> Contacts with the call centre in Manilla

So you current e-mail provider is someone in Manilla?

Manilla(s): a "bracelet" currency of West Africa.
Manilla, Indiana USA
Manilla, Iowa USA
Manilla, Ontario
(and a dozen more cities in the USA)
Manila, Paraguay

Perhaps you meant Manila, the capital of the Philippines?

> have been polite but unhelpful.

Probably due to a complete lack of details in your problem description,
like your Windows version, type of e-mail account, configuration
settings for those e-mail accounts, and the exact content of any error
message.

> Any advice that is both P

P? You want pee(ing) advice?

> and helpful will be appreciated.

Not possible except with wasted time for a barrage of unfocused
responses considering the dearth of information in your post.


--- Posting Hints ---

ALWAYS REVIEW your message before submitting it. You want someone OTHER
than yourself to understand your post. Also remember that no one here
is looking over your shoulder to see at what you are pointing. If you
don't well explain your situation by providing the details that you
already know, don't expect others to know what is your situation.
Explain YOUR computing environment and just what actions you take to
reproduce the problem.

Often you get just one chance per potential respondent to elicit a reply
from them. If they skip your post because you gave them nothing to go
on (no details, no versions, no OS, no context) then they will usually
move on to the next post and never return to yours.

What is Usenet:
http://en.wikipedia.org/wiki/Usenet
http://en.wikipedia.org/wiki/Newsgroups
http://www.masonicinfo.com/newsgroups.htm
http://www.mcfedries.com/Ramblings/usenet-primer.asp

When using a webnews-for-dummies interface, like Microsoft's Communities
or Google Groups or a forum-to-Usenet proxy, those are gateways to
Usenet. Despite the appearance of a forum, you are participating in a
newsgroup (Usenet).

How to post to newsgroups:
http://66.39.69.143/goodpost.htm
http://support.microsoft.com/kb/555375
http://users.tpg.com.au/bzyhjr/liszt.html
http://www.mugsy.org/asa_faq/getting_along/usenet.shtml

Regarding error or status messages:
- Do NOT omit the message.
- Do NOT describe the message.
- Do NOT summarize the message.
- Do NOT paraphrase the message.
- Do NOT truncate the message.
- Do show the ENTIRE message (but munge or star out personal info,
like your username in an e-mail address but not the domain).
- Provide sufficient context on when the error occurs or how to
reproduce it.