0x80070002
in [Windows Update]
|
Prev: Error 0x80070002
Next: Error code 0x4397
From: Steve on 23 Sep 2009 12:39 When i press check for updates, this code pops out. I've tried the methods suggested by Microsoft (and other replies from the forum) but they don't solve the problem. It happened after i'd installed the latest updates and started it the next day. I'm using a 64bit Vista Home Premium version. Thanks. Steve
From: Shenan Stanley on 23 Sep 2009 14:13 Steve wrote: > When i press check for updates, this code pops out. I've tried the > methods suggested by Microsoft (and other replies from the forum) > but they don't solve the problem. It happened after i'd installed > the latest updates and started it the next day. > > I'm using a 64bit Vista Home Premium version. You followed the Microsoft KnowledgeBase Article for resetting your Windows Update components? You scanned with several different antimalware applications to verify your system was free of malware? You've disabled you AV software right before trying to obtain updates? You've verified (if you have a third party firewall solution installed) your firewall is not the problem? -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
From: MowGreen on 23 Sep 2009 15:27 Steve wrote: > When i press check for updates, this code pops out. I've tried the methods > suggested by Microsoft (and other replies from the forum) but they don't > solve the problem. It happened after i'd installed the latest updates and > started it the next day. > > I'm using a 64bit Vista Home Premium version. > > Thanks. > Steve > Steve, You could try downloading, **saving**, and running the Windows Update Readiness Tool (CheckSUR) as it was updated and released yesterday. *PLEASE NOTE* that it's a 97 MB download *MAKE SURE* you click the download link for Vista x64 > What Windows Update installation errors can the System Update Readiness Tool potentially address? > The following table lists error messages that you might receive when you try to install a software > update. These errors might be caused by a system irregularity that the System Update Readiness Tool > might be able to resolve. However, the tool might be unable to fix all instances in which these > errors occur. > > Code Error Description > 0x80070002 ERROR_FILE_NOT_FOUND The system cannot find the file specified. Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, and for Windows 7 http://support.microsoft.com/kb/947821 When the download completes close *all* open programs and browsers. Then run the .msu as you would an .exe. It will take some time to run. On a VPC 25 GB .vhd of Vista SP2 it took a tad over 17 minutes to complete it's run. It will create similar logs at WINDOWS\Logs\CBS\CheckSUR.log <--- this log WINDOWS\Logs\CBS\CheckSUR.persist.log <--- this log It also creates a subfolder in the WINDOWS directory named CheckSUR containg all of it's .cab files. Am fairly certain that the CheckSUR subfolder can be deleted once CheckSUR is run as it is not technically an Installed Update. In fact, just deleted it after the UAC prompt came up and Continue was selected. But, it will show as successfully installed when clicking the View update history link on the Windows Update applet in Control Panel. MowGreen =============== *-343-* FDNY Never Forgotten =============== banthecheck.com "Security updates should *not* have *non-security content* prechecked"
From: Steve on 23 Sep 2009 23:53 The windows update works fine even if the antivirus (Avira), firewall (Comodo) and antispyware (Superantispyware) are turned on or not. I've already scaned with other softwares and i don't have any indication of malware. And which article is for resetting your windows update component? Not sure if i've tried that one. (a bit of information would clarify or a link). Thanks Steve "Shenan Stanley" wrote: > Steve wrote: > > When i press check for updates, this code pops out. I've tried the > > methods suggested by Microsoft (and other replies from the forum) > > but they don't solve the problem. It happened after i'd installed > > the latest updates and started it the next day. > > > > I'm using a 64bit Vista Home Premium version. > > You followed the Microsoft KnowledgeBase Article for resetting your Windows > Update components? > > You scanned with several different antimalware applications to verify your > system was free of malware? > > You've disabled you AV software right before trying to obtain updates? > > You've verified (if you have a third party firewall solution installed) your > firewall is not the problem? > > -- > Shenan Stanley > MS-MVP > -- > How To Ask Questions The Smart Way > http://www.catb.org/~esr/faqs/smart-questions.html > > >
From: Steve on 23 Sep 2009 23:55
I've tried your method but it doesn't fix the problem. But thanks for a method. "MowGreen" wrote: > Steve wrote: > > > When i press check for updates, this code pops out. I've tried the methods > > suggested by Microsoft (and other replies from the forum) but they don't > > solve the problem. It happened after i'd installed the latest updates and > > started it the next day. > > > > I'm using a 64bit Vista Home Premium version. > > > > Thanks. > > Steve > > > > Steve, > > You could try downloading, **saving**, and running the Windows Update > Readiness Tool (CheckSUR) as it was updated and released yesterday. > > *PLEASE NOTE* that it's a 97 MB download > *MAKE SURE* you click the download link for Vista x64 > > > What Windows Update installation errors can the System Update Readiness Tool potentially address? > > The following table lists error messages that you might receive when you try to install a software > > update. These errors might be caused by a system irregularity that the System Update Readiness Tool > > might be able to resolve. However, the tool might be unable to fix all instances in which these > > errors occur. > > > > Code Error Description > > 0x80070002 ERROR_FILE_NOT_FOUND The system cannot find the file specified. > > Description of the System Update Readiness Tool for Windows Vista, for > Windows Server 2008, and for Windows 7 > http://support.microsoft.com/kb/947821 > > When the download completes close *all* open programs and browsers. > Then run the .msu as you would an .exe. > > It will take some time to run. On a VPC 25 GB .vhd of Vista SP2 it took > a tad over 17 minutes to complete it's run. > > It will create similar logs at > WINDOWS\Logs\CBS\CheckSUR.log <--- this log > WINDOWS\Logs\CBS\CheckSUR.persist.log <--- this log > > It also creates a subfolder in the WINDOWS directory named CheckSUR > containg all of it's .cab files. > Am fairly certain that the CheckSUR subfolder can be deleted once > CheckSUR is run as it is not technically an Installed Update. > In fact, just deleted it after the UAC prompt came up and Continue was > selected. > > But, it will show as successfully installed when clicking the View > update history link on the Windows Update applet in Control Panel. > > > MowGreen > =============== > *-343-* FDNY > Never Forgotten > =============== > > banthecheck.com > "Security updates should *not* have *non-security content* prechecked" > |