Address list cannot be displayed message
in [General]
|
From: Diane Poremsky [MVP] on 26 Apr 2010 09:26 That it comes and goes is certainly odd. When 'show as an address' is grayed out, the address book is corrupt and the only fix for Outlook 2007 is a new profile. The rest of the profile may be ok, but if you see other weirdness you should probably make a new profile. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: mailto:dailytips-subscribe-request(a)lists.outlooktips.net EMO - a weekly newsletter about Outlook and Exchange: mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM Do you sync your mailbox with a smartphone or pda? http://forums.slipstick.com/showthread.php?t=39473 "Dave Horne" <dave.horne(a)home.nl> wrote in message news:#Ex04bT5KHA.1932(a)TK2MSFTNGP05.phx.gbl... > Diane, If I right click Contacts Folder \ Properties - Contact Properties > \ Outlook Address Book - 'show this folder as an Outlook address book' is > checked but grayed out. Contacts is listed alone as the 'Name of the > address book'. > > The problem seems to have disappeared. I have renamed the Contacts folder > in that previously mentioned window, closed down Outlook, reopen, went to > same place and renamed the address book back to Contacts. > > Things appear to be fine at the moment. I was just curious for several > reasons - this problem came out of the blue and closing and reopening > Outlook solves the issue. > > Thanks, Dave Horne > > > > > "Diane Poremsky [MVP]" <outlookmvp(a)msn.com> wrote in message > news:OVB6HOT5KHA.620(a)TK2MSFTNGP02.phx.gbl... >> It's odd that it comes and goes with the same profile. Go to Address >> Book's Tools, Options and remove all of the Contacts folder then click >> Add to add yours back. >> >> http://www.slipstick.com/tutorials/contacts/contacts.htm has a screenshot >> of the dialog - it's the first one. >> >> >> -- >> Diane Poremsky [MVP - Outlook] >> Outlook Tips: http://www.outlook-tips.net/ >> Outlook & Exchange Solutions Center: http://www.slipstick.com/ >> >> Outlook Tips by email: >> mailto:dailytips-subscribe-request(a)lists.outlooktips.net >> >> EMO - a weekly newsletter about Outlook and Exchange: >> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM >> >> New Poll: What type of email account is your main account? >> http://forums.slipstick.com/showthread.php?t=42402 >> >> >> "Dave Horne" <dave.horne(a)home.nl> wrote in message >> news:uXnwy7S5KHA.1932(a)TK2MSFTNGP05.phx.gbl... >>> Russ, thanks for the reply. I only pop in here when I have a problem >>> and was not aware that this is a problem that gets resolved daily. >>> >>> To be clear, when I compose an e-mail and use the 'To ...' field, I see >>> a new window with Address Book (in bold as a field header) and under >>> that - Outlook address book with Contacts as a sub heading, nothing >>> else. >>> >>> The problem seems to have vanished but then again it always does when I >>> close Outlook 2007 and then reopen it. >>> >>> Thanks, Dave Horne >>> >>> >>> >>> "Russ Valentine" <russval(a)mvps.org> wrote in message >>> news:eIokDxS5KHA.1424(a)TK2MSFTNGP04.phx.gbl... >>>> Answered daily. You have invalid entries for folders in your address >>>> book view. Remove the ones that no longer apply. >>>> -- >>>> Russ Valentine >>>> "Dave Horne" <dave.horne(a)home.nl> wrote in message >>>> news:eAr%23FaS5KHA.1888(a)TK2MSFTNGP05.phx.gbl... >>>>>I open Outlook 2007 (Vista Home Premium, SP2, up to date), start to >>>>>compose an e-mail and click on 'To ... ' only to see a long message >>>>>which starts with, 'The address list cannot be displayed. The Contacts >>>>>folders associated with this address list could not be opened ... etc. >>>>>' >>>>> >>>>> Now, I close down Outlook 2007, reopen it and then the that error >>>>> message does not appear and I can choose addresses from my Contacts >>>>> list. >>>>> >>>>> What's the story here? >>>>> >>>>> Thanks, Dave Horne >>>> >>> >
From: Dave Horne on 27 Apr 2010 04:25 Diane, would you be so kind and help me with this. How do I make a new profile? (Also, FWIW, I periodically run SCANPST.EXE on my pst file and it always 'minor repairs' that really don't have to be done.) Thanks, Dave Horne "Diane Poremsky [MVP]" <outlookmvp(a)msn.com> wrote in message news:e22nDQU5KHA.1932(a)TK2MSFTNGP05.phx.gbl... > That it comes and goes is certainly odd. When 'show as an address' is > grayed out, the address book is corrupt and the only fix for Outlook 2007 > is a new profile. The rest of the profile may be ok, but if you see other > weirdness you should probably make a new profile. > > > > -- > Diane Poremsky [MVP - Outlook] > Outlook Tips: http://www.outlook-tips.net/ > Outlook & Exchange Solutions Center: http://www.slipstick.com/ > > Outlook Tips by email: > mailto:dailytips-subscribe-request(a)lists.outlooktips.net > > EMO - a weekly newsletter about Outlook and Exchange: > mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM > > Do you sync your mailbox with a smartphone or pda? > http://forums.slipstick.com/showthread.php?t=39473 > > "Dave Horne" <dave.horne(a)home.nl> wrote in message > news:#Ex04bT5KHA.1932(a)TK2MSFTNGP05.phx.gbl... >> Diane, If I right click Contacts Folder \ Properties - Contact >> Properties \ Outlook Address Book - 'show this folder as an Outlook >> address book' is checked but grayed out. Contacts is listed alone as >> the 'Name of the address book'. >> >> The problem seems to have disappeared. I have renamed the Contacts >> folder in that previously mentioned window, closed down Outlook, reopen, >> went to same place and renamed the address book back to Contacts. >> >> Things appear to be fine at the moment. I was just curious for several >> reasons - this problem came out of the blue and closing and reopening >> Outlook solves the issue. >> >> Thanks, Dave Horne >> >> >> >> >> "Diane Poremsky [MVP]" <outlookmvp(a)msn.com> wrote in message >> news:OVB6HOT5KHA.620(a)TK2MSFTNGP02.phx.gbl... >>> It's odd that it comes and goes with the same profile. Go to Address >>> Book's Tools, Options and remove all of the Contacts folder then click >>> Add to add yours back. >>> >>> http://www.slipstick.com/tutorials/contacts/contacts.htm has a >>> screenshot of the dialog - it's the first one. >>> >>> >>> -- >>> Diane Poremsky [MVP - Outlook] >>> Outlook Tips: http://www.outlook-tips.net/ >>> Outlook & Exchange Solutions Center: http://www.slipstick.com/ >>> >>> Outlook Tips by email: >>> mailto:dailytips-subscribe-request(a)lists.outlooktips.net >>> >>> EMO - a weekly newsletter about Outlook and Exchange: >>> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM >>> >>> New Poll: What type of email account is your main account? >>> http://forums.slipstick.com/showthread.php?t=42402 >>> >>> >>> "Dave Horne" <dave.horne(a)home.nl> wrote in message >>> news:uXnwy7S5KHA.1932(a)TK2MSFTNGP05.phx.gbl... >>>> Russ, thanks for the reply. I only pop in here when I have a problem >>>> and was not aware that this is a problem that gets resolved daily. >>>> >>>> To be clear, when I compose an e-mail and use the 'To ...' field, I see >>>> a new window with Address Book (in bold as a field header) and under >>>> that - Outlook address book with Contacts as a sub heading, nothing >>>> else. >>>> >>>> The problem seems to have vanished but then again it always does when I >>>> close Outlook 2007 and then reopen it. >>>> >>>> Thanks, Dave Horne >>>> >>>> >>>> >>>> "Russ Valentine" <russval(a)mvps.org> wrote in message >>>> news:eIokDxS5KHA.1424(a)TK2MSFTNGP04.phx.gbl... >>>>> Answered daily. You have invalid entries for folders in your address >>>>> book view. Remove the ones that no longer apply. >>>>> -- >>>>> Russ Valentine >>>>> "Dave Horne" <dave.horne(a)home.nl> wrote in message >>>>> news:eAr%23FaS5KHA.1888(a)TK2MSFTNGP05.phx.gbl... >>>>>>I open Outlook 2007 (Vista Home Premium, SP2, up to date), start to >>>>>>compose an e-mail and click on 'To ... ' only to see a long message >>>>>>which starts with, 'The address list cannot be displayed. The Contacts >>>>>>folders associated with this address list could not be opened ... etc. >>>>>>' >>>>>> >>>>>> Now, I close down Outlook 2007, reopen it and then the that error >>>>>> message does not appear and I can choose addresses from my Contacts >>>>>> list. >>>>>> >>>>>> What's the story here? >>>>>> >>>>>> Thanks, Dave Horne >>>>> >>>> >>
From: Dave Horne on 27 Apr 2010 12:51 Diane, the problem seems to have resolved itself. At any rate, I did go to http://office.microsoft.com/en-us/outlook/HA102194281033.aspx and followed those instructions just for good measure. Thanks, Dave Horne "Diane Poremsky [MVP]" <outlookmvp(a)msn.com> wrote in message news:e22nDQU5KHA.1932(a)TK2MSFTNGP05.phx.gbl... > That it comes and goes is certainly odd. When 'show as an address' is > grayed out, the address book is corrupt and the only fix for Outlook 2007 > is a new profile. The rest of the profile may be ok, but if you see other > weirdness you should probably make a new profile. > > > > -- > Diane Poremsky [MVP - Outlook] > Outlook Tips: http://www.outlook-tips.net/ > Outlook & Exchange Solutions Center: http://www.slipstick.com/ > > Outlook Tips by email: > mailto:dailytips-subscribe-request(a)lists.outlooktips.net > > EMO - a weekly newsletter about Outlook and Exchange: > mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM > > Do you sync your mailbox with a smartphone or pda? > http://forums.slipstick.com/showthread.php?t=39473 > > "Dave Horne" <dave.horne(a)home.nl> wrote in message > news:#Ex04bT5KHA.1932(a)TK2MSFTNGP05.phx.gbl... >> Diane, If I right click Contacts Folder \ Properties - Contact >> Properties \ Outlook Address Book - 'show this folder as an Outlook >> address book' is checked but grayed out. Contacts is listed alone as >> the 'Name of the address book'. >> >> The problem seems to have disappeared. I have renamed the Contacts >> folder in that previously mentioned window, closed down Outlook, reopen, >> went to same place and renamed the address book back to Contacts. >> >> Things appear to be fine at the moment. I was just curious for several >> reasons - this problem came out of the blue and closing and reopening >> Outlook solves the issue. >> >> Thanks, Dave Horne >> >> >> >> >> "Diane Poremsky [MVP]" <outlookmvp(a)msn.com> wrote in message >> news:OVB6HOT5KHA.620(a)TK2MSFTNGP02.phx.gbl... >>> It's odd that it comes and goes with the same profile. Go to Address >>> Book's Tools, Options and remove all of the Contacts folder then click >>> Add to add yours back. >>> >>> http://www.slipstick.com/tutorials/contacts/contacts.htm has a >>> screenshot of the dialog - it's the first one. >>> >>> >>> -- >>> Diane Poremsky [MVP - Outlook] >>> Outlook Tips: http://www.outlook-tips.net/ >>> Outlook & Exchange Solutions Center: http://www.slipstick.com/ >>> >>> Outlook Tips by email: >>> mailto:dailytips-subscribe-request(a)lists.outlooktips.net >>> >>> EMO - a weekly newsletter about Outlook and Exchange: >>> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM >>> >>> New Poll: What type of email account is your main account? >>> http://forums.slipstick.com/showthread.php?t=42402 >>> >>> >>> "Dave Horne" <dave.horne(a)home.nl> wrote in message >>> news:uXnwy7S5KHA.1932(a)TK2MSFTNGP05.phx.gbl... >>>> Russ, thanks for the reply. I only pop in here when I have a problem >>>> and was not aware that this is a problem that gets resolved daily. >>>> >>>> To be clear, when I compose an e-mail and use the 'To ...' field, I see >>>> a new window with Address Book (in bold as a field header) and under >>>> that - Outlook address book with Contacts as a sub heading, nothing >>>> else. >>>> >>>> The problem seems to have vanished but then again it always does when I >>>> close Outlook 2007 and then reopen it. >>>> >>>> Thanks, Dave Horne >>>> >>>> >>>> >>>> "Russ Valentine" <russval(a)mvps.org> wrote in message >>>> news:eIokDxS5KHA.1424(a)TK2MSFTNGP04.phx.gbl... >>>>> Answered daily. You have invalid entries for folders in your address >>>>> book view. Remove the ones that no longer apply. >>>>> -- >>>>> Russ Valentine >>>>> "Dave Horne" <dave.horne(a)home.nl> wrote in message >>>>> news:eAr%23FaS5KHA.1888(a)TK2MSFTNGP05.phx.gbl... >>>>>>I open Outlook 2007 (Vista Home Premium, SP2, up to date), start to >>>>>>compose an e-mail and click on 'To ... ' only to see a long message >>>>>>which starts with, 'The address list cannot be displayed. The Contacts >>>>>>folders associated with this address list could not be opened ... etc. >>>>>>' >>>>>> >>>>>> Now, I close down Outlook 2007, reopen it and then the that error >>>>>> message does not appear and I can choose addresses from my Contacts >>>>>> list. >>>>>> >>>>>> What's the story here? >>>>>> >>>>>> Thanks, Dave Horne >>>>> >>>> >>
From: Dave Horne on 27 Apr 2010 13:09
Diane, a follow up - the specific informatikn in that link which seems to be the clincher is this - Tools \ Address Book \ Tools \ Options and then choose Contacts under 'Show this address list first'. That's the important info. "Diane Poremsky [MVP]" <outlookmvp(a)msn.com> wrote in message news:e22nDQU5KHA.1932(a)TK2MSFTNGP05.phx.gbl... > That it comes and goes is certainly odd. When 'show as an address' is > grayed out, the address book is corrupt and the only fix for Outlook 2007 > is a new profile. The rest of the profile may be ok, but if you see other > weirdness you should probably make a new profile. > > > > -- > Diane Poremsky [MVP - Outlook] > Outlook Tips: http://www.outlook-tips.net/ > Outlook & Exchange Solutions Center: http://www.slipstick.com/ > > Outlook Tips by email: > mailto:dailytips-subscribe-request(a)lists.outlooktips.net > > EMO - a weekly newsletter about Outlook and Exchange: > mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM > > Do you sync your mailbox with a smartphone or pda? > http://forums.slipstick.com/showthread.php?t=39473 > > "Dave Horne" <dave.horne(a)home.nl> wrote in message > news:#Ex04bT5KHA.1932(a)TK2MSFTNGP05.phx.gbl... >> Diane, If I right click Contacts Folder \ Properties - Contact >> Properties \ Outlook Address Book - 'show this folder as an Outlook >> address book' is checked but grayed out. Contacts is listed alone as >> the 'Name of the address book'. >> >> The problem seems to have disappeared. I have renamed the Contacts >> folder in that previously mentioned window, closed down Outlook, reopen, >> went to same place and renamed the address book back to Contacts. >> >> Things appear to be fine at the moment. I was just curious for several >> reasons - this problem came out of the blue and closing and reopening >> Outlook solves the issue. >> >> Thanks, Dave Horne >> >> >> >> >> "Diane Poremsky [MVP]" <outlookmvp(a)msn.com> wrote in message >> news:OVB6HOT5KHA.620(a)TK2MSFTNGP02.phx.gbl... >>> It's odd that it comes and goes with the same profile. Go to Address >>> Book's Tools, Options and remove all of the Contacts folder then click >>> Add to add yours back. >>> >>> http://www.slipstick.com/tutorials/contacts/contacts.htm has a >>> screenshot of the dialog - it's the first one. >>> >>> >>> -- >>> Diane Poremsky [MVP - Outlook] >>> Outlook Tips: http://www.outlook-tips.net/ >>> Outlook & Exchange Solutions Center: http://www.slipstick.com/ >>> >>> Outlook Tips by email: >>> mailto:dailytips-subscribe-request(a)lists.outlooktips.net >>> >>> EMO - a weekly newsletter about Outlook and Exchange: >>> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM >>> >>> New Poll: What type of email account is your main account? >>> http://forums.slipstick.com/showthread.php?t=42402 >>> >>> >>> "Dave Horne" <dave.horne(a)home.nl> wrote in message >>> news:uXnwy7S5KHA.1932(a)TK2MSFTNGP05.phx.gbl... >>>> Russ, thanks for the reply. I only pop in here when I have a problem >>>> and was not aware that this is a problem that gets resolved daily. >>>> >>>> To be clear, when I compose an e-mail and use the 'To ...' field, I see >>>> a new window with Address Book (in bold as a field header) and under >>>> that - Outlook address book with Contacts as a sub heading, nothing >>>> else. >>>> >>>> The problem seems to have vanished but then again it always does when I >>>> close Outlook 2007 and then reopen it. >>>> >>>> Thanks, Dave Horne >>>> >>>> >>>> >>>> "Russ Valentine" <russval(a)mvps.org> wrote in message >>>> news:eIokDxS5KHA.1424(a)TK2MSFTNGP04.phx.gbl... >>>>> Answered daily. You have invalid entries for folders in your address >>>>> book view. Remove the ones that no longer apply. >>>>> -- >>>>> Russ Valentine >>>>> "Dave Horne" <dave.horne(a)home.nl> wrote in message >>>>> news:eAr%23FaS5KHA.1888(a)TK2MSFTNGP05.phx.gbl... >>>>>>I open Outlook 2007 (Vista Home Premium, SP2, up to date), start to >>>>>>compose an e-mail and click on 'To ... ' only to see a long message >>>>>>which starts with, 'The address list cannot be displayed. The Contacts >>>>>>folders associated with this address list could not be opened ... etc. >>>>>>' >>>>>> >>>>>> Now, I close down Outlook 2007, reopen it and then the that error >>>>>> message does not appear and I can choose addresses from my Contacts >>>>>> list. >>>>>> >>>>>> What's the story here? >>>>>> >>>>>> Thanks, Dave Horne >>>>> >>>> >> |