Hidden Items still show up in GAL [Microsoft Exchange]

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From: Peter Venkman on 14 May 2010 13:38

Unfortunately on each object I looked at HiddenFromAddressListsEnabled
was set to True.

On May 11, 12:55 pm, Karl Mitschke <karlmitsc...(a)somestate.gov> wrote:
> Hello Peter,
>
>
>
> > Hi Karl,
>
> > Yes, they appear in OWA, which is why I don't think it's an OAB
> > generation/download issue.
>
> > On May 7, 11:37 am, Karl Mitschke <karlmitsc...(a)somestate.gov> wrote:
>
> >> Hello Peter,
>
> >>> The items are still appearing in the GAL. Any suggestions would be
> >>> appreciated. Thanks.
>
> >>> On May 6, 1:33 pm, Peter Venkman <pau...(a)iona.com> wrote:
>
> >>>> I will try that now. I tried the get-GlobalAddressList | Update-
> >>>> GlobalAddressList command earlier.
>
> >>>> They both appear to have errored out on the same 24 objects with
> >>>> the "{domain}/Microsoft Excange System Objects/{object name} is
> >>>> invalid and could not be updated" error, but we have many thousands
> >>>> of objects in our environment and non of them being listed is a
> >>>> hidden mailbox that is still showing up.
>
> >>>> On May 6, 12:38 pm, Karl Mitschke <karlmitsc...(a)somestate.gov>
> >>>> wrote:
>
> >>>>> Hello Peter,
>
> >>>>>> I thought RUS was removed in Exchange 2007. We have no Exchange
> >>>>>> 2003 servers left in our environment.
>
> >>>>>> On May 5, 5:10 pm, "Fritz" <f...(a)biteme.com> wrote:
>
> >>>>>>> Is your RUS working as expected?
>
> >>>>>>> "Peter Venkman" <pau...(a)iona.com> wrote in message
>
> >>>>>>>news:7e9137f1-2bbf-402b-bd31-6734976132bd(a)z13g2000prh.googlegrou
> >>>>>>> ps .co m...
>
> >>>>>>>> Hi,
>
> >>>>>>>> We just migrated from Exchange 2003 to 2007 and have started
> >>>>>>>> noticing this issue. When we chose the option in a user's
> >>>>>>>> mailbox to "Hide from Exchange Address Lists", it will still
> >>>>>>>> show up in the GAL. It doesn't matter whether this is done
> >>>>>>>> through the new Exchange Management Console or through AD Users
> >>>>>>>> and Computers. It appears selected in both instances. It
> >>>>>>>> isn't just the OAB causing a problem either because checking
> >>>>>>>> through webmail shows the mailboxes still in the online GAL.
> >>>>>>>> Any ideas?
>
> >>>>> Are your address lists updated?
>
> >>>>> Try this, in Exchange Management Shell:
>
> >>>>> Get-AddressList | Update-AddressList
>
> >>>>> Karlhttp://unlockpowershell.wordpress.com/
>
> >> Do the appear in OWA?
>
> >> Karlhttp://unlockpowershell.wordpress.com/
>
> What is the result for this command? (Run in Exchange Management Shell)
>
> Get-Mailbox <alias> |Select-Object Name, HiddenFromAddressListsEnabled
>
> If HiddenFromAddressListsEnabled is False, try:
>
> Set-Mailbox <alias> HiddenFromAddressListsEnabled:$true
>
> Give it some time, and see if the mailbox still shows in the GAL.
>
> Karlhttp://unlockpowershell.wordpress.com/

From: Peter Venkman on 14 May 2010 13:39

From: Karl Mitschke on 18 May 2010 13:19

Hello Peter,

> Unfortunately on each object I looked at HiddenFromAddressListsEnabled
> was set to True.
>
> On May 11, 12:55 pm, Karl Mitschke <karlmitsc...(a)somestate.gov> wrote:
>
>> Hello Peter,
>>
>>> Hi Karl,
>>>
>>> Yes, they appear in OWA, which is why I don't think it's an OAB
>>> generation/download issue.
>>>
>>> On May 7, 11:37 am, Karl Mitschke <karlmitsc...(a)somestate.gov>
>>> wrote:
>>>
>>>> Hello Peter,
>>>>
>>>>> The items are still appearing in the GAL. Any suggestions would
>>>>> be appreciated. Thanks.
>>>>>
>>>>> On May 6, 1:33 pm, Peter Venkman <pau...(a)iona.com> wrote:
>>>>>
>>>>>> I will try that now. I tried the get-GlobalAddressList | Update-
>>>>>> GlobalAddressList command earlier.
>>>>>>
>>>>>> They both appear to have errored out on the same 24 objects with
>>>>>> the "{domain}/Microsoft Excange System Objects/{object name} is
>>>>>> invalid and could not be updated" error, but we have many
>>>>>> thousands of objects in our environment and non of them being
>>>>>> listed is a hidden mailbox that is still showing up.
>>>>>>
>>>>>> On May 6, 12:38 pm, Karl Mitschke <karlmitsc...(a)somestate.gov>
>>>>>> wrote:
>>>>>>
>>>>>>> Hello Peter,
>>>>>>>
>>>>>>>> I thought RUS was removed in Exchange 2007. We have no
>>>>>>>> Exchange 2003 servers left in our environment.
>>>>>>>>
>>>>>>>> On May 5, 5:10 pm, "Fritz" <f...(a)biteme.com> wrote:
>>>>>>>>
>>>>>>>>> Is your RUS working as expected?
>>>>>>>>>
>>>>>>>>> "Peter Venkman" <pau...(a)iona.com> wrote in message
>>>>>>>>>
>>>>>>>>> news:7e9137f1-2bbf-402b-bd31-6734976132bd(a)z13g2000prh.googlegr
>>>>>>>>> ou ps .co m...
>>>>>>>>>
>>>>>>>>>> Hi,
>>>>>>>>>>
>>>>>>>>>> We just migrated from Exchange 2003 to 2007 and have started
>>>>>>>>>> noticing this issue. When we chose the option in a user's
>>>>>>>>>> mailbox to "Hide from Exchange Address Lists", it will still
>>>>>>>>>> show up in the GAL. It doesn't matter whether this is done
>>>>>>>>>> through the new Exchange Management Console or through AD
>>>>>>>>>> Users and Computers. It appears selected in both instances.
>>>>>>>>>> It isn't just the OAB causing a problem either because
>>>>>>>>>> checking through webmail shows the mailboxes still in the
>>>>>>>>>> online GAL. Any ideas?
>>>>>>>>>>
>>>>>>> Are your address lists updated?
>>>>>>>
>>>>>>> Try this, in Exchange Management Shell:
>>>>>>>
>>>>>>> Get-AddressList | Update-AddressList
>>>>>>>
>>>>>>> Karlhttp://unlockpowershell.wordpress.com/
>>>>>>>
>>>> Do the appear in OWA?
>>>>
>>>> Karlhttp://unlockpowershell.wordpress.com/
>>>>
>> What is the result for this command? (Run in Exchange Management
>> Shell)
>>
>> Get-Mailbox <alias> |Select-Object Name,
>> HiddenFromAddressListsEnabled
>>
>> If HiddenFromAddressListsEnabled is False, try:
>>
>> Set-Mailbox <alias> HiddenFromAddressListsEnabled:$true
>>
>> Give it some time, and see if the mailbox still shows in the GAL.
>>
>> Karlhttp://unlockpowershell.wordpress.com/
>>

This is a long shot, but try a

Get-Mailbox <alias> |Select-Object Name, RecipientType*

Does it return "LegacyMailbox"?

Karl
http://unlockpowershell.wordpress.com/

From: Peter Venkman on 18 May 2010 15:34

Hi Karl,

Thanks for sticking with this. They all return UserMailbox running
this command and appear as such in the EMC. I know... I always find
the weird one.

On May 18, 1:19 pm, Karl Mitschke <karlmitsc...(a)somestate.gov> wrote:
> Hello Peter,
>
>
>
> > Unfortunately on each object I looked at HiddenFromAddressListsEnabled
> > was set to True.
>
> > On May 11, 12:55 pm, Karl Mitschke <karlmitsc...(a)somestate.gov> wrote:
>
> >> Hello Peter,
>
> >>> Hi Karl,
>
> >>> Yes, they appear in OWA, which is why I don't think it's an OAB
> >>> generation/download issue.
>
> >>> On May 7, 11:37 am, Karl Mitschke <karlmitsc...(a)somestate.gov>
> >>> wrote:
>
> >>>> Hello Peter,
>
> >>>>> The items are still appearing in the GAL. Any suggestions would
> >>>>> be appreciated. Thanks.
>
> >>>>> On May 6, 1:33 pm, Peter Venkman <pau...(a)iona.com> wrote:
>
> >>>>>> I will try that now. I tried the get-GlobalAddressList | Update-
> >>>>>> GlobalAddressList command earlier.
>
> >>>>>> They both appear to have errored out on the same 24 objects with
> >>>>>> the "{domain}/Microsoft Excange System Objects/{object name} is
> >>>>>> invalid and could not be updated" error, but we have many
> >>>>>> thousands of objects in our environment and non of them being
> >>>>>> listed is a hidden mailbox that is still showing up.
>
> >>>>>> On May 6, 12:38 pm, Karl Mitschke <karlmitsc...(a)somestate.gov>
> >>>>>> wrote:
>
> >>>>>>> Hello Peter,
>
> >>>>>>>> I thought RUS was removed in Exchange 2007. We have no
> >>>>>>>> Exchange 2003 servers left in our environment.
>
> >>>>>>>> On May 5, 5:10 pm, "Fritz" <f...(a)biteme.com> wrote:
>
> >>>>>>>>> Is your RUS working as expected?
>
> >>>>>>>>> "Peter Venkman" <pau...(a)iona.com> wrote in message
>
> >>>>>>>>>news:7e9137f1-2bbf-402b-bd31-6734976132bd(a)z13g2000prh.googlegr
> >>>>>>>>> ou ps .co m...
>
> >>>>>>>>>> Hi,
>
> >>>>>>>>>> We just migrated from Exchange 2003 to 2007 and have started
> >>>>>>>>>> noticing this issue. When we chose the option in a user's
> >>>>>>>>>> mailbox to "Hide from Exchange Address Lists", it will still
> >>>>>>>>>> show up in the GAL. It doesn't matter whether this is done
> >>>>>>>>>> through the new Exchange Management Console or through AD
> >>>>>>>>>> Users and Computers. It appears selected in both instances.
> >>>>>>>>>> It isn't just the OAB causing a problem either because
> >>>>>>>>>> checking through webmail shows the mailboxes still in the
> >>>>>>>>>> online GAL. Any ideas?
>
> >>>>>>> Are your address lists updated?
>
> >>>>>>> Try this, in Exchange Management Shell:
>
> >>>>>>> Get-AddressList | Update-AddressList
>
> >>>>>>> Karlhttp://unlockpowershell.wordpress.com/
>
> >>>> Do the appear in OWA?
>
> >>>> Karlhttp://unlockpowershell.wordpress.com/
>
> >> What is the result for this command? (Run in Exchange Management
> >> Shell)
>
> >> Get-Mailbox <alias> |Select-Object Name,
> >> HiddenFromAddressListsEnabled
>
> >> If HiddenFromAddressListsEnabled is False, try:
>
> >> Set-Mailbox <alias> HiddenFromAddressListsEnabled:$true
>
> >> Give it some time, and see if the mailbox still shows in the GAL.
>
> >> Karlhttp://unlockpowershell.wordpress.com/
>
> This is a long shot, but try a
>
> Get-Mailbox <alias> |Select-Object Name, RecipientType*
>
> Does it return "LegacyMailbox"?
>
> Karlhttp://unlockpowershell.wordpress.com/

From: Rich Matheisen [MVP] on 18 May 2010 21:45

On Wed, 5 May 2010 12:33:32 -0700 (PDT), Peter Venkman
<pauldi(a)iona.com> wrote:

>Hi,
>
>We just migrated from Exchange 2003 to 2007 and have started noticing
>this issue. When we chose the option in a user's mailbox to "Hide
>from Exchange Address Lists", it will still show up in the GAL. It
>doesn't matter whether this is done through the new Exchange
>Management Console or through AD Users and Computers. It appears
>selected in both instances. It isn't just the OAB causing a problem
>either because checking through webmail shows the mailboxes still in
>the online GAL. Any ideas?

Use LDP (or ADSIEDIT) to examine the properties of the AD user.

These two properties are of interest:
msExchHideFromAddressLists
showInAddressBook

If msExchHideFromAddressLists is TRUE then showInAddressBook should
either be an empty property or not appear at all as a property of that
user.

If msExchHideFromAddressLists is TRUE and showInAddressBook is
populated with DNs then there's a problem.

Try UN-hiding a user and then tell powershell to have the cmdlet
explain what it's doing. Maybe there's something in the verbose stream
that will shed some light on your problem:

$verbosepreference='continue'
set-mailbox foo -HiddenFromAddressListsEnabled:$true
---
Rich Matheisen
MCSE+I, Exchange MVP

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