Prev: DELL Dimension 8100 Power Supply
Next: Optiplex 330 picky about memory, or is it just me?
From: Pen on 3 Feb 2010 12:57
I recently tried downloading some drivers from Dell's site
using Firefox 3.6, which they say is OK. Not Opera or
Safari, but I couldn't get it to work. I finally got my
drivers by using Internet Explorer. Is it me or is the site
messed up? Anyone else run into this?
From: William R. Walsh on 3 Feb 2010 14:08
Hi!

> I recently tried downloading some drivers from Dell's site using Firefox
> 3.6, which they say is OK.

How did you download your files?

Dell has two ways now...the good old Dell FTP site (which ought to work
almost anywhere) or some sort of "download assistant" tool that takes time
to download, time to install, time for you to figure out how it works,
breaks in obscure ways down the road long after anyone at Dell has forgotten
how it worked (and they've gone back to using the FTP site), breaks in
obscure ways while it is "supported" anyway and allows you to pause the
downloading of a file that would have been done in 30 seconds to a few
minutes whether you were there or not after you've figured out how to fix
what was broken or how it is that you remove the tool and go back to the old
way.

I always choose the only correct answer there is: the link that downloads
the file from the FTP site. Oh wait, I got on a bit of a soap box there.
Sorry.

No, I haven't used the Dell download manager tool. (I'm really not all that
cynical either, although sysadminning is really doing a great job of showing
me where the low points *really* are for users and vendors alike...)

I've not had any trouble with the "classic" follow the FTP link method on
Firefox 3.6. Perhaps their download tool doesn't really work on Firefox 3.6?

William


From: Pen on 3 Feb 2010 14:57
On 2/3/2010 2:08 PM, William R. Walsh wrote:
> Hi!
>
>> I recently tried downloading some drivers from Dell's site using Firefox
>> 3.6, which they say is OK.
>
> How did you download your files?
>
> Dell has two ways now...the good old Dell FTP site (which ought to work
> almost anywhere) or some sort of "download assistant" tool that takes time
> to download, time to install, time for you to figure out how it works,
> breaks in obscure ways down the road long after anyone at Dell has forgotten
> how it worked (and they've gone back to using the FTP site), breaks in
> obscure ways while it is "supported" anyway and allows you to pause the
> downloading of a file that would have been done in 30 seconds to a few
> minutes whether you were there or not after you've figured out how to fix
> what was broken or how it is that you remove the tool and go back to the old
> way.
>
> I always choose the only correct answer there is: the link that downloads
> the file from the FTP site. Oh wait, I got on a bit of a soap box there.
> Sorry.
>
> No, I haven't used the Dell download manager tool. (I'm really not all that
> cynical either, although sysadminning is really doing a great job of showing
> me where the low points *really* are for users and vendors alike...)
>
> I've not had any trouble with the "classic" follow the FTP link method on
> Firefox 3.6. Perhaps their download tool doesn't really work on Firefox 3.6?
>
> William
>
>
My problem was that in Firefox I never got the choice it
went directly to Dell's download manager and then that went
into an endless loop of downloading the manager and
constantly complaining that there was nothing to download,
In IE all went as expected with the choice screen coming up
and I downloaded everything I wanted. The issue really is
that I don't use IE and it's a pain to have to do so.
From: RnR on 3 Feb 2010 15:28
On Wed, 03 Feb 2010 14:57:03 -0500, Pen <nospam(a)nospam.net> wrote:

>On 2/3/2010 2:08 PM, William R. Walsh wrote:
>> Hi!
>>
>>> I recently tried downloading some drivers from Dell's site using Firefox
>>> 3.6, which they say is OK.
>>
>> How did you download your files?
>>
>> Dell has two ways now...the good old Dell FTP site (which ought to work
>> almost anywhere) or some sort of "download assistant" tool that takes time
>> to download, time to install, time for you to figure out how it works,
>> breaks in obscure ways down the road long after anyone at Dell has forgotten
>> how it worked (and they've gone back to using the FTP site), breaks in
>> obscure ways while it is "supported" anyway and allows you to pause the
>> downloading of a file that would have been done in 30 seconds to a few
>> minutes whether you were there or not after you've figured out how to fix
>> what was broken or how it is that you remove the tool and go back to the old
>> way.
>>
>> I always choose the only correct answer there is: the link that downloads
>> the file from the FTP site. Oh wait, I got on a bit of a soap box there.
>> Sorry.
>>
>> No, I haven't used the Dell download manager tool. (I'm really not all that
>> cynical either, although sysadminning is really doing a great job of showing
>> me where the low points *really* are for users and vendors alike...)
>>
>> I've not had any trouble with the "classic" follow the FTP link method on
>> Firefox 3.6. Perhaps their download tool doesn't really work on Firefox 3.6?
>>
>> William
>>
>>
>My problem was that in Firefox I never got the choice it
>went directly to Dell's download manager and then that went
>into an endless loop of downloading the manager and
>constantly complaining that there was nothing to download,
>In IE all went as expected with the choice screen coming up
>and I downloaded everything I wanted. The issue really is
>that I don't use IE and it's a pain to have to do so.


I can't speak for firefox 3.6 but in the past using firefox, I've used
the download manager and at different times it worked correctly and
incorrectly. This was on different days. Of course I agree if you
can use IE, probably a safe bet.
From: Ben Myers on 3 Feb 2010 17:34
Pen wrote:
> I recently tried downloading some drivers from Dell's site
> using Firefox 3.6, which they say is OK. Not Opera or
> Safari, but I couldn't get it to work. I finally got my
> drivers by using Internet Explorer. Is it me or is the site
> messed up? Anyone else run into this?

No real problems here downloading Dell drivers with Firefox... Ben Myers
 |  Next  |  Last
Pages: 1 2 3
Prev: DELL Dimension 8100 Power Supply
Next: Optiplex 330 picky about memory, or is it just me?