From: BK on
Hi All I am trying to revert my 1720 back to the factory settings.
I am using Windows Vista home premium
I have followed the instructions from the manual ie:
From f8 at start
3 Press <Down Arrow> to select Repair Your Computer on the Advanced

Boot Options menu, and then press <Enter>.

4 Specify the language settings that you want, and then click Next.

5 Log in as a user who has administrative credentials, and then click OK.

6 Click Dell Factory Image Restore.

I cant find this,among the options all it gives me is "OTHER " and it wont
open this tool

I have the Dell Recovery on a D: drive but I don't know how to open it, as
it is a wim file.

I also have the Vista reinstallation cd

Any and all help appreciated

BRIAN



co

From: Pen on
BK wrote:
> Hi All I am trying to revert my 1720 back to the factory settings.
> I am using Windows Vista home premium
> I have followed the instructions from the manual ie:
> From f8 at start
> 3 Press <Down Arrow> to select Repair Your Computer on the Advanced
>
> Boot Options menu, and then press <Enter>.
>
> 4 Specify the language settings that you want, and then click Next.
>
> 5 Log in as a user who has administrative credentials, and then click OK.
>
> 6 Click Dell Factory Image Restore.
>
> I cant find this,among the options all it gives me is "OTHER " and it wont
> open this tool
>
> I have the Dell Recovery on a D: drive but I don't know how to open it, as
> it is a wim file.
>
> I also have the Vista reinstallation cd
>
> Any and all help appreciated
>
> BRIAN
>
>
>
> co
> Did you do it this way?
NOTE: You must press the <F8> key before the Windows logo appears on the
screen. If you press <F8> after the Windows logo appears on the screen, the
Advanced Boot Options menu will not appear on the screen. If you do not see
the Advanced Boot Options menu, restart the computer, and then repeat this
step until you see the menu on the screen.
From: BK on

"Pen" <nospam(a)nospam.net> wrote in message
news:had5td$hc3$1(a)news.eternal-september.org...
> BK wrote:
>> Hi All I am trying to revert my 1720 back to the factory settings.
>> I am using Windows Vista home premium
>> I have followed the instructions from the manual ie:
>> From f8 at start
>> 3 Press <Down Arrow> to select Repair Your Computer on the Advanced
>>
>> Boot Options menu, and then press <Enter>.
>>
>> 4 Specify the language settings that you want, and then click Next.
>>
>> 5 Log in as a user who has administrative credentials, and then click OK.
>>
>> 6 Click Dell Factory Image Restore.
>>
>> I cant find this,among the options all it gives me is "OTHER " and it
>> wont open this tool
>>
>> I have the Dell Recovery on a D: drive but I don't know how to open it,
>> as it is a wim file.
>>
>> I also have the Vista reinstallation cd
>>
>> Any and all help appreciated
>>
>> BRIAN
>>
>>
>>
>> Did you do it this way?
> NOTE: You must press the <F8> key before the Windows logo appears on the
> screen. If you press <F8> after the Windows logo appears on the screen,
> the
> Advanced Boot Options menu will not appear on the screen. If you do not
> see
> the Advanced Boot Options menu, restart the computer, and then repeat this
> step until you see the menu on the screen.

Hi
Yes got right through to the point where I should have the Dell image
restore icon but it isnt there just an icon for other that doesnt open
BK


From: Pen on
BK wrote:
> "Pen" <nospam(a)nospam.net> wrote in message
> news:had5td$hc3$1(a)news.eternal-september.org...
>> BK wrote:
>>> Hi All I am trying to revert my 1720 back to the factory settings.
>>> I am using Windows Vista home premium
>>> I have followed the instructions from the manual ie:
>>> From f8 at start
>>> 3 Press <Down Arrow> to select Repair Your Computer on the Advanced
>>>
>>> Boot Options menu, and then press <Enter>.
>>>
>>> 4 Specify the language settings that you want, and then click Next.
>>>
>>> 5 Log in as a user who has administrative credentials, and then click OK.
>>>
>>> 6 Click Dell Factory Image Restore.
>>>
>>> I cant find this,among the options all it gives me is "OTHER " and it
>>> wont open this tool
>>>
>>> I have the Dell Recovery on a D: drive but I don't know how to open it,
>>> as it is a wim file.
>>>
>>> I also have the Vista reinstallation cd
>>>
>>> Any and all help appreciated
>>>
>>> BRIAN
>>>
>>>
>>>
>>> Did you do it this way?
>> NOTE: You must press the <F8> key before the Windows logo appears on the
>> screen. If you press <F8> after the Windows logo appears on the screen,
>> the
>> Advanced Boot Options menu will not appear on the screen. If you do not
>> see
>> the Advanced Boot Options menu, restart the computer, and then repeat this
>> step until you see the menu on the screen.
>
> Hi
> Yes got right through to the point where I should have the Dell image
> restore icon but it isnt there just an icon for other that doesnt open
> BK
>
>
Then your only other option seems to be to use the windows install disk,
which
Dell provided you with. There also should vbe a drivers disk. It seems
the restore
partition is corrupt or not there.
From: BK on

"Pen" <nospam(a)nospam.net> wrote in message
news:hadasu$uo6$1(a)news.eternal-september.org...
> BK wrote:
>> "Pen" <nospam(a)nospam.net> wrote in message
>> news:had5td$hc3$1(a)news.eternal-september.org...
>>> BK wrote:
>>>> Hi All I am trying to revert my 1720 back to the factory settings.
>>>> I am using Windows Vista home premium
>>>> I have followed the instructions from the manual ie:
>>>> From f8 at start
>>>> 3 Press <Down Arrow> to select Repair Your Computer on the Advanced
>>>>
>>>> Boot Options menu, and then press <Enter>.
>>>>
>>>> 4 Specify the language settings that you want, and then click Next.
>>>>
>>>> 5 Log in as a user who has administrative credentials, and then click
>>>> OK.
>>>>
>>>> 6 Click Dell Factory Image Restore.
>>>>
>>>> I cant find this,among the options all it gives me is "OTHER " and it
>>>> wont open this tool
>>>>
>>>> I have the Dell Recovery on a D: drive but I don't know how to open it,
>>>> as it is a wim file.
>>>>
>>>> I also have the Vista reinstallation cd
>>>>
>>>> Any and all help appreciated
>>>>
>>>> BRIAN
>>>>
>>>>
>>>>
>>>> Did you do it this way?
>>> NOTE: You must press the <F8> key before the Windows logo appears on the
>>> screen. If you press <F8> after the Windows logo appears on the screen,
>>> the
>>> Advanced Boot Options menu will not appear on the screen. If you do not
>>> see
>>> the Advanced Boot Options menu, restart the computer, and then repeat
>>> this
>>> step until you see the menu on the screen.
>>
>> Hi
>> Yes got right through to the point where I should have the Dell image
>> restore icon but it isnt there just an icon for other that doesnt open
>> BK
>>
>>
> Then your only other option seems to be to use the windows install disk,
> which
> Dell provided you with. There also should vbe a drivers disk. It seems the
> restore
> partition is corrupt or not there.
Cheers
I know the recovery partition is on the D drive But as you say It may be a
clean install
Thanks again Bk