Pacific Battery
in [Dell]
|
Prev: comments please
Next: Customer Number
From: Boris on 4 May 2010 16:44 "Wayne Brownlee" <wbrownlee(a)pldi.net> wrote in news:KcmdnUtdJ7stw33WnZ2dnUVZ_uSdnZ2d(a)posted.pioneerinternet2: > My son ordered a new battery for his Inspiron laptop last month. I > checked here and all liked them. He got his credit card statement > today and they had charged him for 2 different orders. He needed his > customer number. He had thrown it away already. Thus they could not > do anything. I just wanted to warn other Dell laptop owners. > > Get someone else on the phone at PBattery. They will be able to straighten this out. If your son didn't receive two batteries, ask PBattery to provide a shipper for the second battery. PBattery must have sent your son an order confirmation email for at least one order (maybe two?). Could he still have that in his deleted mail box? One time I was charged (can't remember by who) twice for the same item, and the vendor had no problem reversing one charge when they saw that the second charge was made less than a minute after the first charge.
From: RnR on 4 May 2010 16:50 On Tue, 4 May 2010 12:51:46 -0500, "Wayne Brownlee" <wbrownlee(a)pldi.net> wrote: >My son ordered a new battery for his Inspiron laptop last month. I checked >here and all liked them. He got his credit card statement today and they >had charged him for 2 different orders. He needed his customer number. He >had thrown it away already. Thus they could not do anything. I just wanted >to warn other Dell laptop owners. > I appreciate you trying to warn us but suppose you had the customer number, could they do something then? If yes, then this warning is not to lose the customer number, correct otherwise you're screwed?
From: Christopher Muto on 4 May 2010 22:57 Wayne Brownlee wrote: > My son ordered a new battery for his Inspiron laptop last month. I checked > here and all liked them. He got his credit card statement today and they > had charged him for 2 different orders. He needed his customer number. He > had thrown it away already. Thus they could not do anything. I just wanted > to warn other Dell laptop owners. > i have no opinion of pacific battery but it is hard to believe that anyone could forget their order number, the email address used to purchase the item, and the credit card company used to pay for and item (particularly when they are looking at the bill that shows unexpected charges). call the credit card company and dispute the charge. that will get a vendor's attention if your call to them could not.
From: Mark Opolo on 5 May 2010 00:55 "Wayne Brownlee" <wbrownlee(a)pldi.net> wrote in message news:KcmdnUtdJ7stw33WnZ2dnUVZ_uSdnZ2d(a)posted.pioneerinternet2... > My son ordered a new battery for his Inspiron laptop last month. I > checked here and all liked them. He got his credit card statement today > and they had charged him for 2 different orders. He needed his customer > number. He had thrown it away already. Thus they could not do anything. > I just wanted to warn other Dell laptop owners. > did he receive 2 batteries............
From: Wayne Brownlee on 5 May 2010 04:14
No "Mark Opolo" <Tim(a)btinternet.com> wrote in message news:oPidnapI4qOiZ33WnZ2dnUVZ7v2dnZ2d(a)bt.com... > > "Wayne Brownlee" <wbrownlee(a)pldi.net> wrote in message > news:KcmdnUtdJ7stw33WnZ2dnUVZ_uSdnZ2d(a)posted.pioneerinternet2... >> My son ordered a new battery for his Inspiron laptop last month. I >> checked here and all liked them. He got his credit card statement today >> and they had charged him for 2 different orders. He needed his customer >> number. He had thrown it away already. Thus they could not do anything. >> I just wanted to warn other Dell laptop owners. >> > > did he receive 2 batteries............ > |