Prev: Installation Failures
Next: windows updates fail to install
From: Rick on 11 Sep 2008 16:18
Requested log file

2008-09-10 21:18:40:953 1276 7c4 DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-10 21:18:47:343 1276 7c4 DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-10 21:18:47:343 1276 7c4 DnldMgr FATAL:
DM:CAgentDownloadManager::PurgeExpiredUpdates: GetSession failed with
0x80248011.
2008-09-10 21:18:55:578 1276 7ac DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-10 21:19:03:296 1276 7ac DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-10 21:19:10:937 1276 7ac DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-10 21:19:10:937 1276 7ac Agent WARNING: WU client fails
CClientCallRecorder::EnumerateService with error 0x80248011
2008-09-10 21:19:10:953 2236 77c COMAPI WARNING:
ISusInternal::EnumerateService failed, hr=80248011
2008-09-10 21:47:40:562 1276 274 AU ########### AU: Uninitializing
Automatic Updates ###########
2008-09-10 21:47:40:562 1276 274 AU ########### AU: Initializing Automatic
Updates ###########
2008-09-10 21:47:40:562 1276 274 AU AU setting next detection timeout to
2008-09-11 01:47:40
2008-09-10 21:47:49:218 1276 274 DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-10 21:47:56:281 1276 274 DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-10 21:48:02:609 1276 274 DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-10 21:48:02:609 1276 274 Agent WARNING: GetServiceList failed with
error 0x80248011.
2008-09-10 21:48:02:609 1276 274 AU WARNING: QueryRegisteredProvider failed
with error 0x80248011
2008-09-10 21:48:02:609 1276 274 AU # Approval type: Scheduled (User
preference)
2008-09-10 21:48:02:609 1276 274 AU # Scheduled install day/time: Every
day at 3:00
2008-09-10 21:48:02:609 1276 274 AU # Auto-install minor updates: Yes
(User preference)
2008-09-10 21:48:08:875 1276 274 DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-10 21:48:15:156 1276 274 DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-10 21:48:21:984 1276 274 DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-10 21:48:21:984 1276 274 AU FATAL: Failed to get session from
datastore, error = 0x80248011
2008-09-10 21:48:21:984 1276 274 AU FATAL: Failed to Unserialize from data
store, error = 0x80248011
2008-09-10 21:48:21:984 1276 274 AU # WARNING: Exit code = 0x80248011
2008-09-10 21:48:21:984 1276 274 AU ########### AU: Uninitializing
Automatic Updates ###########
2008-09-10 21:48:21:984 1276 274 AU WARNING: InitAUComponents Failed, will
restart AU in 30 mins, error = 0x80248011
2008-09-10 21:48:21:984 1276 274 AU AU Restart required....
2008-09-10 22:11:18:921 2400 9ac Misc =========== Logging initialized
(build: 7.2.6001.784, tz: -0400) ===========
2008-09-10 22:11:18:921 2400 9ac Misc = Process: C:\WINDOWS\Explorer.EXE
2008-09-10 22:11:18:921 2400 9ac Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-09-10 22:11:18:921 2400 9ac Shutdwn Install at shutdown: no updates to
install
2008-09-10 22:11:18:921 2400 9ac Shutdwn FATAL: WUCheckForUpdatesAtShutdown
failed, hr=80080005
2008-09-10 22:14:13:515 932 de0 Misc =========== Logging initialized
(build: 7.2.6001.784, tz: -0400) ===========
2008-09-10 22:14:13:515 932 de0 Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2008-09-10 22:14:13:515 932 de0 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-09-10 22:14:13:515 932 de0 Shutdwn FATAL: WUAutoUpdateAtShutdown
failed, hr=80080005
2008-09-10 22:14:16:593 1276 274 AU ########### AU: Uninitializing
Automatic Updates ###########
2008-09-10 22:14:16:703 1276 274 Service *********
2008-09-10 22:14:16:703 1276 274 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2008-09-10 22:14:16:703 1276 274 Service *************
2008-09-11 15:54:47:656 1276 2b4 Misc =========== Logging initialized
(build: 7.2.6001.784, tz: -0400) ===========
2008-09-11 15:54:47:703 1276 2b4 Misc = Process:
C:\WINDOWS\System32\svchost.exe
2008-09-11 15:54:47:703 1276 2b4 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-09-11 15:54:47:656 1276 2b4 Service *************
2008-09-11 15:54:47:703 1276 2b4 Service ** START ** Service: Service startup
2008-09-11 15:54:47:703 1276 2b4 Service *********
2008-09-11 15:54:49:937 1276 2b4 Misc Registering binary:
C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wuapi.dll"
2008-09-11 15:54:51:140 1276 2b4 Misc Registering binary:
C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wups.dll"
2008-09-11 15:54:51:390 1276 2b4 Misc Registering binary:
C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wups2.dll"
2008-09-11 15:54:51:843 1276 2b4 Agent * WU client version 7.2.6001.784
2008-09-11 15:54:51:859 1276 2b4 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2008-09-11 15:54:51:859 1276 2b4 Agent * Access type: No proxy
2008-09-11 15:54:51:859 1276 2b4 Agent * Network state: Disconnected
2008-09-11 15:57:02:140 1276 2b4 DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 15:57:07:921 1276 2b4 DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 15:57:13:515 1276 2b4 DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 15:57:13:515 1276 2b4 Report WARNING: Failed to query for service
properties: 80248011
2008-09-11 15:57:13:546 1276 2b4 Agent *********** Agent: Initializing
Windows Update Agent ***********
2008-09-11 15:57:13:546 1276 2b4 Agent *********** Agent: Initializing
global settings cache ***********
2008-09-11 15:57:13:546 1276 2b4 Agent * WSUS server: <NULL>
2008-09-11 15:57:13:546 1276 2b4 Agent * WSUS status server: <NULL>
2008-09-11 15:57:13:546 1276 2b4 Agent * Target group: (Unassigned
Computers)
2008-09-11 15:57:13:546 1276 2b4 Agent * Windows Update access disabled: No
2008-09-11 15:57:19:281 1276 2b4 DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 15:57:24:546 1276 2b4 DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 15:57:30:265 1276 2b4 DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 15:57:30:265 1276 2b4 DnldMgr Download manager restoring 0
downloads
2008-09-11 15:57:30:281 1276 2b4 Agent * Failed to load persisted download
calls, error = 0x80248011
2008-09-11 15:57:36:046 1276 2b4 DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 15:57:41:984 1276 2b4 DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 15:57:47:640 1276 2b4 DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 15:57:47:640 1276 2b4 Agent WARNING:
DeleteVolatileServices::GetServiceList failed with 0x80248011.
2008-09-11 15:57:53:312 1276 2b4 DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 15:57:59:171 1276 2b4 DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 15:58:05:140 1276 2b4 DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 15:58:05:140 1276 2b4 DnldMgr FATAL:
DM:CAgentDownloadManager::RestoreDownloadJobs: GetSession failed with
0x80248011.
2008-09-11 15:58:05:156 1276 2b4 DnldMgr FATAL:
DM:CAgentDownloadManager::DelayedInit: RestoreDownloadJobs failed with
0x00000000.
2008-09-11 15:58:05:171 1276 2b4 AU ########### AU: Initializing Automatic
Updates ###########
2008-09-11 15:58:05:171 1276 2b4 AU AU setting next detection timeout to
2008-09-11 19:58:05
2008-09-11 15:58:10:968 1276 2b4 DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 15:58:16:578 1276 2b4 DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 15:58:22:203 1276 2b4 DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 15:58:22:203 1276 2b4 Agent WARNING: GetServiceList failed with
error 0x80248011.
2008-09-11 15:58:22:203 1276 2b4 AU WARNING: QueryRegisteredProvider failed
with error 0x80248011
2008-09-11 15:58:22:203 1276 2b4 AU # Approval type: Scheduled (User
preference)
2008-09-11 15:58:22:203 1276 2b4 AU # Scheduled install day/time: Every
day at 3:00
2008-09-11 15:58:22:203 1276 2b4 AU # Auto-install minor updates: Yes
(User preference)
2008-09-11 15:58:27:734 1276 2b4 DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 15:58:33:328 1276 2b4 DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 15:58:39:015 1276 2b4 DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 15:58:39:015 1276 2b4 AU FATAL: Failed to get session from
datastore, error = 0x80248011
2008-09-11 15:58:39:015 1276 2b4 AU FATAL: Failed to Unserialize from data
store, error = 0x80248011
2008-09-11 15:58:39:015 1276 2b4 AU # WARNING: Exit code = 0x80248011
2008-09-11 15:58:39:031 1276 2b4 AU ########### AU: Uninitializing
Automatic Updates ###########
2008-09-11 15:58:39:046 1276 2b4 AU WARNING: InitAUComponents Failed, will
restart AU in 30 mins, error = 0x80248011
2008-09-11 15:58:39:046 1276 2b4 AU AU Restart required....
2008-09-11 15:58:40:250 1276 2b4 Report *********** Report: Initializing
static reporting data ***********
2008-09-11 15:58:40:250 1276 2b4 Report * OS Version = 5.1.2600.2.0.65792
2008-09-11 15:58:40:296 1276 2b4 Report * Computer Brand = Dell Computer
Corporation
2008-09-11 15:58:40:296 1276 2b4 Report * Computer Model = Dimension 4550

2008-09-11 15:58:40:328 1276 2b4 Report * Bios Revision = A05
2008-09-11 15:58:40:328 1276 2b4 Report * Bios Name = Default System BIOS
2008-09-11 15:58:40:328 1276 2b4 Report * Bios Release Date =
2003-01-27T00:00:00
2008-09-11 15:58:40:328 1276 2b4 Report * Locale ID = 1033
2008-09-11 15:58:46:093 1276 fcc DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 15:58:51:515 1276 fcc DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 15:58:57:109 1276 fcc DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 15:58:57:109 1276 fcc DnldMgr FATAL:
DM:CAgentDownloadManager::CheckAllCallDownloadStates: GetSession failed with
0x80248011.
2008-09-11 15:59:02:781 1276 fcc DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 15:59:08:640 1276 fcc DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 15:59:14:312 1276 fcc DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 15:59:14:312 1276 fcc DnldMgr FATAL:
DM:CAgentDownloadManager::PurgeExpiredFiles: GetSession failed with
0x80248011.
2008-09-11 15:59:19:875 1276 fcc DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 15:59:26:031 1276 fcc DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 15:59:31:859 1276 fcc DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 15:59:31:859 1276 fcc DnldMgr FATAL:
DM:CAgentDownloadManager::PurgeExpiredUpdates: GetSession failed with
0x80248011.
2008-09-11 15:59:31:875 1276 fcc Report WARNING: Reporter failed to upload
events with hr = 8024000c.
2008-09-11 15:59:31:875 1276 fcc Report WARNING: Reporter failed to upload
events with hr = 8024000c.
2008-09-11 16:00:51:531 1276 fcc DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 16:00:57:609 1276 fcc DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 16:01:03:640 1276 fcc DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 16:01:03:640 1276 fcc PT WARNING: PTError: 0x80248011
2008-09-11 16:01:03:640 1276 fcc PT WARNING: Initialization failed for
Protocol Talker Context: 0x80248011
2008-09-11 16:01:09:609 1276 fcc DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 16:01:15:515 1276 fcc DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 16:01:21:437 1276 fcc DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 16:01:21:437 1276 fcc PT WARNING: PTError: 0x80248011
2008-09-11 16:01:21:437 1276 fcc PT WARNING: Initialization failed for
Protocol Talker Context: 0x80248011
2008-09-11 16:01:21:437 1276 fcc PT WARNING: PTError: 0x80248011
2008-09-11 16:01:21:437 1276 fcc Report WARNING: Reporter failed to upload
events with hr = 80248011.
2008-09-11 16:01:27:359 1276 fcc DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 16:01:33:296 1276 fcc DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 16:01:39:265 1276 fcc DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 16:01:39:265 1276 fcc PT WARNING: PTError: 0x80248011
2008-09-11 16:01:39:265 1276 fcc PT WARNING: Initialization failed for
Protocol Talker Context: 0x80248011
2008-09-11 16:01:45:171 1276 fcc DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 16:01:51:109 1276 fcc DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 16:01:57:437 1276 fcc DtaStor FATAL: DS: Out of proc datastore
process exited with error 0xc0000005 before signalling ready event.
2008-09-11 16:01:57:437 1276 fcc PT WARNING: PTError: 0x80248011
2008-09-11 16:01:57:437 1276 fcc PT WARNING: Initialization failed for
Protocol Talker Context: 0x80248011
2008-09-11 16:01:57:437 1276 fcc PT WARNING: PTError: 0x80248011
2008-09-11 16:01:57:437 1276 fcc Report WARNING: Reporter failed to upload
events with hr = 80248011.


"Harry Johnston [MVP]" wrote:

> Rick wrote:
>
> > I followed your instructions, but had to add "30" after agent.
>
> Ahem. Yes, that's right. Apparently I wasn't having a good brain day yesterday.
>
> > The command
> > worked and I was able to execute the file. I rebooted the machine, but when
> > it restarted I had to clear 35 wuauclt.exe problem windows to continue. I
> > also closed all programs and my AV software before initializing the command.
>
> Please post the last hundred or so lines from WindowsUpdate.log, which you can
> open by going to the Start Menu, selecting Run, typing "WindowsUpdate.log"
> (without the quotes) and pressing OK.
>
> At this point I'm inclined to think your machine is infected (or otherwise
> seriously stuffed up) but let's see if the log shows anything useful before
> jumping to conclusions.
>
> Harry.
>
From: PA Bear [MS MVP] on 11 Sep 2008 16:54
Please state your full Windows version (e.g., WinXP SP3; Vista SP1).

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)?

See
http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=21&ln=en&IsMu=False
and/or http://support.microsoft.com/kb/883821
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Rick wrote:
> Requested log file
>
> 2008-09-10 21:18:40:953 1276 7c4 DtaStor FATAL: DS: Out of proc datastore
> process exited with error 0xc0000005 before signalling ready event.
> 2008-09-10 21:18:47:343 1276 7c4 DtaStor FATAL: DS: Out of proc datastore
> process exited with error 0xc0000005 before signalling ready event.
> 2008-09-10 21:18:47:343 1276 7c4 DnldMgr FATAL:
> DM:CAgentDownloadManager::PurgeExpiredUpdates: GetSession failed with
> 0x80248011.
> 2008-09-10 21:18:55:578 1276 7ac DtaStor FATAL: DS: Out of proc datastore
> process exited with error 0xc0000005 before signalling ready event.
> 2008-09-10 21:19:03:296 1276 7ac DtaStor FATAL: DS: Out of proc datastore
> process exited with error 0xc0000005 before signalling ready event.
> 2008-09-10 21:19:10:937 1276 7ac DtaStor FATAL: DS: Out of proc datastore
> process exited with error 0xc0000005 before signalling ready event.
> 2008-09-10 21:19:10:937 1276 7ac Agent WARNING: WU client fails
> CClientCallRecorder::EnumerateService with error 0x80248011
> 2008-09-10 21:19:10:953 2236 77c COMAPI WARNING:
> ISusInternal::EnumerateService failed, hr=80248011
<snip>
>
> "Harry Johnston [MVP]" wrote:
>
>> Rick wrote:
>>> I followed your instructions, but had to add "30" after agent.
>>
>> Ahem. Yes, that's right. Apparently I wasn't having a good brain day
>> yesterday.
>>
>>> The command
>>> worked and I was able to execute the file. I rebooted the machine, but
>>> when it restarted I had to clear 35 wuauclt.exe problem windows to
>>> continue. I also closed all programs and my AV software before
>>> initializing the command.
>>
>> Please post the last hundred or so lines from WindowsUpdate.log, which
>> you
>> can open by going to the Start Menu, selecting Run, typing
>> "WindowsUpdate.log" (without the quotes) and pressing OK.
>>
>> At this point I'm inclined to think your machine is infected (or
>> otherwise
>> seriously stuffed up) but let's see if the log shows anything useful
>> before
>> jumping to conclusions.

From: Rick on 11 Sep 2008 20:38
WinXP Pro, Ver. 5.1.2600 SP2 Build 2600
Norton AntiVirus 360

FYI,
When wuauclt.exe error window appears, the wuauclt.exe pricess is running in
the task manager. If I disable automatic updates from local services, the
error continues to pop up and the wuauclt.exe still shows up in the processes
running window. If I disable automatic updates, shouldn't that keep the
wuauclt.exe process from starting?


"PA Bear [MS MVP]" wrote:

> Please state your full Windows version (e.g., WinXP SP3; Vista SP1).
>
> What anti-virus application or security suite is installed? What
> anti-spyware applications (other than Defender)? What third-party firewall
> (if any)?
>
> See
> http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=21&ln=en&IsMu=False
> and/or http://support.microsoft.com/kb/883821
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Rick wrote:
> > Requested log file
> >
> > 2008-09-10 21:18:40:953 1276 7c4 DtaStor FATAL: DS: Out of proc datastore
> > process exited with error 0xc0000005 before signalling ready event.
> > 2008-09-10 21:18:47:343 1276 7c4 DtaStor FATAL: DS: Out of proc datastore
> > process exited with error 0xc0000005 before signalling ready event.
> > 2008-09-10 21:18:47:343 1276 7c4 DnldMgr FATAL:
> > DM:CAgentDownloadManager::PurgeExpiredUpdates: GetSession failed with
> > 0x80248011.
> > 2008-09-10 21:18:55:578 1276 7ac DtaStor FATAL: DS: Out of proc datastore
> > process exited with error 0xc0000005 before signalling ready event.
> > 2008-09-10 21:19:03:296 1276 7ac DtaStor FATAL: DS: Out of proc datastore
> > process exited with error 0xc0000005 before signalling ready event.
> > 2008-09-10 21:19:10:937 1276 7ac DtaStor FATAL: DS: Out of proc datastore
> > process exited with error 0xc0000005 before signalling ready event.
> > 2008-09-10 21:19:10:937 1276 7ac Agent WARNING: WU client fails
> > CClientCallRecorder::EnumerateService with error 0x80248011
> > 2008-09-10 21:19:10:953 2236 77c COMAPI WARNING:
> > ISusInternal::EnumerateService failed, hr=80248011
> <snip>
> >
> > "Harry Johnston [MVP]" wrote:
> >
> >> Rick wrote:
> >>> I followed your instructions, but had to add "30" after agent.
> >>
> >> Ahem. Yes, that's right. Apparently I wasn't having a good brain day
> >> yesterday.
> >>
> >>> The command
> >>> worked and I was able to execute the file. I rebooted the machine, but
> >>> when it restarted I had to clear 35 wuauclt.exe problem windows to
> >>> continue. I also closed all programs and my AV software before
> >>> initializing the command.
> >>
> >> Please post the last hundred or so lines from WindowsUpdate.log, which
> >> you
> >> can open by going to the Start Menu, selecting Run, typing
> >> "WindowsUpdate.log" (without the quotes) and pressing OK.
> >>
> >> At this point I'm inclined to think your machine is infected (or
> >> otherwise
> >> seriously stuffed up) but let's see if the log shows anything useful
> >> before
> >> jumping to conclusions.
>
>
From: PA Bear [MS MVP] on 12 Sep 2008 02:25
Full thread history:
http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/51ea25a1419dbe59/55602b6a679f35fb

> ...If I disable automatic updates, shouldn't that
> keep the wuauclt.exe process from starting?

Yes, unless N360's "system protections" are re-enabling Automatic Updates
service.

What version of N360 is installed (e.g., N360 2008)? How long as it been
installed? Did you upgrade from an earlier Norton application (e.g., NIS
2007; NAV 2006)?

Has the machine ever been connected to the internet recently without an
anti-virus application installed?

N360 includes a firewall: Is the Windows Firewall also enabled?

You first posted to this thread on 09 September: Was this a sudden, new
problem? Has Automatic Updates ever worked on this machine? By any chance
had you recently had occasion to do a Repair Install or a Clean Install of
WinXP?
--
~PA Bear


Rick wrote:
> WinXP Pro, Ver. 5.1.2600 SP2 Build 2600
> Norton AntiVirus 360
>
> FYI,
> When wuauclt.exe error window appears, the wuauclt.exe pricess is running
> in
> the task manager. If I disable automatic updates from local services, the
> error continues to pop up and the wuauclt.exe still shows up in the
> processes running window. If I disable automatic updates, shouldn't that
> keep the wuauclt.exe process from starting?
>
> "PA Bear [MS MVP]" wrote:
>> Please state your full Windows version (e.g., WinXP SP3; Vista SP1).
>>
>> What anti-virus application or security suite is installed? What
>> anti-spyware applications (other than Defender)? What third-party
>> firewall
>> (if any)?
>>
>> See
>> http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=21&ln=en&IsMu=False
>> and/or http://support.microsoft.com/kb/883821
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Rick wrote:
>>> Requested log file
>>>
>>> 2008-09-10 21:18:40:953 1276 7c4 DtaStor FATAL: DS: Out of proc
>>> datastore
>>> process exited with error 0xc0000005 before signalling ready event.
>>> 2008-09-10 21:18:47:343 1276 7c4 DtaStor FATAL: DS: Out of proc
>>> datastore
>>> process exited with error 0xc0000005 before signalling ready event.
>>> 2008-09-10 21:18:47:343 1276 7c4 DnldMgr FATAL:
>>> DM:CAgentDownloadManager::PurgeExpiredUpdates: GetSession failed with
>>> 0x80248011.
>>> 2008-09-10 21:18:55:578 1276 7ac DtaStor FATAL: DS: Out of proc
>>> datastore
>>> process exited with error 0xc0000005 before signalling ready event.
>>> 2008-09-10 21:19:03:296 1276 7ac DtaStor FATAL: DS: Out of proc
>>> datastore
>>> process exited with error 0xc0000005 before signalling ready event.
>>> 2008-09-10 21:19:10:937 1276 7ac DtaStor FATAL: DS: Out of proc
>>> datastore
>>> process exited with error 0xc0000005 before signalling ready event.
>>> 2008-09-10 21:19:10:937 1276 7ac Agent WARNING: WU client fails
>>> CClientCallRecorder::EnumerateService with error 0x80248011
>>> 2008-09-10 21:19:10:953 2236 77c COMAPI WARNING:
>>> ISusInternal::EnumerateService failed, hr=80248011
>> <snip>
>>>
>>> "Harry Johnston [MVP]" wrote:
>>>
>>>> Rick wrote:
>>>>> I followed your instructions, but had to add "30" after agent.
>>>>
>>>> Ahem. Yes, that's right. Apparently I wasn't having a good brain day
>>>> yesterday.
>>>>
>>>>> The command
>>>>> worked and I was able to execute the file. I rebooted the machine,
>>>>> but
>>>>> when it restarted I had to clear 35 wuauclt.exe problem windows to
>>>>> continue. I also closed all programs and my AV software before
>>>>> initializing the command.
>>>>
>>>> Please post the last hundred or so lines from WindowsUpdate.log, which
>>>> you
>>>> can open by going to the Start Menu, selecting Run, typing
>>>> "WindowsUpdate.log" (without the quotes) and pressing OK.
>>>>
>>>> At this point I'm inclined to think your machine is infected (or
>>>> otherwise
>>>> seriously stuffed up) but let's see if the log shows anything useful
>>>> before
>>>> jumping to conclusions.

From: Rick on 12 Sep 2008 22:12
Renaming the Software Distribution folder did the trick. I was able connect
to the MS updates and the error message has not reappeared. I downloaded
updates throughout the night, and now have SP3, along with other updates.
I always have automatic updates for AV and windows enabled. My latest AV
renewal was in June without any incidents. I had the wuauclt.exe error for a
couple of days before the first post and it kept getting worse as time went
on. I have never had a problem with MS updates in the past. I did not update
anything, or do any repair install or clean install, nor add any new
software. I have no idea how this could have started. I mainly use this
computer for business accounting information and email.

Anyway, I appreciate all of the help you have provided and am very thankfull
for your service.

Rick

"PA Bear [MS MVP]" wrote:

> Full thread history:
> http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/51ea25a1419dbe59/55602b6a679f35fb
>
> > ...If I disable automatic updates, shouldn't that
> > keep the wuauclt.exe process from starting?
>
> Yes, unless N360's "system protections" are re-enabling Automatic Updates
> service.
>
> What version of N360 is installed (e.g., N360 2008)? How long as it been
> installed? Did you upgrade from an earlier Norton application (e.g., NIS
> 2007; NAV 2006)?
>
> Has the machine ever been connected to the internet recently without an
> anti-virus application installed?
>
> N360 includes a firewall: Is the Windows Firewall also enabled?
>
> You first posted to this thread on 09 September: Was this a sudden, new
> problem? Has Automatic Updates ever worked on this machine? By any chance
> had you recently had occasion to do a Repair Install or a Clean Install of
> WinXP?
> --
> ~PA Bear
>
>
> Rick wrote:
> > WinXP Pro, Ver. 5.1.2600 SP2 Build 2600
> > Norton AntiVirus 360
> >
> > FYI,
> > When wuauclt.exe error window appears, the wuauclt.exe pricess is running
> > in
> > the task manager. If I disable automatic updates from local services, the
> > error continues to pop up and the wuauclt.exe still shows up in the
> > processes running window. If I disable automatic updates, shouldn't that
> > keep the wuauclt.exe process from starting?
> >
> > "PA Bear [MS MVP]" wrote:
> >> Please state your full Windows version (e.g., WinXP SP3; Vista SP1).
> >>
> >> What anti-virus application or security suite is installed? What
> >> anti-spyware applications (other than Defender)? What third-party
> >> firewall
> >> (if any)?
> >>
> >> See
> >> http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=21&ln=en&IsMu=False
> >> and/or http://support.microsoft.com/kb/883821
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >> Rick wrote:
> >>> Requested log file
> >>>
> >>> 2008-09-10 21:18:40:953 1276 7c4 DtaStor FATAL: DS: Out of proc
> >>> datastore
> >>> process exited with error 0xc0000005 before signalling ready event.
> >>> 2008-09-10 21:18:47:343 1276 7c4 DtaStor FATAL: DS: Out of proc
> >>> datastore
> >>> process exited with error 0xc0000005 before signalling ready event.
> >>> 2008-09-10 21:18:47:343 1276 7c4 DnldMgr FATAL:
> >>> DM:CAgentDownloadManager::PurgeExpiredUpdates: GetSession failed with
> >>> 0x80248011.
> >>> 2008-09-10 21:18:55:578 1276 7ac DtaStor FATAL: DS: Out of proc
> >>> datastore
> >>> process exited with error 0xc0000005 before signalling ready event.
> >>> 2008-09-10 21:19:03:296 1276 7ac DtaStor FATAL: DS: Out of proc
> >>> datastore
> >>> process exited with error 0xc0000005 before signalling ready event.
> >>> 2008-09-10 21:19:10:937 1276 7ac DtaStor FATAL: DS: Out of proc
> >>> datastore
> >>> process exited with error 0xc0000005 before signalling ready event.
> >>> 2008-09-10 21:19:10:937 1276 7ac Agent WARNING: WU client fails
> >>> CClientCallRecorder::EnumerateService with error 0x80248011
> >>> 2008-09-10 21:19:10:953 2236 77c COMAPI WARNING:
> >>> ISusInternal::EnumerateService failed, hr=80248011
> >> <snip>
> >>>
> >>> "Harry Johnston [MVP]" wrote:
> >>>
> >>>> Rick wrote:
> >>>>> I followed your instructions, but had to add "30" after agent.
> >>>>
> >>>> Ahem. Yes, that's right. Apparently I wasn't having a good brain day
> >>>> yesterday.
> >>>>
> >>>>> The command
> >>>>> worked and I was able to execute the file. I rebooted the machine,
> >>>>> but
> >>>>> when it restarted I had to clear 35 wuauclt.exe problem windows to
> >>>>> continue. I also closed all programs and my AV software before
> >>>>> initializing the command.
> >>>>
> >>>> Please post the last hundred or so lines from WindowsUpdate.log, which
> >>>> you
> >>>> can open by going to the Start Menu, selecting Run, typing
> >>>> "WindowsUpdate.log" (without the quotes) and pressing OK.
> >>>>
> >>>> At this point I'm inclined to think your machine is infected (or
> >>>> otherwise
> >>>> seriously stuffed up) but let's see if the log shows anything useful
> >>>> before
> >>>> jumping to conclusions.
>
>
First  |  Prev  |  Next  |  Last
Pages: 1 2 3
Prev: Installation Failures
Next: windows updates fail to install