From: Arthur Entlich on
For a manual to help you resolve your difficulties, please email me at :

e-printerhelp(at)mvps(dot)org

(at) = @
(dot) = .

There is no change to you, and you will not be spammed.

Art

Terry wrote:

> Have Epson CX5400 (about 1.2 years old) which last week suddenly stopped
> printing properly.
>
> Have gone through all the 'head cleaning' and 'nozzle check' procedures a
> large number of times.
>
> Ink levels are OK C=70%, Y=70%, M=70%, K=20%.
>
> When doing a nozzle check the only colour that prints Ok is red.
>
> All other functions (scan and store/copy to email etc. work fine.)
>
> Is there some kind of 'cleaning cartridge' or manual procedure or solvent
> that can be used to free up what I presume is blocked/clogged print head/s?
> Nothing in the 'Instruction book' that I can see?
>
> Advice urgently requested and would be much appreciated. Until now I've been
> pleased with this machine.
>
> Terry
>
>