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From: Beverly Howard on 22 Aug 2009 16:22
>> precious OEM-Only drivers ONLY on machines with (the $400
extra) DIGITIZER displays- NOT TOUCH SCREEN <<

hmmm.... think you need to force an escalation... even if they don't
want to release the digitizer drivers (very strange) the touchscreen
also uses drivers which you don't appear to have.

In the mean time, open computer properties (rt-click my computer) and
post the complete and exact contents of "system" to pin down if it is a
driver or a tablet os issue.

Beverly Howard

From: Tmom on 1 Sep 2009 15:05
Have you had any success resolving this issue? I am having the same problem.
I work for a local fire department and we use the CF-18's and 19's on our
Medic units. We purchased reporting software that utilizes the handwriting
recognition but since we didn't purchase the "digitizer" machines just the
"touchscreen" ones, we will not be able to utilize this function. Contact
with techsupport has been very frustrating because basically they say we
should have purchased the "digitizer" version.



"Beverly Howard" wrote:

> >> precious OEM-Only drivers ONLY on machines with (the $400
> extra) DIGITIZER displays- NOT TOUCH SCREEN <<
>
> hmmm.... think you need to force an escalation... even if they don't
> want to release the digitizer drivers (very strange) the touchscreen
> also uses drivers which you don't appear to have.
>
> In the mean time, open computer properties (rt-click my computer) and
> post the complete and exact contents of "system" to pin down if it is a
> driver or a tablet os issue.
>
> Beverly Howard
>
>
From: Tmom on 1 Sep 2009 15:14
Any results from Panasonic on this subject? I'm having the same issue and
would like to know what my options are. According to Panasonic there are no
options.

"Sven" wrote:

> That closing comment is very typical for tech support. They are not
> generally kept in the loop for product news, upgrades, policies, etc. They
> pretty much are limited to having access to what is current. They are
> primarily there to support current customers, expected to be running current
> products.
>
> "WildLatin" <wildlatin(a)gmail.com> wrote in message
> news:1f47434d-80d1-4bdf-a5d7-55adf235d963(a)j19g2000vbp.googlegroups.com...
> On Aug 19, 8:26 pm, Beverly Howard <B...(a)NoSpamBevHoward.com> wrote:
>
> You: Most other manufacturers have published a policy for recently-
> purchased PCs and Win7. Isn't Panasonic going to follow?
>
> Jeff: Tech support have not gotten this information yet...but as soon
> as we do I am sure it will be made public.
>
From: WildLatin on 2 Sep 2009 07:40
On Sep 1, 3:05 pm, Tmom <T...(a)discussions.microsoft.com> wrote:
> Have you had any success resolving this issue? I am having the same problem.
> I work for a local fire department and we use the CF-18's and 19's on our
> Medic units. We purchased reporting software that utilizes the handwriting
> recognition but since we didn't purchase the "digitizer" machines just the
> "touchscreen" ones, we will not be able to utilize this function. Contact
> with techsupport has been very frustrating because basically they say we
> should have purchased the "digitizer" version.

Sorry that you made the same 'mistake' as I did !
But then again my vendor and Panasonic made the issue as clear as mud
by selling a 'tablet pc' that doesn't run tablet-pc software !!!

Shouldn't there be some room for a 'class-action' type suit for
misrepresentation? Lawyers?

Unfortunately, my energy to fight with my vendor and/or Panasonic is
limited with other things to do...

One path I am trying is to install the Win7 Release Client as a dual-
boot OS as I've heard that tablet capabilities are 'rolled-in'. I
haven't completed that yet but I may today. I hope that this will give
the capabilities we need.

Any Win7 upgrade experiences? How does Win7 'know' how to 'turn on'
tablet functions?

BTW, if you noticed in an earlier msg I have asked Panasonic about OS
upgrades to Win7 for recently-purchased units and they have been quiet
so far.

Anyone else heard anything on Win7 upgrades?

I will update my experiences to this group.

Will Latinette - Tech at Latrobe Specialty Steel
From: Tmom on 3 Sep 2009 12:58
I appreciate your updating me on your situation. Let me know how the upgrade
goes. I like you have other things to do that have made it hard for me to
continue my search for the solution to this issue.

Thanks and good luck!!!

"WildLatin" wrote:

> On Sep 1, 3:05 pm, Tmom <T...(a)discussions.microsoft.com> wrote:
> > Have you had any success resolving this issue? I am having the same problem.
> > I work for a local fire department and we use the CF-18's and 19's on our
> > Medic units. We purchased reporting software that utilizes the handwriting
> > recognition but since we didn't purchase the "digitizer" machines just the
> > "touchscreen" ones, we will not be able to utilize this function. Contact
> > with techsupport has been very frustrating because basically they say we
> > should have purchased the "digitizer" version.
>
> Sorry that you made the same 'mistake' as I did !
> But then again my vendor and Panasonic made the issue as clear as mud
> by selling a 'tablet pc' that doesn't run tablet-pc software !!!
>
> Shouldn't there be some room for a 'class-action' type suit for
> misrepresentation? Lawyers?
>
> Unfortunately, my energy to fight with my vendor and/or Panasonic is
> limited with other things to do...
>
> One path I am trying is to install the Win7 Release Client as a dual-
> boot OS as I've heard that tablet capabilities are 'rolled-in'. I
> haven't completed that yet but I may today. I hope that this will give
> the capabilities we need.
>
> Any Win7 upgrade experiences? How does Win7 'know' how to 'turn on'
> tablet functions?
>
> BTW, if you noticed in an earlier msg I have asked Panasonic about OS
> upgrades to Win7 for recently-purchased units and they have been quiet
> so far.
>
> Anyone else heard anything on Win7 upgrades?
>
> I will update my experiences to this group.
>
> Will Latinette - Tech at Latrobe Specialty Steel
>
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