From: Andrew Lavinsky on
Let me chime in here for a second.

This might be a bit of a stretch, but MS Project will crash on some HP laptops
with biometric software enabled (the fingerprint thing). I've only seen
it happen on laptops in Europe, specifically in France and Italy, which makes
me think it's tied to a language pack issue. The issue will happen almost
whenever a drop down field is clicked.

I didn't scan the entire thread, but are you using HP laptops with biometric
software? If so, disable the biometric software in the Control Panel > Remove
Programs.


- Andrew Lavinsky
Blog: http://blogs.catapultsystems.com/epm

> Ouch...
>
> I installed SP2, but it didn't help!!
>
> What comes next? Is there any available patch which is not included in
> SP2 and could help?
>
> Thnx guys.
>
> Milan
>
> "Milan Bortel" wrote:
>
>> Hi Mike,
>>
>> it's like this - we have 12 computers in class and the bug occurs on
>> every pc, no matter what project file you have opened. Even in new
>> created ones.
>>
>> So I guess it's the Project fault.
>>
>> We'll try to install SP2 and see if it helps.
>>
>> I'll let you know.
>>
>> -- Milan Bortel
>>
>> MCAS, MCTS
>> GOPAS Computer Training Center
>> Brno, Czech Republic
>> "Mike Glen" wrote:
>>
>>> Hi Milan,
>>>
>>> When you say it works on another PC, is that with the same project?
>>>
>>> We need to discover whether your project is at fault, whether it is
>>> Project at fault, or whether it's your PC. Does the symptom occur
>>> with other projects on this PC? Does it occur with this project on
>>> other PCs? Does it occur with other projects on other PCs?
>>>
>>> FAQs, companion products and other useful Project information can be
>>> seen at this web address: <http://www.mvps.org/project/>
>>>
>>> Hope this helps - please let us know how you get on :-))
>>>
>>> Mike Glen
>>> MS Project MVP
>>> "Milan Bortel" <MilanBortel(a)discussions.microsoft.com> wrote in
>>> message news:44DA4529-7893-40E8-AD84-9136737E9445(a)microsoft.com...
>>>
>>>> I tried to type N/A instead of keeping it blank but that doesn't
>>>> work
>>>>
>>> for me...
>>>
>>>> (on other pc it works perfectly...)
>>>>
>>>> Milan
>>>>
>>>> "Projectability" wrote:
>>>>
>>>>> Have you tried putting in N/A for the second available to period -
>>>>> if
>>>>>
>>> you
>>>
>>>>> leave it blank this may be causing the problem.
>>>>>
>>>>> --
>>>>> Dominic Moss
>>>>> Projectability - Helping People achieve more with Microsoft
>>>>> Project
>>>>>
>>>>> Check the Downloads section on our Website for useful documents on
>>>>> both Project Management and Microsoft Project
>>>>>
>>>>> www.projectability.co.uk
>>>>>
>>>>> Why not subscribe to our monthly newsletter for hints tips and
>>>>> views
>>>>>
>>> http://visitor.constantcontact.com/manage/optin/ea?v=001WVdpo956d6lH
>>> qIISFt fgVw%3D%3D
>>>
>>>>> "Milan Bortel" <MilanBortel(a)discussions.microsoft.com> wrote in
>>>>> message news:D7A986D3-A863-424B-ACC5-8E95261D45F5(a)microsoft.com...
>>>>>
>>>>>> Hi,
>>>>>>
>>>>>> I got really weird bug when trying to set resource availability
>>>>>>
>>> changing
>>>
>>>>>> by
>>>>>> date in MSP 2007.
>>>>>> Situation:
>>>>>> default - available from (N/A), available to (N/A), units (100%)
>>>>>> change -
>>>>>> 1) available from (N/A), available to (12/31/2009), units (100%)
>>>>>> 2) available from (1/1/2010), available to (keep this blank),
>>>>>> units
>>> (50%)
>>>
>>>>>> When I type in the 50% value it works correctly, but when I try
>>>>>> to
>>>>>>
>>> fill in
>>>
>>>>>> the value using the spinner instead - MSP crashes.
>>>>>>
>>>>>> Any ideas why?
>>>>>>
>>>>>> --
>>>>>> Milan Bortel
>>>>>> MCAS, MCTS
>>>>>> GOPAS Computer Training Center
>>>>>> Brno, Czech Republic
>>>>> .
>>>>>


From: JulieS on
I cannot reproduce here either using Project 2007 SP-2 installed to
XP SP-3. There have been a number of hotfixes that were released
since SP-2. In a quick scan I didn't see anything specific to this
issue, but you may want to take a look yourself. To the best of my
recollection, I do not have any of the hotfixes post SP-2 installed.

I hope this helps. Let us know how you get along.

Julie
Project MVP

Visit http://project.mvps.org/ for the FAQs and additional
information about Microsoft Project


"Milan Bortel" <MilanBortel(a)discussions.microsoft.com> wrote in
message news:C0C531D1-8401-46E2-9431-162CF31A3D19(a)microsoft.com...
> Ouch...
>
> I installed SP2, but it didn't help!!
>
> What comes next? Is there any available patch which is not
> included in SP2
> and could help?
>
> Thnx guys.
>
> Milan
>
>
> "Milan Bortel" wrote:
>
>> Hi Mike,
>>
>> it's like this - we have 12 computers in class and the bug occurs
>> on every
>> pc, no matter what project file you have opened. Even in new
>> created ones.
>>
>> So I guess it's the Project fault.
>>
>> We'll try to install SP2 and see if it helps.
>>
>> I'll let you know.
>>
>> --
>> Milan Bortel
>>
>> MCAS, MCTS
>> GOPAS Computer Training Center
>> Brno, Czech Republic
>>
>>
>> "Mike Glen" wrote:
>>
>> > Hi Milan,
>> >
>> > When you say it works on another PC, is that with the same
>> > project?
>> >
>> > We need to discover whether your project is at fault, whether
>> > it is
>> > Project at fault, or whether it's your PC. Does the symptom
>> > occur with
>> > other projects on this PC? Does it occur with this project on
>> > other PCs?
>> > Does it occur with other projects on other PCs?
>> >
>> > FAQs, companion products and other useful Project information
>> > can be seen
>> > at this web address: <http://www.mvps.org/project/>
>> >
>> > Hope this helps - please let us know how you get on :-))
>> >
>> > Mike Glen
>> > MS Project MVP
>> >
>> >
>> >
>> > "Milan Bortel" <MilanBortel(a)discussions.microsoft.com> wrote in
>> > message
>> > news:44DA4529-7893-40E8-AD84-9136737E9445(a)microsoft.com...
>> > > I tried to type N/A instead of keeping it blank but that
>> > > doesn't work
>> > for me...
>> > >
>> > > (on other pc it works perfectly...)
>> > >
>> > > Milan
>> > >
>> > > "Projectability" wrote:
>> > >
>> > >> Have you tried putting in N/A for the second available to
>> > >> period - if
>> > you
>> > >> leave it blank this may be causing the problem.
>> > >>
>> > >> --
>> > >> Dominic Moss
>> > >>
>> > >> Projectability - Helping People achieve more with Microsoft
>> > >> Project
>> > >>
>> > >> Check the Downloads section on our Website for useful
>> > >> documents on both
>> > >> Project Management and Microsoft Project
>> > >>
>> > >> www.projectability.co.uk
>> > >>
>> > >> Why not subscribe to our monthly newsletter for hints tips
>> > >> and views
>> > >>
>> > >>
>> > http://visitor.constantcontact.com/manage/optin/ea?v=001WVdpo956d6lHqIISFt
>> > fgVw%3D%3D
>> > >>
>> > >>
>> > >>
>> > >>
>> > >>
>> > >> "Milan Bortel" <MilanBortel(a)discussions.microsoft.com> wrote
>> > >> in message
>> > >> news:D7A986D3-A863-424B-ACC5-8E95261D45F5(a)microsoft.com...
>> > >> > Hi,
>> > >> >
>> > >> > I got really weird bug when trying to set resource
>> > >> > availability
>> > changing
>> > >> > by
>> > >> > date in MSP 2007.
>> > >> >
>> > >> > Situation:
>> > >> > default - available from (N/A), available to (N/A), units
>> > >> > (100%)
>> > >> >
>> > >> > change -
>> > >> > 1) available from (N/A), available to (12/31/2009), units
>> > >> > (100%)
>> > >> > 2) available from (1/1/2010), available to (keep this
>> > >> > blank), units
>> > (50%)
>> > >> >
>> > >> > When I type in the 50% value it works correctly, but when
>> > >> > I try to
>> > fill in
>> > >> > the value using the spinner instead - MSP crashes.
>> > >> >
>> > >> > Any ideas why?
>> > >> >
>> > >> > --
>> > >> > Milan Bortel
>> > >> >
>> > >> > MCAS, MCTS
>> > >> > GOPAS Computer Training Center
>> > >> > Brno, Czech Republic
>> > >>
>> > >>
>> > >> .
>> > >>
>> >


From: Rob Schneider on
Milan,

As said before, my hunch it's something with Windows. I like Andrew's
suggestion. Something is interfering with Windows.

--rms

www.rmschneider.com





Milan Bortel wrote:
> Ouch...
>
> I installed SP2, but it didn't help!!
>
> What comes next? Is there any available patch which is not included in SP2
> and could help?
>
> Thnx guys.
>
> Milan
>
>
> "Milan Bortel" wrote:
>
>> Hi Mike,
>>
>> it's like this - we have 12 computers in class and the bug occurs on every
>> pc, no matter what project file you have opened. Even in new created ones.
>>
>> So I guess it's the Project fault.
>>
>> We'll try to install SP2 and see if it helps.
>>
>> I'll let you know.
>>
>> --
>> Milan Bortel
>>
>> MCAS, MCTS
>> GOPAS Computer Training Center
>> Brno, Czech Republic
>>
>>
>> "Mike Glen" wrote:
>>
>>> Hi Milan,
>>>
>>> When you say it works on another PC, is that with the same project?
>>>
>>> We need to discover whether your project is at fault, whether it is
>>> Project at fault, or whether it's your PC. Does the symptom occur with
>>> other projects on this PC? Does it occur with this project on other PCs?
>>> Does it occur with other projects on other PCs?
>>>
>>> FAQs, companion products and other useful Project information can be seen
>>> at this web address: <http://www.mvps.org/project/>
>>>
>>> Hope this helps - please let us know how you get on :-))
>>>
>>> Mike Glen
>>> MS Project MVP
>>>
>>>
>>>
>>> "Milan Bortel" <MilanBortel(a)discussions.microsoft.com> wrote in message
>>> news:44DA4529-7893-40E8-AD84-9136737E9445(a)microsoft.com...
>>>> I tried to type N/A instead of keeping it blank but that doesn't work
>>> for me...
>>>> (on other pc it works perfectly...)
>>>>
>>>> Milan
>>>>
>>>> "Projectability" wrote:
>>>>
>>>>> Have you tried putting in N/A for the second available to period - if
>>> you
>>>>> leave it blank this may be causing the problem.
>>>>>
>>>>> --
>>>>> Dominic Moss
>>>>>
>>>>> Projectability - Helping People achieve more with Microsoft Project
>>>>>
>>>>> Check the Downloads section on our Website for useful documents on both
>>>>> Project Management and Microsoft Project
>>>>>
>>>>> www.projectability.co.uk
>>>>>
>>>>> Why not subscribe to our monthly newsletter for hints tips and views
>>>>>
>>>>>
>>> http://visitor.constantcontact.com/manage/optin/ea?v=001WVdpo956d6lHqIISFt
>>> fgVw%3D%3D
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> "Milan Bortel" <MilanBortel(a)discussions.microsoft.com> wrote in message
>>>>> news:D7A986D3-A863-424B-ACC5-8E95261D45F5(a)microsoft.com...
>>>>>> Hi,
>>>>>>
>>>>>> I got really weird bug when trying to set resource availability
>>> changing
>>>>>> by
>>>>>> date in MSP 2007.
>>>>>>
>>>>>> Situation:
>>>>>> default - available from (N/A), available to (N/A), units (100%)
>>>>>>
>>>>>> change -
>>>>>> 1) available from (N/A), available to (12/31/2009), units (100%)
>>>>>> 2) available from (1/1/2010), available to (keep this blank), units
>>> (50%)
>>>>>> When I type in the 50% value it works correctly, but when I try to
>>> fill in
>>>>>> the value using the spinner instead - MSP crashes.
>>>>>>
>>>>>> Any ideas why?
>>>>>>
>>>>>> --
>>>>>> Milan Bortel
>>>>>>
>>>>>> MCAS, MCTS
>>>>>> GOPAS Computer Training Center
>>>>>> Brno, Czech Republic
>>>>>
>>>>> .
>>>>>
From: Rob Schneider on
Milan,

Since it work at home without SP1, it indicates that the problem is not
related to Project service packs.

Have you tried doing a system restore on the XP machines? The control
at fault is probably delivered by the operating system, not Project. Or,
put a fresh copy of XP from backup onto a test machine and try it.

--rms

www.rmschneider.com





Milan Bortel wrote:
> Well, Mike...
>
> For sure, I can live with it. It's just that on my home PC it works
> correctly (even without SP1 installed on my MSP2007). And when I try the same
> thing on pc in our training center, it crashes... And during the MSP training
> I need to say to clients:"please, don't use the spinner, just type the value
> otherwise it crashes"... Would be nice to get rid of it...
>
> We have XP SP2 and MSP2007 SP1 (SP2 didn't change a thing). We're going to
> have Win7 soon.
>
> Anyway, thanx for help.
>
From: Milan Bortel on
Hi Andrew,

we are using standard desktop PCs...

Anyway, thnx for post... :)


--
Milan Bortel

MCAS, MCTS
GOPAS Computer Training Center
Brno, Czech Republic


"Andrew Lavinsky" wrote:

> Let me chime in here for a second.
>
> This might be a bit of a stretch, but MS Project will crash on some HP laptops
> with biometric software enabled (the fingerprint thing). I've only seen
> it happen on laptops in Europe, specifically in France and Italy, which makes
> me think it's tied to a language pack issue. The issue will happen almost
> whenever a drop down field is clicked.
>
> I didn't scan the entire thread, but are you using HP laptops with biometric
> software? If so, disable the biometric software in the Control Panel > Remove
> Programs.
>
>
> - Andrew Lavinsky
> Blog: http://blogs.catapultsystems.com/epm
>
> > Ouch...
> >
> > I installed SP2, but it didn't help!!
> >
> > What comes next? Is there any available patch which is not included in
> > SP2 and could help?
> >
> > Thnx guys.
> >
> > Milan
> >
> > "Milan Bortel" wrote:
> >
> >> Hi Mike,
> >>
> >> it's like this - we have 12 computers in class and the bug occurs on
> >> every pc, no matter what project file you have opened. Even in new
> >> created ones.
> >>
> >> So I guess it's the Project fault.
> >>
> >> We'll try to install SP2 and see if it helps.
> >>
> >> I'll let you know.
> >>
> >> -- Milan Bortel
> >>
> >> MCAS, MCTS
> >> GOPAS Computer Training Center
> >> Brno, Czech Republic
> >> "Mike Glen" wrote:
> >>
> >>> Hi Milan,
> >>>
> >>> When you say it works on another PC, is that with the same project?
> >>>
> >>> We need to discover whether your project is at fault, whether it is
> >>> Project at fault, or whether it's your PC. Does the symptom occur
> >>> with other projects on this PC? Does it occur with this project on
> >>> other PCs? Does it occur with other projects on other PCs?
> >>>
> >>> FAQs, companion products and other useful Project information can be
> >>> seen at this web address: <http://www.mvps.org/project/>
> >>>
> >>> Hope this helps - please let us know how you get on :-))
> >>>
> >>> Mike Glen
> >>> MS Project MVP
> >>> "Milan Bortel" <MilanBortel(a)discussions.microsoft.com> wrote in
> >>> message news:44DA4529-7893-40E8-AD84-9136737E9445(a)microsoft.com...
> >>>
> >>>> I tried to type N/A instead of keeping it blank but that doesn't
> >>>> work
> >>>>
> >>> for me...
> >>>
> >>>> (on other pc it works perfectly...)
> >>>>
> >>>> Milan
> >>>>
> >>>> "Projectability" wrote:
> >>>>
> >>>>> Have you tried putting in N/A for the second available to period -
> >>>>> if
> >>>>>
> >>> you
> >>>
> >>>>> leave it blank this may be causing the problem.
> >>>>>
> >>>>> --
> >>>>> Dominic Moss
> >>>>> Projectability - Helping People achieve more with Microsoft
> >>>>> Project
> >>>>>
> >>>>> Check the Downloads section on our Website for useful documents on
> >>>>> both Project Management and Microsoft Project
> >>>>>
> >>>>> www.projectability.co.uk
> >>>>>
> >>>>> Why not subscribe to our monthly newsletter for hints tips and
> >>>>> views
> >>>>>
> >>> http://visitor.constantcontact.com/manage/optin/ea?v=001WVdpo956d6lH
> >>> qIISFt fgVw%3D%3D
> >>>
> >>>>> "Milan Bortel" <MilanBortel(a)discussions.microsoft.com> wrote in
> >>>>> message news:D7A986D3-A863-424B-ACC5-8E95261D45F5(a)microsoft.com...
> >>>>>
> >>>>>> Hi,
> >>>>>>
> >>>>>> I got really weird bug when trying to set resource availability
> >>>>>>
> >>> changing
> >>>
> >>>>>> by
> >>>>>> date in MSP 2007.
> >>>>>> Situation:
> >>>>>> default - available from (N/A), available to (N/A), units (100%)
> >>>>>> change -
> >>>>>> 1) available from (N/A), available to (12/31/2009), units (100%)
> >>>>>> 2) available from (1/1/2010), available to (keep this blank),
> >>>>>> units
> >>> (50%)
> >>>
> >>>>>> When I type in the 50% value it works correctly, but when I try
> >>>>>> to
> >>>>>>
> >>> fill in
> >>>
> >>>>>> the value using the spinner instead - MSP crashes.
> >>>>>>
> >>>>>> Any ideas why?
> >>>>>>
> >>>>>> --
> >>>>>> Milan Bortel
> >>>>>> MCAS, MCTS
> >>>>>> GOPAS Computer Training Center
> >>>>>> Brno, Czech Republic
> >>>>> .
> >>>>>
>
>
> .
>