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From: rick-paulos on 16 Oct 2009 17:33
I've always turned off the indexing feature. Seems rather useless to
me since the search command works fine for me and I do have a method
of archiving that works for me. Just 1 more process running in the
background all the time....

No help from the Eudora logs. The program unloads without warning.
The logs do reveal it can go anytime, the last line in eudora.log is
not always the same action. Seems it just gets shut down by windows
and eudora has no time to respond or log anything abnormal.

EudoraCrashDump.dmp file does not get created.

---

I did try a much older version 6.2 or so but it apparently isn't
compatible with the U's email server. But it never crashed, just
couldn't communicate.

I talked to our departmental I.T. guy and he thinks it's a corrupted
windows file somewhere and says to reformat, reinstall, etc.

I have seen this sort of behavior in other programs (pre-xp) when
there is a memory issue. Either a out-of-bounds memory request, lack
of memory or bad ram. But XP is supposed to be able to handle this
now and generally does.

The XP reinstall in place didn't seem to fix it. After dinking around
with this for 2.5 days, the full os reinstall looks better than giving
up on Eudora and going with MS Outluck.

Rick
University of Iowa, aka, the eternal construction zone.



On Oct 16, 3:14 pm, "John H Meyers" <jhmey...(a)nomail.invalid> wrote:
> On Fri, 16 Oct 2009 14:15:55 -0500:
>
> > Any hints in Exception.log and/or Audit.log?
>
> or Eudora.log or EudoraCrashDump.dmp
>
> "Crash or invalid page fault" (all crashes)http://www.eudora.com/techsupport/kb/901hq.html
>
> > Just started this doing yesterday.
> > Right after a new install.
> > XP sp2
> > eudora 7.1.0.9 paid mode
>
> Try turning off "X1" search option.
>
> Older versions will also automatically turn this off,
> inasmuch as it did not then exist :)
>
> --
>
> Greetings from mum.edu in Fairfield :)

From: rick-paulos on 16 Oct 2009 20:21
I'd like to report potential good news.

Earlier today I did an "upgrade install" of windows. That's an
install without wiping the old install. This preserves all the apps,
settings, bookmarks, icons, etc.

Initially this didn't seem to work but after getting upgrade after
upgrade this afternoon with numerous restarts, somewhere along the
many updates, Eudora seems to be stable. I expect the department I.T.
guy was correct about some corrupted windows file (or registry
setting).

The ten item list at eudora on fixing the crash at startup problem
needs an addtional point: reinstall windows.

Rick

From: Stan Bischof on 17 Oct 2009 09:31
rick-paulos(a)uiowa.edu <rick-paulos(a)uiowa.edu> wrote:
> I'd like to report potential good news.
>
> Earlier today I did an "upgrade install" of windows. That's an
> install without wiping the old install. This preserves all the apps,
> settings, bookmarks, icons, etc.
>

"upgrading" an OS is almost always a bad idea for lot's of reasons.

A clean install of the OS and apps is likely less work
than tracking down and fixing all the problems caused
by the "upgrade".

Stan
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