From: John on

"Lem" <lemp40(a)unknownhost> wrote in message
news:%23lbm69lMKHA.4964(a)TK2MSFTNGP06.phx.gbl...
> I realize that of course, but the answers that the OP got just seemed too
> far off the wall even for outsourced tech support.
>
> Now that I think more about it, I guess I can see that some
> minimally-trained script reader would say that there's no XP sp3 driver
> for the WPC11 because the most recent driver for that came out in Feb
> 2004, which was before *sp2* was released. Similarly, the most recent
> driver for the WPC54GX was released in May 2005, before sp3 was released.
> Thus, there's no driver for either device that was *specifically*
> designated for sp3. Of course, the old drivers work just fine with sp3,
> but facts are never a strong point for script readers.
>
> The more peculiar thing is why any Linksys tech support person, even
> someone in Asia or the Far East, would recommend purchasing a WPC54GX to
> someone who was trying to connect to a WRT160N. That just doesn't make any
> sense to me. I don't think Linksys even makes its "SRX" products anymore.

You said it yourself. They're minimally trained script readers. They're not
real techies. Why are you surprised they recommend wrong products.