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From: BillW50 on 27 Jun 2010 09:18 In news:i06gj4$cqq$1(a)news.eternal-september.org, MZB typed on Sat, 26 Jun 2010 23:29:40 -0400: > I have been using Acronis True Image 10 Home to back up my computers > (all XP). The package does not mention Windows7. (The highest is > Vista). Well I like many others have used Acronis True Image because many swear by it. Although some of us have had lots of trouble with Acronis True Image. And last year, I wrote a number of pages of information that I believe users should know about. When it works, it works great. But Acronis doesn't really care about customer support or problems that has been there version after version. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Acronis True Image Problems http://it.toolbox.com/blogs/itnetworkguru/acronis-true-image-hell-15076 I guess all of the dire warnings on Amazon and elsewhere are valid. http://www.amazon.com/review/R1FYARN6A01DEL Use mostly use ATI, but I not really happy with it for the following reasons http://episteme.arstechnica.com/eve/forums/a/tpc/f/99609816/m/609006650931?r=735007850931#735007850931 Acronis True Image Home 2009 Problems http://www.pcmag.com/article2/0,2817,2336020,00.asp Acronis True Image 2009: Disk Clone does not complete! http://www.dslreports.com/forum/r22674079-Acronis-True-Image-2009-Disk-Clone-does-not-complete Acronis True Image 2009: AWFUL customer experience http://torley.com/acronis-true-image-2009-awful-customer-experience ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Acronis True Image Home 2009 Review When selecting a data backup, try choosing a specific category...but then deselect a folder or two, as shown above. For this example, I chose to backup some website files. I continue on and create the backup archive as previously detailed. Then when I browse the archive in Windows Explorer... The files are not there! This is a major bug in the system, one that causes me to rate the category-based backup feature of Acronis True Image Home 2009 dead on arrival. Acronis True Image Home 2009 also has issues with removable USB drives/keys. A few times, when I was testing the backup feature using my USB stick, I would get some kind of error about sector 63 and the backup would occasionally fail. A quick search about that message revealed that it is a known bug in the latest versions of Acronis True Image. Acronis promises that a patch is on the way for the USB bug. http://www.notebookreview.com/default.asp?newsID=5103 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Acronis Forum Archive http://forum.acronis.com/ More information (!) Acronis does not guarantee that images created with a newer build of the product will be supported by older builds. This means that restoring an image created with Acronis True Image Build 8163 may fail with Acronis True Image Build 8076. http://kb.acronis.com/content/1517 Drives might not contain a valid MBR and therefore are not supported http://kb.acronis.com/content/1515 - The software uses a 64 digit serial code. How much time do Acronis think we've got to waste?! - Nearly all serial numbers are shipped as being faulty! This is an ACKNOWLEDGED PROBLEM on Acronis' web site and you should register online instead of through the software itself. http://www.amazon.co.uk/Acronis-True-Image-Home-2009/dp/B001GCTRBE More importantly, if a backup fails you get no notification! Instead it quietly buries the evidence in the log file in the hope that one day you might browse it and see the failed backup. Come on Acronis, this is our data we're talking about! If a backup fails I want alarm bells to ring! http://www.amazon.co.uk/Acronis-True-Image-Home-2009/dp/B001GCTRBE What distinguish Acronis True Image Home 2009 from other backup/restore software http://www.techsupportalert.com/content/acronis-ti2009.htm digital rights management make it completely unusable http://forums.thinkbroadband.com/windows/3498735-acronis-true-image-2009.html?fpart=2 Vista Broken After Restore http://www.abxzone.com/forums/f49/acronis-true-image-2009-users-report-114470.html It backed up fine to my USB external hard drive (Maxtor 4 Plus). But it was unable to mount the file it had made, nor to recover with it. Their tech support said to copy the backup file to an internal drive. http://donnedwards.openaccess.co.za/2009/03/acronis-true-image-2009-home-and.html Acronis True Image Home 2009 Conflicts with USB Card Reader Drivers http://www.acronis.com/homecomputing/support/kb/articles/1047/ Acronis True Image Universal Restore - Problems http://cheelam.com/blog/2009/04/01/acronis-true-image-universal-restore-problems/ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ I did research on this for days and found using search engines this just isn't so. And here I found a reoccurring theme. 1) A different build number won't restore from another one. Will usually say the file is corrupt and you can't do anything with it. 2) If a backup fails, it doesn't notify you and stores it deep in the logs. 3) Problems with 64 character serial number reverting back to trial version at next startup. 4) Has problems with missing MBR or non-standard MBR drives. 5) Has problems with some USB Card Readers. 6) Emailing support takes 5 to 6 weeks for an answer, which usually has nothing with the problem you are having. 7) Can't restore Digital Rights Management correctly. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ -- Bill Asus EEE PC 702G8 ~ 2GB RAM ~ 16GB-SDHC Windows XP SP2
From: Mark Opolo on 27 Jun 2010 10:58 True, Acronis can contact you by email but try contacting Acronis..........without paying. "BillW50" <BillW50(a)aol.kom> wrote in message news:i07iuk$c1$1(a)news.eternal-september.org... > In news:i06gj4$cqq$1(a)news.eternal-september.org, > MZB typed on Sat, 26 Jun 2010 23:29:40 -0400: >> I have been using Acronis True Image 10 Home to back up my computers >> (all XP). The package does not mention Windows7. (The highest is >> Vista). > > Well I like many others have used Acronis True Image because many swear by > it. Although some of us have had lots of trouble with Acronis True Image. > And last year, I wrote a number of pages of information that I believe > users should know about. When it works, it works great. But Acronis > doesn't really care about customer support or problems that has been there > version after version. > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > > Acronis True Image Problems > http://it.toolbox.com/blogs/itnetworkguru/acronis-true-image-hell-15076 > > I guess all of the dire warnings on Amazon and elsewhere are valid. > http://www.amazon.com/review/R1FYARN6A01DEL > > Use mostly use ATI, but I not really happy with it for the following > reasons > http://episteme.arstechnica.com/eve/forums/a/tpc/f/99609816/m/609006650931?r=735007850931#735007850931 > > Acronis True Image Home 2009 Problems > http://www.pcmag.com/article2/0,2817,2336020,00.asp > > Acronis True Image 2009: Disk Clone does not complete! > http://www.dslreports.com/forum/r22674079-Acronis-True-Image-2009-Disk-Clone-does-not-complete > > Acronis True Image 2009: AWFUL customer experience > http://torley.com/acronis-true-image-2009-awful-customer-experience > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > > Acronis True Image Home 2009 Review > When selecting a data backup, try choosing a specific category...but then > deselect a folder or two, as shown above. For this example, I chose to > backup some website files. I continue on and create the backup archive as > previously detailed. Then when I browse the archive in Windows Explorer... > > The files are not there! > > This is a major bug in the system, one that causes me to rate the > category-based backup feature of Acronis True Image Home 2009 dead on > arrival. > > Acronis True Image Home 2009 also has issues with removable USB > drives/keys. A few times, when I was testing the backup feature using my > USB stick, I would get some kind of error about sector 63 and the backup > would occasionally fail. A quick search about that message revealed that > it is a known bug in the latest versions of Acronis True Image. > > Acronis promises that a patch is on the way for the USB bug. > http://www.notebookreview.com/default.asp?newsID=5103 > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > > Acronis Forum Archive > http://forum.acronis.com/ > > More information > (!) Acronis does not guarantee that images created with a newer build of > the product will be supported by older builds. This means that restoring > an image created with Acronis True Image Build 8163 may fail with Acronis > True Image Build 8076. > http://kb.acronis.com/content/1517 > > Drives might not contain a valid MBR and therefore are not supported > http://kb.acronis.com/content/1515 > > - The software uses a 64 digit serial code. How much time do Acronis think > we've got to waste?! > - Nearly all serial numbers are shipped as being faulty! This is an > ACKNOWLEDGED PROBLEM on Acronis' web site and you should register online > instead of through the software itself. > http://www.amazon.co.uk/Acronis-True-Image-Home-2009/dp/B001GCTRBE > > More importantly, if a backup fails you get no notification! Instead it > quietly buries the evidence in the log file in the hope that one day you > might browse it and see the failed backup. Come on Acronis, this is our > data we're talking about! If a backup fails I want alarm bells to ring! > http://www.amazon.co.uk/Acronis-True-Image-Home-2009/dp/B001GCTRBE > > What distinguish Acronis True Image Home 2009 from other backup/restore > software > http://www.techsupportalert.com/content/acronis-ti2009.htm > > digital rights management make it completely unusable > http://forums.thinkbroadband.com/windows/3498735-acronis-true-image-2009.html?fpart=2 > > Vista Broken After Restore > http://www.abxzone.com/forums/f49/acronis-true-image-2009-users-report-114470.html > > It backed up fine to my USB external hard drive (Maxtor 4 Plus). But it > was unable to mount the file it had made, nor to recover with it. Their > tech support said to copy the backup file to an internal drive. > http://donnedwards.openaccess.co.za/2009/03/acronis-true-image-2009-home-and.html > > Acronis True Image Home 2009 Conflicts with USB Card Reader Drivers > http://www.acronis.com/homecomputing/support/kb/articles/1047/ > > Acronis True Image Universal Restore - Problems > http://cheelam.com/blog/2009/04/01/acronis-true-image-universal-restore-problems/ > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > > I did research on this for days and found using search engines this just > isn't so. And here I found a reoccurring theme. > > 1) A different build number won't restore from another one. Will usually > say the file is corrupt and you can't do anything with it. > > 2) If a backup fails, it doesn't notify you and stores it deep in the > logs. > > 3) Problems with 64 character serial number reverting back to trial > version at next startup. > > 4) Has problems with missing MBR or non-standard MBR drives. > > 5) Has problems with some USB Card Readers. > > 6) Emailing support takes 5 to 6 weeks for an answer, which usually has > nothing with the problem you are having. > > 7) Can't restore Digital Rights Management correctly. > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > > -- > Bill > Asus EEE PC 702G8 ~ 2GB RAM ~ 16GB-SDHC > Windows XP SP2 >
From: MZB on 27 Jun 2010 11:49 On 6/27/2010 10:58 AM, Mark Opolo wrote: > True, > > Acronis can contact you by email but try contacting Acronis..........without > paying. > > > "BillW50"<BillW50(a)aol.kom> wrote in message > news:i07iuk$c1$1(a)news.eternal-september.org... >> In news:i06gj4$cqq$1(a)news.eternal-september.org, >> MZB typed on Sat, 26 Jun 2010 23:29:40 -0400: >>> I have been using Acronis True Image 10 Home to back up my computers >>> (all XP). The package does not mention Windows7. (The highest is >>> Vista). >> >> Well I like many others have used Acronis True Image because many swear by >> it. Although some of us have had lots of trouble with Acronis True Image. >> And last year, I wrote a number of pages of information that I believe >> users should know about. When it works, it works great. But Acronis >> doesn't really care about customer support or problems that has been there >> version after version. >> >> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ >> >> Acronis True Image Problems >> http://it.toolbox.com/blogs/itnetworkguru/acronis-true-image-hell-15076 >> >> I guess all of the dire warnings on Amazon and elsewhere are valid. >> http://www.amazon.com/review/R1FYARN6A01DEL >> >> Use mostly use ATI, but I not really happy with it for the following >> reasons >> http://episteme.arstechnica.com/eve/forums/a/tpc/f/99609816/m/609006650931?r=735007850931#735007850931 >> >> Acronis True Image Home 2009 Problems >> http://www.pcmag.com/article2/0,2817,2336020,00.asp >> >> Acronis True Image 2009: Disk Clone does not complete! >> http://www.dslreports.com/forum/r22674079-Acronis-True-Image-2009-Disk-Clone-does-not-complete >> >> Acronis True Image 2009: AWFUL customer experience >> http://torley.com/acronis-true-image-2009-awful-customer-experience >> >> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ >> >> Acronis True Image Home 2009 Review >> When selecting a data backup, try choosing a specific category...but then >> deselect a folder or two, as shown above. For this example, I chose to >> backup some website files. I continue on and create the backup archive as >> previously detailed. Then when I browse the archive in Windows Explorer... >> >> The files are not there! >> >> This is a major bug in the system, one that causes me to rate the >> category-based backup feature of Acronis True Image Home 2009 dead on >> arrival. >> >> Acronis True Image Home 2009 also has issues with removable USB >> drives/keys. A few times, when I was testing the backup feature using my >> USB stick, I would get some kind of error about sector 63 and the backup >> would occasionally fail. A quick search about that message revealed that >> it is a known bug in the latest versions of Acronis True Image. >> >> Acronis promises that a patch is on the way for the USB bug. >> http://www.notebookreview.com/default.asp?newsID=5103 >> >> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ >> >> Acronis Forum Archive >> http://forum.acronis.com/ >> >> More information >> (!) Acronis does not guarantee that images created with a newer build of >> the product will be supported by older builds. This means that restoring >> an image created with Acronis True Image Build 8163 may fail with Acronis >> True Image Build 8076. >> http://kb.acronis.com/content/1517 >> >> Drives might not contain a valid MBR and therefore are not supported >> http://kb.acronis.com/content/1515 >> >> - The software uses a 64 digit serial code. How much time do Acronis think >> we've got to waste?! >> - Nearly all serial numbers are shipped as being faulty! This is an >> ACKNOWLEDGED PROBLEM on Acronis' web site and you should register online >> instead of through the software itself. >> http://www.amazon.co.uk/Acronis-True-Image-Home-2009/dp/B001GCTRBE >> >> More importantly, if a backup fails you get no notification! Instead it >> quietly buries the evidence in the log file in the hope that one day you >> might browse it and see the failed backup. Come on Acronis, this is our >> data we're talking about! If a backup fails I want alarm bells to ring! >> http://www.amazon.co.uk/Acronis-True-Image-Home-2009/dp/B001GCTRBE >> >> What distinguish Acronis True Image Home 2009 from other backup/restore >> software >> http://www.techsupportalert.com/content/acronis-ti2009.htm >> >> digital rights management make it completely unusable >> http://forums.thinkbroadband.com/windows/3498735-acronis-true-image-2009.html?fpart=2 >> >> Vista Broken After Restore >> http://www.abxzone.com/forums/f49/acronis-true-image-2009-users-report-114470.html >> >> It backed up fine to my USB external hard drive (Maxtor 4 Plus). But it >> was unable to mount the file it had made, nor to recover with it. Their >> tech support said to copy the backup file to an internal drive. >> http://donnedwards.openaccess.co.za/2009/03/acronis-true-image-2009-home-and.html >> >> Acronis True Image Home 2009 Conflicts with USB Card Reader Drivers >> http://www.acronis.com/homecomputing/support/kb/articles/1047/ >> >> Acronis True Image Universal Restore - Problems >> http://cheelam.com/blog/2009/04/01/acronis-true-image-universal-restore-problems/ >> >> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ >> >> I did research on this for days and found using search engines this just >> isn't so. And here I found a reoccurring theme. >> >> 1) A different build number won't restore from another one. Will usually >> say the file is corrupt and you can't do anything with it. >> >> 2) If a backup fails, it doesn't notify you and stores it deep in the >> logs. >> >> 3) Problems with 64 character serial number reverting back to trial >> version at next startup. >> >> 4) Has problems with missing MBR or non-standard MBR drives. >> >> 5) Has problems with some USB Card Readers. >> >> 6) Emailing support takes 5 to 6 weeks for an answer, which usually has >> nothing with the problem you are having. >> >> 7) Can't restore Digital Rights Management correctly. >> >> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ >> >> -- >> Bill >> Asus EEE PC 702G8 ~ 2GB RAM ~ 16GB-SDHC >> Windows XP SP2 >> > > Actually, it appears that Windows 7 has a decent backup program?? (Built in) Mel
From: BillW50 on 27 Jun 2010 12:10 In news:kLSdncitGJG2-rrRnZ2dnUVZ8jidnZ2d(a)bt.com, Mark Opolo typed on Sun, 27 Jun 2010 15:58:44 +0100: > True, > > Acronis can contact you by email but try contacting > Acronis..........without paying. We are paying for Acronis Mark. Many of us pay for multiple version too. And nothing improves. Same bugs, same problems, and same very poor customer support. And they wave a carrot in front of your face saying they are working on a patch or the next version will fix it or something. But nothing changes. Some of us get tired dropping money down that bottomless pit. Strangely enough, the Seagate and Maxtor supported versions (no cost to the customer) actually has far less problems than the retail versions of Acronis True Image. And it is a real shame to learn that you are not gaining anything by spending more for the retail versions. -- Bill Asus EEE PC 702G8 ~ 2GB RAM ~ 16GB-SDHC Windows XP SP2
From: RnR on 27 Jun 2010 12:24
On Sun, 27 Jun 2010 11:10:18 -0500, "BillW50" <BillW50(a)aol.kom> wrote: >In news:kLSdncitGJG2-rrRnZ2dnUVZ8jidnZ2d(a)bt.com, >Mark Opolo typed on Sun, 27 Jun 2010 15:58:44 +0100: >> True, >> >> Acronis can contact you by email but try contacting >> Acronis..........without paying. > >We are paying for Acronis Mark. Many of us pay for multiple version too. >And nothing improves. Same bugs, same problems, and same very poor >customer support. And they wave a carrot in front of your face saying >they are working on a patch or the next version will fix it or >something. But nothing changes. Some of us get tired dropping money down >that bottomless pit. > >Strangely enough, the Seagate and Maxtor supported versions (no cost to >the customer) actually has far less problems than the retail versions of >Acronis True Image. And it is a real shame to learn that you are not >gaining anything by spending more for the retail versions. Bill, I too over the years have had an occassional problem with TI. I like it still but I do get annoyed at times. Annoyed enough to try others. I still use it but I'm not as confident with it as I used to be. I know they've had bugs too but I guess that's par for the course these days. Bottom line is I agree with you. |