From: Harry Johnston [MVP] on
Rick wrote:

> I am having the same problem. I followed your instructions but my file
> location is C:\Prefetch\windowsupdateagent30-X86.EXE-161AFEDO.pf I am not
> able to open and modify the file. Any suggestions? Thanks!

I suspect that means the file has not finished downloading yet.

Harry.
From: Rick on
I downloaded the file to my desktop. Closed all programs and double clicked
the icon. I got the message that it was already installed. I searched for
the file location and found it as noted below?

"Harry Johnston [MVP]" wrote:

> Rick wrote:
>
> > I am having the same problem. I followed your instructions but my file
> > location is C:\Prefetch\windowsupdateagent30-X86.EXE-161AFEDO.pf I am not
> > able to open and modify the file. Any suggestions? Thanks!
>
> I suspect that means the file has not finished downloading yet.
>
> Harry.
>
From: Harry Johnston [MVP] on
Rick wrote:

> I downloaded the file to my desktop. Closed all programs and double clicked
> the icon. I got the message that it was already installed. I searched for
> the file location and found it as noted below?

Ah, my mistake. That's an interim copy of the file used by Windows, just ignore it.

Move the downloaded file from the desktop to the top of the C: drive.

Then go to the Start Menu, select Run, type "cmd /k
c:\windowsupdateagent-x86.exe /wuforce" (without the quote marks) and press OK.

Harry.
From: Rick on
Harry,
I followed your instructions, but had to add "30" after agent. The command
worked and I was able to execute the file. I rebooted the machine, but when
it restarted I had to clear 35 wuauclt.exe problem windows to continue. I
also closed all programs and my AV software before initializing the command.
I appears to be getting worse as I used to only clear 10 or 15 error
messages. As soon as I go to the windows update page I get bombarded with
the error messages again. I appreciate your assistance with this annoying
problem.

"Harry Johnston [MVP]" wrote:

> Rick wrote:
>
> > I downloaded the file to my desktop. Closed all programs and double clicked
> > the icon. I got the message that it was already installed. I searched for
> > the file location and found it as noted below?
>
> Ah, my mistake. That's an interim copy of the file used by Windows, just ignore it.
>
> Move the downloaded file from the desktop to the top of the C: drive.
>
> Then go to the Start Menu, select Run, type "cmd /k
> c:\windowsupdateagent-x86.exe /wuforce" (without the quote marks) and press OK.
>
> Harry.
>
From: Harry Johnston [MVP] on
Rick wrote:

> I followed your instructions, but had to add "30" after agent.

Ahem. Yes, that's right. Apparently I wasn't having a good brain day yesterday.

> The command
> worked and I was able to execute the file. I rebooted the machine, but when
> it restarted I had to clear 35 wuauclt.exe problem windows to continue. I
> also closed all programs and my AV software before initializing the command.

Please post the last hundred or so lines from WindowsUpdate.log, which you can
open by going to the Start Menu, selecting Run, typing "WindowsUpdate.log"
(without the quotes) and pressing OK.

At this point I'm inclined to think your machine is infected (or otherwise
seriously stuffed up) but let's see if the log shows anything useful before
jumping to conclusions.

Harry.