0x80070002
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From: Shenan Stanley on 24 Sep 2009 12:03 Steve wrote: > I'm also getting denied access to bits and wuauserv using cmd > window. Shenan Stanley wrote: > And so you would, unless you ran the cmd prompt as administrator. > ;-) Steve wrote: > And may i ask how is that done so? Start button --> All Programs --> Accessories Locate the Command Prompt icon. Right-click the icon for command prompt and choose "run as administrator"... Should be self-explanatory from there. That's one of the things with Vista/7 - even as an administrator - you aren't really full administrator. ;-) -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
From: MowGreen on 24 Sep 2009 15:23 I didn't see this in your second post until now: > firewall (Comodo) The Comodo firewall is the cause of the 0x80070002 error. It has or is blocking content and/or preventing a CoCreate process from running. 0x80070002 ERROR_FILE_NOT_FOUND The authentication method is not supported. - CoCreateInstance(IBackgroundCopyManager) fails with E_ACCESSDENIED (0x80070005) in this condition You can either uninstall Comodo, or completely disable it and all of it's associated processes and enable the native Vista firewall, OR, Clean boot Vista, and then rerun CheckSUR once more. To clean boot Vista, see Step 1 here: How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7 http://support.microsoft.com/kb/929135 BTW, did you check the logs that CheckSUR created after it's run ? MowGreen =============== *-343-* FDNY Never Forgotten =============== banthecheck.com "Security updates should *never* have *non-security content* prechecked" Steve wrote: > I've tried your method but it doesn't fix the problem. But thanks for a method. > > "MowGreen" wrote: > > >>Steve wrote: >> >> >>>When i press check for updates, this code pops out. I've tried the methods >>>suggested by Microsoft (and other replies from the forum) but they don't >>>solve the problem. It happened after i'd installed the latest updates and >>>started it the next day. >>> >>>I'm using a 64bit Vista Home Premium version. >>> >>>Thanks. >>>Steve >>> >> >>Steve, >> >>You could try downloading, **saving**, and running the Windows Update >>Readiness Tool (CheckSUR) as it was updated and released yesterday. >> >>*PLEASE NOTE* that it's a 97 MB download >>*MAKE SURE* you click the download link for Vista x64 >> >> >>>What Windows Update installation errors can the System Update Readiness Tool potentially address? >>>The following table lists error messages that you might receive when you try to install a software >>>update. These errors might be caused by a system irregularity that the System Update Readiness Tool >>>might be able to resolve. However, the tool might be unable to fix all instances in which these >>>errors occur. >>> >>>Code Error Description >>>0x80070002 ERROR_FILE_NOT_FOUND The system cannot find the file specified. >> >>Description of the System Update Readiness Tool for Windows Vista, for >>Windows Server 2008, and for Windows 7 >>http://support.microsoft.com/kb/947821 >> >>When the download completes close *all* open programs and browsers. >>Then run the .msu as you would an .exe. >> >>It will take some time to run. On a VPC 25 GB .vhd of Vista SP2 it took >>a tad over 17 minutes to complete it's run. >> >>It will create similar logs at >>WINDOWS\Logs\CBS\CheckSUR.log <--- this log >>WINDOWS\Logs\CBS\CheckSUR.persist.log <--- this log >> >>It also creates a subfolder in the WINDOWS directory named CheckSUR >>containg all of it's .cab files. >>Am fairly certain that the CheckSUR subfolder can be deleted once >>CheckSUR is run as it is not technically an Installed Update. >>In fact, just deleted it after the UAC prompt came up and Continue was >>selected. >> >>But, it will show as successfully installed when clicking the View >>update history link on the Windows Update applet in Control Panel. >> >> >>MowGreen >>=============== >> *-343-* FDNY >>Never Forgotten >>=============== >> >>banthecheck.com >>"Security updates should *not* have *non-security content* prechecked" >>
From: Steve on 24 Sep 2009 16:50 I've tried using the resetting method for windows update but there are various files when punched into the command window, it says either there's an error or there's no such directory. As though i'm missing some of the files. "Shenan Stanley" wrote: > Steve wrote: > > I'm also getting denied access to bits and wuauserv using cmd > > window. > > Shenan Stanley wrote: > > And so you would, unless you ran the cmd prompt as administrator. > > ;-) > > Steve wrote: > > And may i ask how is that done so? > > Start button --> All Programs --> Accessories > > Locate the Command Prompt icon. > Right-click the icon for command prompt and choose "run as administrator"... > > Should be self-explanatory from there. > > That's one of the things with Vista/7 - even as an administrator - you > aren't really full administrator. ;-) > > -- > Shenan Stanley > MS-MVP > -- > How To Ask Questions The Smart Way > http://www.catb.org/~esr/faqs/smart-questions.html > > >
From: Steve on 24 Sep 2009 17:40 I checked the logs and it says there aren't any problems. Check it with the firewall on and off. "MowGreen" wrote: > I didn't see this in your second post until now: > > > firewall (Comodo) > > The Comodo firewall is the cause of the 0x80070002 error. > It has or is blocking content and/or preventing a CoCreate process from > running. > > 0x80070002 ERROR_FILE_NOT_FOUND > The authentication method is not supported. - > CoCreateInstance(IBackgroundCopyManager) fails with E_ACCESSDENIED > (0x80070005) in this condition > > You can either uninstall Comodo, or completely disable it and all of > it's associated processes and enable the native Vista firewall, OR, > Clean boot Vista, and then rerun CheckSUR once more. > > To clean boot Vista, see Step 1 here: > > How to troubleshoot a problem by performing a clean boot in Windows > Vista or in Windows 7 > http://support.microsoft.com/kb/929135 > > > BTW, did you check the logs that CheckSUR created after it's run ? > > > MowGreen > =============== > *-343-* FDNY > Never Forgotten > =============== > > banthecheck.com > "Security updates should *never* have *non-security content* prechecked" > > > > Steve wrote: > > > I've tried your method but it doesn't fix the problem. But thanks for a method. > > > > "MowGreen" wrote: > > > > > >>Steve wrote: > >> > >> > >>>When i press check for updates, this code pops out. I've tried the methods > >>>suggested by Microsoft (and other replies from the forum) but they don't > >>>solve the problem. It happened after i'd installed the latest updates and > >>>started it the next day. > >>> > >>>I'm using a 64bit Vista Home Premium version. > >>> > >>>Thanks. > >>>Steve > >>> > >> > >>Steve, > >> > >>You could try downloading, **saving**, and running the Windows Update > >>Readiness Tool (CheckSUR) as it was updated and released yesterday. > >> > >>*PLEASE NOTE* that it's a 97 MB download > >>*MAKE SURE* you click the download link for Vista x64 > >> > >> > >>>What Windows Update installation errors can the System Update Readiness Tool potentially address? > >>>The following table lists error messages that you might receive when you try to install a software > >>>update. These errors might be caused by a system irregularity that the System Update Readiness Tool > >>>might be able to resolve. However, the tool might be unable to fix all instances in which these > >>>errors occur. > >>> > >>>Code Error Description > >>>0x80070002 ERROR_FILE_NOT_FOUND The system cannot find the file specified. > >> > >>Description of the System Update Readiness Tool for Windows Vista, for > >>Windows Server 2008, and for Windows 7 > >>http://support.microsoft.com/kb/947821 > >> > >>When the download completes close *all* open programs and browsers. > >>Then run the .msu as you would an .exe. > >> > >>It will take some time to run. On a VPC 25 GB .vhd of Vista SP2 it took > >>a tad over 17 minutes to complete it's run. > >> > >>It will create similar logs at > >>WINDOWS\Logs\CBS\CheckSUR.log <--- this log > >>WINDOWS\Logs\CBS\CheckSUR.persist.log <--- this log > >> > >>It also creates a subfolder in the WINDOWS directory named CheckSUR > >>containg all of it's .cab files. > >>Am fairly certain that the CheckSUR subfolder can be deleted once > >>CheckSUR is run as it is not technically an Installed Update. > >>In fact, just deleted it after the UAC prompt came up and Continue was > >>selected. > >> > >>But, it will show as successfully installed when clicking the View > >>update history link on the Windows Update applet in Control Panel. > >> > >> > >>MowGreen > >>=============== > >> *-343-* FDNY > >>Never Forgotten > >>=============== > >> > >>banthecheck.com > >>"Security updates should *not* have *non-security content* prechecked" > >> >
From: MowGreen on 24 Sep 2009 18:21
Did you clean boot Vista ? If not, there are processes and services associated with Comodo that are running which will cause the 0x80070002 error. Was the edition of CheckSUR that you downloaded just released on Sept. 22nd and for Vista x64 ? From past experience dealing with Comodo and Windows updating issues, I strongly suggest you get dump it. The native Vista firewall affords the same protection without the updating issues. That's your choice to make, not mine. MowGreen =============== *-343-* FDNY Never Forgotten =============== banthecheck.com "Security updates should *never* have *non-security content* prechecked" Steve wrote: > I checked the logs and it says there aren't any problems. Check it with the > firewall on and off. > > "MowGreen" wrote: > > >>I didn't see this in your second post until now: >> >> >>>firewall (Comodo) >> >>The Comodo firewall is the cause of the 0x80070002 error. >>It has or is blocking content and/or preventing a CoCreate process from >>running. >> >>0x80070002 ERROR_FILE_NOT_FOUND >>The authentication method is not supported. - >>CoCreateInstance(IBackgroundCopyManager) fails with E_ACCESSDENIED >>(0x80070005) in this condition >> >>You can either uninstall Comodo, or completely disable it and all of >>it's associated processes and enable the native Vista firewall, OR, >>Clean boot Vista, and then rerun CheckSUR once more. >> >>To clean boot Vista, see Step 1 here: >> >>How to troubleshoot a problem by performing a clean boot in Windows >>Vista or in Windows 7 >>http://support.microsoft.com/kb/929135 >> >> >>BTW, did you check the logs that CheckSUR created after it's run ? >> >> >>MowGreen >>=============== >> *-343-* FDNY >>Never Forgotten >>=============== >> >>banthecheck.com >>"Security updates should *never* have *non-security content* prechecked" >> >> >> >>Steve wrote: >> >> >>>I've tried your method but it doesn't fix the problem. But thanks for a method. >>> >>>"MowGreen" wrote: >>> >>> >>> >>>>Steve wrote: >>>> >>>> >>>> >>>>>When i press check for updates, this code pops out. I've tried the methods >>>>>suggested by Microsoft (and other replies from the forum) but they don't >>>>>solve the problem. It happened after i'd installed the latest updates and >>>>>started it the next day. >>>>> >>>>>I'm using a 64bit Vista Home Premium version. >>>>> >>>>>Thanks. >>>>>Steve >>>>> >>>> >>>>Steve, >>>> >>>>You could try downloading, **saving**, and running the Windows Update >>>>Readiness Tool (CheckSUR) as it was updated and released yesterday. >>>> >>>>*PLEASE NOTE* that it's a 97 MB download >>>>*MAKE SURE* you click the download link for Vista x64 >>>> >>>> >>>> >>>>>What Windows Update installation errors can the System Update Readiness Tool potentially address? >>>>>The following table lists error messages that you might receive when you try to install a software >>>>>update. These errors might be caused by a system irregularity that the System Update Readiness Tool >>>>>might be able to resolve. However, the tool might be unable to fix all instances in which these >>>>>errors occur. >>>>> >>>>>Code Error Description >>>>>0x80070002 ERROR_FILE_NOT_FOUND The system cannot find the file specified. >>>> >>>>Description of the System Update Readiness Tool for Windows Vista, for >>>>Windows Server 2008, and for Windows 7 >>>>http://support.microsoft.com/kb/947821 >>>> >>>>When the download completes close *all* open programs and browsers. >>>>Then run the .msu as you would an .exe. >>>> >>>>It will take some time to run. On a VPC 25 GB .vhd of Vista SP2 it took >>>>a tad over 17 minutes to complete it's run. >>>> >>>>It will create similar logs at >>>>WINDOWS\Logs\CBS\CheckSUR.log <--- this log >>>>WINDOWS\Logs\CBS\CheckSUR.persist.log <--- this log >>>> >>>>It also creates a subfolder in the WINDOWS directory named CheckSUR >>>>containg all of it's .cab files. >>>>Am fairly certain that the CheckSUR subfolder can be deleted once >>>>CheckSUR is run as it is not technically an Installed Update. >>>>In fact, just deleted it after the UAC prompt came up and Continue was >>>>selected. >>>> >>>>But, it will show as successfully installed when clicking the View >>>>update history link on the Windows Update applet in Control Panel. >>>> >>>> >>>>MowGreen >>>>=============== >>>> *-343-* FDNY >>>>Never Forgotten >>>>=============== >>>> >>>>banthecheck.com >>>>"Security updates should *not* have *non-security content* prechecked" >>>> >> |