Can't get Windows XP SP3 to recognise my Canon SX120 IS digita
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From: Mark Adams on 29 Jun 2010 15:31 "Sy Kosis" wrote: > > "Julia Hopkins" <JuliaHopkins(a)discussions.microsoft.com> wrote in message > news:67E73A12-DB95-4EC1-AD70-5FB3D4BD98FA(a)microsoft.com... > : Many thanks > : > : The camera did come with software, which I have tried un-installing and > : re-installing without success. The software does appear to be optional - > it > : says-so in the manual, and the camera is recognised by a different PC that > : doesn't have the software installed. So I am more suspicious of the > Windows > : drivers (twain.dll / twain_32.dll) than of the Canon software, or perhaps > the > : Registry settings, but not really sure what to try next > : > What did canon support say when you told them about the problem? Oh, you > haven't contacted them yet? Hmmm. > > > . > Nothing better to add? Are you a Hooplehead or are you just working your way up to one?
From: Julia Hopkins on 29 Jun 2010 17:20 Thanks No memory card slots unfortunately, but thanks for the suggestion Canon have said - not entirely unreasonably - that as the camera does connect to another PC that the issue must be with the PC / OS and not the camera Julia "Billns" wrote: > On 6/29/2010 4:25 AM, Julia Hopkins wrote: > > I can't get my Windows XP SP3 PC to recognise my Canon SX120 IS digital > > camera via the USB port. My PC recognises other devices via the same USB > > port. The camera is recognised by other Windows XP SP3 PC's using the same > > USB cable. Any ideas, anybody? > > If your computer has memory card slots try removing the memory card from > the camera and inserting it into the proper slot. > > I had the opposite problem for a while - the computer recognized the > Canon camera but not the memory card. > > Perhaps a call to Canon is in order. > > Bill > . >
From: Julia Hopkins on 29 Jun 2010 17:21 Thanks I did contact Canon Support as one of my first actions - they said that as the camera was recognised by another PC, it must be an issue with Windows, so advised me to contact Microsoft Julia "Sy Kosis" wrote: > > "Julia Hopkins" <JuliaHopkins(a)discussions.microsoft.com> wrote in message > news:67E73A12-DB95-4EC1-AD70-5FB3D4BD98FA(a)microsoft.com... > : Many thanks > : > : The camera did come with software, which I have tried un-installing and > : re-installing without success. The software does appear to be optional - > it > : says-so in the manual, and the camera is recognised by a different PC that > : doesn't have the software installed. So I am more suspicious of the > Windows > : drivers (twain.dll / twain_32.dll) than of the Canon software, or perhaps > the > : Registry settings, but not really sure what to try next > : > What did canon support say when you told them about the problem? Oh, you > haven't contacted them yet? Hmmm. > > > . >
From: Bob I on 30 Jun 2010 08:27 Just a thought but perhaps it is MIS-recognized? Is there any odd entries in the Device Manager, for something you don't have? Julia Hopkins wrote: > Thanks > > I did contact Canon Support as one of my first actions - they said that as > the camera was recognised by another PC, it must be an issue with Windows, so > advised me to contact Microsoft > > Julia > > "Sy Kosis" wrote: > > >>"Julia Hopkins" <JuliaHopkins(a)discussions.microsoft.com> wrote in message >>news:67E73A12-DB95-4EC1-AD70-5FB3D4BD98FA(a)microsoft.com... >>: Many thanks >>: >>: The camera did come with software, which I have tried un-installing and >>: re-installing without success. The software does appear to be optional - >>it >>: says-so in the manual, and the camera is recognised by a different PC that >>: doesn't have the software installed. So I am more suspicious of the >>Windows >>: drivers (twain.dll / twain_32.dll) than of the Canon software, or perhaps >>the >>: Registry settings, but not really sure what to try next >>: >>What did canon support say when you told them about the problem? Oh, you >>haven't contacted them yet? Hmmm. >> >> >>. >>
From: Jim on 30 Jun 2010 10:16
On Tue, 29 Jun 2010 14:20:52 -0700, Julia Hopkins <JuliaHopkins(a)discussions.microsoft.com> wrote: >Thanks > >No memory card slots unfortunately, but thanks for the suggestion > >Canon have said - not entirely unreasonably - that as the camera does >connect to another PC that the issue must be with the PC / OS and not the >camera > >Julia > >"Billns" wrote: > >> On 6/29/2010 4:25 AM, Julia Hopkins wrote: >> > I can't get my Windows XP SP3 PC to recognise my Canon SX120 IS digital >> > camera via the USB port. My PC recognises other devices via the same USB >> > port. The camera is recognised by other Windows XP SP3 PC's using the same >> > USB cable. Any ideas, anybody? >> >> If your computer has memory card slots try removing the memory card from >> the camera and inserting it into the proper slot. >> >> I had the opposite problem for a while - the computer recognized the >> Canon camera but not the memory card. >> >> Perhaps a call to Canon is in order. >> >> Bill >> . >> Have you tried connecting usb cable to computer then connecting to camera ? |