Outlook 2007 and Exchange
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From: Kathleen Orland on 18 Jan 2010 13:17 The NDR error message you posted is unknown. Is that the complete and entire NDR? "Amiro2k" <Amiro2k(a)discussions.microsoft.com> wrote in message news:9A522709-C5E0-4E0E-AE7B-B22F64AAED3E(a)microsoft.com... > No > -- > > Thanks in advance. > > Steve Amirault > > > "Kathleen Orland" wrote: > > > Is he working offline? > > > > "Amiro2k" <Amiro2k(a)discussions.microsoft.com> wrote in message > > news:A3C761F1-ECF7-4122-852F-55A42DBD08BA(a)microsoft.com... > > > I think he did upgrade since it kept users settings and he never asked me > > for > > > email settings. The error message is short and simple. > > > > > > 550.5.1.1.1 > > > > > > user unknown and the email adress. I experienced that kind of problem a > > year > > > or two ago with Outlook XP version on another client and we had to go back > > > with Office 2000. Like I said, the client can see Exchange server and user > > > account but won't be able to send mail to > > > > > > Thanks for your support. > > > -- > > > > > > Thanks in advance. > > > > > > Steve Amirault > > > > > > > > > "Kathleen Orland" wrote: > > > > > > > Exchange 2000 should support Outlook 2007 though certainly you want to > > make > > > > sure you have an upgrade to a newer version of Exchange soon since it's > > been > > > > end of lifed and extended support runs out next January 11. > > > > > > > > http://www.microsoft.com/exchange/2007/support/lifecycle/2000.mspx > > > > > > > > As for Outlook 2007, what is the complete NDR error message? Have you > > > > enabled message tracking? Is anything showing up in the event viewer? > > Did > > > > the user upgrade or do a new install? > > > > > > > > > > > > > > > > "Amiro2k" <Amiro2k(a)discussions.microsoft.com> wrote in message > > > > news:CED8764C-9088-4A50-96F9-F908B566EE15(a)microsoft.com... > > > > > Hi, > > > > > > > > > > I have a user who got the good idea tu upgrade Outlook 2000 tp 2007 > > > > version. > > > > > We do run an Exchange 2000 server here with 2000 Outlook clients. So > > now, > > > > > from the Outlook 2007 version, we can't send email on the local domain > > > > > anymore. We end up with the 550 error user unknown. I can delete and > > creat > > > > > the account and the Outlook will detect the user name and the exchange > > > > server > > > > > name as well but it just can't send it out. There is a smtp account > > > > > configured on the same PC and it works fine. So why is sending to > > exchange > > > > > won't work?, > > > > > > > > > > Thanks in adance. > > > > > > > > > > Steve > > > > > -- > > > > > > > > > > Thanks in advance. > > > > > > > > > > Steve Amirault > > > > > > > > > > > > . > > > > > > > > > > . > >
From: Amiro2k on 18 Jan 2010 14:17 Yes it's the only message. I got it as soon as the message is sent. -- Thanks in advance. Steve Amirault "Kathleen Orland" wrote: > The NDR error message you posted is unknown. Is that the complete and entire > NDR? > > "Amiro2k" <Amiro2k(a)discussions.microsoft.com> wrote in message > news:9A522709-C5E0-4E0E-AE7B-B22F64AAED3E(a)microsoft.com... > > No > > -- > > > > Thanks in advance. > > > > Steve Amirault > > > > > > "Kathleen Orland" wrote: > > > > > Is he working offline? > > > > > > "Amiro2k" <Amiro2k(a)discussions.microsoft.com> wrote in message > > > news:A3C761F1-ECF7-4122-852F-55A42DBD08BA(a)microsoft.com... > > > > I think he did upgrade since it kept users settings and he never asked > me > > > for > > > > email settings. The error message is short and simple. > > > > > > > > 550.5.1.1.1 > > > > > > > > user unknown and the email adress. I experienced that kind of problem > a > > > year > > > > or two ago with Outlook XP version on another client and we had to go > back > > > > with Office 2000. Like I said, the client can see Exchange server and > user > > > > account but won't be able to send mail to > > > > > > > > Thanks for your support. > > > > -- > > > > > > > > Thanks in advance. > > > > > > > > Steve Amirault > > > > > > > > > > > > "Kathleen Orland" wrote: > > > > > > > > > Exchange 2000 should support Outlook 2007 though certainly you want > to > > > make > > > > > sure you have an upgrade to a newer version of Exchange soon since > it's > > > been > > > > > end of lifed and extended support runs out next January 11. > > > > > > > > > > http://www.microsoft.com/exchange/2007/support/lifecycle/2000.mspx > > > > > > > > > > As for Outlook 2007, what is the complete NDR error message? Have > you > > > > > enabled message tracking? Is anything showing up in the event > viewer? > > > Did > > > > > the user upgrade or do a new install? > > > > > > > > > > > > > > > > > > > > "Amiro2k" <Amiro2k(a)discussions.microsoft.com> wrote in message > > > > > news:CED8764C-9088-4A50-96F9-F908B566EE15(a)microsoft.com... > > > > > > Hi, > > > > > > > > > > > > I have a user who got the good idea tu upgrade Outlook 2000 tp > 2007 > > > > > version. > > > > > > We do run an Exchange 2000 server here with 2000 Outlook clients. > So > > > now, > > > > > > from the Outlook 2007 version, we can't send email on the local > domain > > > > > > anymore. We end up with the 550 error user unknown. I can delete > and > > > creat > > > > > > the account and the Outlook will detect the user name and the > exchange > > > > > server > > > > > > name as well but it just can't send it out. There is a smtp > account > > > > > > configured on the same PC and it works fine. So why is sending to > > > exchange > > > > > > won't work?, > > > > > > > > > > > > Thanks in adance. > > > > > > > > > > > > Steve > > > > > > -- > > > > > > > > > > > > Thanks in advance. > > > > > > > > > > > > Steve Amirault > > > > > > > > > > > > > > > . > > > > > > > > > > > > > > . > > > > > > . >
From: Kathleen Orland on 18 Jan 2010 14:27 But those error numbers are the entire error message? Most error messages contain more information. "Amiro2k" <Amiro2k(a)discussions.microsoft.com> wrote in message news:ED1D9884-74B0-4A15-8219-E3FD5C72C2C4(a)microsoft.com... > Yes it's the only message. I got it as soon as the message is sent. > -- > > Thanks in advance. > > Steve Amirault > > > "Kathleen Orland" wrote: > > > The NDR error message you posted is unknown. Is that the complete and entire > > NDR? > > > > "Amiro2k" <Amiro2k(a)discussions.microsoft.com> wrote in message > > news:9A522709-C5E0-4E0E-AE7B-B22F64AAED3E(a)microsoft.com... > > > No > > > -- > > > > > > Thanks in advance. > > > > > > Steve Amirault > > > > > > > > > "Kathleen Orland" wrote: > > > > > > > Is he working offline? > > > > > > > > "Amiro2k" <Amiro2k(a)discussions.microsoft.com> wrote in message > > > > news:A3C761F1-ECF7-4122-852F-55A42DBD08BA(a)microsoft.com... > > > > > I think he did upgrade since it kept users settings and he never asked > > me > > > > for > > > > > email settings. The error message is short and simple. > > > > > > > > > > 550.5.1.1.1 > > > > > > > > > > user unknown and the email adress. I experienced that kind of problem > > a > > > > year > > > > > or two ago with Outlook XP version on another client and we had to go > > back > > > > > with Office 2000. Like I said, the client can see Exchange server and > > user > > > > > account but won't be able to send mail to > > > > > > > > > > Thanks for your support. > > > > > -- > > > > > > > > > > Thanks in advance. > > > > > > > > > > Steve Amirault > > > > > > > > > > > > > > > "Kathleen Orland" wrote: > > > > > > > > > > > Exchange 2000 should support Outlook 2007 though certainly you want > > to > > > > make > > > > > > sure you have an upgrade to a newer version of Exchange soon since > > it's > > > > been > > > > > > end of lifed and extended support runs out next January 11. > > > > > > > > > > > > http://www.microsoft.com/exchange/2007/support/lifecycle/2000.mspx > > > > > > > > > > > > As for Outlook 2007, what is the complete NDR error message? Have > > you > > > > > > enabled message tracking? Is anything showing up in the event > > viewer? > > > > Did > > > > > > the user upgrade or do a new install? > > > > > > > > > > > > > > > > > > > > > > > > "Amiro2k" <Amiro2k(a)discussions.microsoft.com> wrote in message > > > > > > news:CED8764C-9088-4A50-96F9-F908B566EE15(a)microsoft.com... > > > > > > > Hi, > > > > > > > > > > > > > > I have a user who got the good idea tu upgrade Outlook 2000 tp > > 2007 > > > > > > version. > > > > > > > We do run an Exchange 2000 server here with 2000 Outlook clients. > > So > > > > now, > > > > > > > from the Outlook 2007 version, we can't send email on the local > > domain > > > > > > > anymore. We end up with the 550 error user unknown. I can delete > > and > > > > creat > > > > > > > the account and the Outlook will detect the user name and the > > exchange > > > > > > server > > > > > > > name as well but it just can't send it out. There is a smtp > > account > > > > > > > configured on the same PC and it works fine. So why is sending to > > > > exchange > > > > > > > won't work?, > > > > > > > > > > > > > > Thanks in adance. > > > > > > > > > > > > > > Steve > > > > > > > -- > > > > > > > > > > > > > > Thanks in advance. > > > > > > > > > > > > > > Steve Amirault > > > > > > > > > > > > > > > > > > . > > > > > > > > > > > > > > > > > > . > > > > > > > > > > . > >
From: Diane Poremsky [MVP] on 18 Jan 2010 14:45 Have him make a new profile - no need to delete the existing profile, just make a new one with a new profile name. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: mailto:dailytips-subscribe-request(a)lists.outlooktips.net EMO - a weekly newsletter about Outlook and Exchange: mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM Poll: What version of Exchange server do you use? http://forums.slipstick.com/showthread.php?t=33803 "Amiro2k" <Amiro2k(a)discussions.microsoft.com> wrote in message news:A3C761F1-ECF7-4122-852F-55A42DBD08BA(a)microsoft.com... > I think he did upgrade since it kept users settings and he never asked me > for > email settings. The error message is short and simple. > > 550.5.1.1.1 > > user unknown and the email adress. I experienced that kind of problem a > year > or two ago with Outlook XP version on another client and we had to go back > with Office 2000. Like I said, the client can see Exchange server and user > account but won't be able to send mail to > > Thanks for your support. > -- > > Thanks in advance. > > Steve Amirault > > > "Kathleen Orland" wrote: > >> Exchange 2000 should support Outlook 2007 though certainly you want to >> make >> sure you have an upgrade to a newer version of Exchange soon since it's >> been >> end of lifed and extended support runs out next January 11. >> >> http://www.microsoft.com/exchange/2007/support/lifecycle/2000.mspx >> >> As for Outlook 2007, what is the complete NDR error message? Have you >> enabled message tracking? Is anything showing up in the event viewer? Did >> the user upgrade or do a new install? >> >> >> >> "Amiro2k" <Amiro2k(a)discussions.microsoft.com> wrote in message >> news:CED8764C-9088-4A50-96F9-F908B566EE15(a)microsoft.com... >> > Hi, >> > >> > I have a user who got the good idea tu upgrade Outlook 2000 tp 2007 >> version. >> > We do run an Exchange 2000 server here with 2000 Outlook clients. So >> > now, >> > from the Outlook 2007 version, we can't send email on the local domain >> > anymore. We end up with the 550 error user unknown. I can delete and >> > creat >> > the account and the Outlook will detect the user name and the exchange >> server >> > name as well but it just can't send it out. There is a smtp account >> > configured on the same PC and it works fine. So why is sending to >> > exchange >> > won't work?, >> > >> > Thanks in adance. >> > >> > Steve >> > -- >> > >> > Thanks in advance. >> > >> > Steve Amirault >> >> >> . >>
From: Amiro2k on 18 Jan 2010 15:23 Here is the message though it's in French: Certains des destinataires ou tous les destinataires n'ont pas reçu votre message. Objet : Date : 2010-01-18 10:03 Impossible de contacter le(s) destinataire(s) suivant(s) : Steve Amirault le 2010-01-18 10:03 550 5.1.1 <amiraults(a)jolevesque.ca>... User unknown Basically it says "Unable to reach or contact the adressee" Thanks -- Thanks in advance. Steve Amirault "Kathleen Orland" wrote: > But those error numbers are the entire error message? Most error messages > contain more information. > > "Amiro2k" <Amiro2k(a)discussions.microsoft.com> wrote in message > news:ED1D9884-74B0-4A15-8219-E3FD5C72C2C4(a)microsoft.com... > > Yes it's the only message. I got it as soon as the message is sent. > > -- > > > > Thanks in advance. > > > > Steve Amirault > > > > > > "Kathleen Orland" wrote: > > > > > The NDR error message you posted is unknown. Is that the complete and > entire > > > NDR? > > > > > > "Amiro2k" <Amiro2k(a)discussions.microsoft.com> wrote in message > > > news:9A522709-C5E0-4E0E-AE7B-B22F64AAED3E(a)microsoft.com... > > > > No > > > > -- > > > > > > > > Thanks in advance. > > > > > > > > Steve Amirault > > > > > > > > > > > > "Kathleen Orland" wrote: > > > > > > > > > Is he working offline? > > > > > > > > > > "Amiro2k" <Amiro2k(a)discussions.microsoft.com> wrote in message > > > > > news:A3C761F1-ECF7-4122-852F-55A42DBD08BA(a)microsoft.com... > > > > > > I think he did upgrade since it kept users settings and he never > asked > > > me > > > > > for > > > > > > email settings. The error message is short and simple. > > > > > > > > > > > > 550.5.1.1.1 > > > > > > > > > > > > user unknown and the email adress. I experienced that kind of > problem > > > a > > > > > year > > > > > > or two ago with Outlook XP version on another client and we had to > go > > > back > > > > > > with Office 2000. Like I said, the client can see Exchange server > and > > > user > > > > > > account but won't be able to send mail to > > > > > > > > > > > > Thanks for your support. > > > > > > -- > > > > > > > > > > > > Thanks in advance. > > > > > > > > > > > > Steve Amirault > > > > > > > > > > > > > > > > > > "Kathleen Orland" wrote: > > > > > > > > > > > > > Exchange 2000 should support Outlook 2007 though certainly you > want > > > to > > > > > make > > > > > > > sure you have an upgrade to a newer version of Exchange soon > since > > > it's > > > > > been > > > > > > > end of lifed and extended support runs out next January 11. > > > > > > > > > > > > > > > http://www.microsoft.com/exchange/2007/support/lifecycle/2000.mspx > > > > > > > > > > > > > > As for Outlook 2007, what is the complete NDR error message? > Have > > > you > > > > > > > enabled message tracking? Is anything showing up in the event > > > viewer? > > > > > Did > > > > > > > the user upgrade or do a new install? > > > > > > > > > > > > > > > > > > > > > > > > > > > > "Amiro2k" <Amiro2k(a)discussions.microsoft.com> wrote in message > > > > > > > news:CED8764C-9088-4A50-96F9-F908B566EE15(a)microsoft.com... > > > > > > > > Hi, > > > > > > > > > > > > > > > > I have a user who got the good idea tu upgrade Outlook 2000 tp > > > 2007 > > > > > > > version. > > > > > > > > We do run an Exchange 2000 server here with 2000 Outlook > clients. > > > So > > > > > now, > > > > > > > > from the Outlook 2007 version, we can't send email on the > local > > > domain > > > > > > > > anymore. We end up with the 550 error user unknown. I can > delete > > > and > > > > > creat > > > > > > > > the account and the Outlook will detect the user name and the > > > exchange > > > > > > > server > > > > > > > > name as well but it just can't send it out. There is a smtp > > > account > > > > > > > > configured on the same PC and it works fine. So why is sending > to > > > > > exchange > > > > > > > > won't work?, > > > > > > > > > > > > > > > > Thanks in adance. > > > > > > > > > > > > > > > > Steve > > > > > > > > -- > > > > > > > > > > > > > > > > Thanks in advance. > > > > > > > > > > > > > > > > Steve Amirault > > > > > > > > > > > > > > > > > > > > > . > > > > > > > > > > > > > > > > > > > > > > . > > > > > > > > > > > > > > . > > > > > > . >
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