From: relic on
bigjon wrote:
> On Sun, 10 Dec 2006 17:51:05 GMT, Big John wrote:
>> If this is not the correct group I'm sure someone will let me know--
>> Recently when I boot up, I get a notice that is titled: "SmartBridge
>> Alert:MotiveSB.exe entry point not located" then goes on to say "The
>> procedure entry point GetProcessFileNameW could not be located in the
>> dynamic link library PSAPI.DLL"
>> This must be related to a program that I do not use often, because I
>> haven't run into any problems, but I would like to know more about
>> it!
>> Can someone enlighten me?? I recently loaded some software that came
>> with a new Casio Digital camera, so thought it might be that. Thats
>> the only thing I've loaded recently.
>> Thanks in advance--
>> Big John
> Recently discovered IE7 problem.
> Surprised the regulars in here don't know about it - they all seem to
> know most everything....

The "regulars" never install new, or beta Microsoft releases.

> SmartBridge� is distributing an older version of PSAPI.DLL. As a
> result, users might receive the following error message after
> installation of Internet Explorer 7:
> SmartBridge Alerts:MotiveSB.exe Entry Point Not Found
> The procedure entry point GetProcessImageFileNameW could not be
> located in the dynamic link library PSAPI.DLL
> To work around this error:
> a.. Go to the installation location for SmartBridge
> (\ProgramFiles\Verizon...\Smart...)
> b.. Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL
> c.. Restart the computer
> The program should find the new PSAPI.DLL in the \Windows\System32
> directory and function normally.