Some controls can't be activated
in [Powerpoint]
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From: Lem on 7 May 2010 12:12 I have a Powerpoint presentation that I received from a 3rd party (*.ppt files). The presentation includes several animations that I *think* are Shockwave objects. When the file is first loaded, there is this popup error message: "Some controls on this presentation can't be activated. They might not be registered on this computer." When I click on the object to run the animation, PP merely advances to the next slide, instead of running the Shockwave (or Flash, or whatever else it might be) animation. This behavior happens with this particular presentation on at least the following systems: Windows XP sp3 running Powerpoint 2003 sp3; Vista sp2 running Powerpoint 2003 sp3; and Windows 7 running Powerpoint 2007. The Vista and Windows 7 also pop up a warning about security level, but I don't have those either of those computers at the moment, so I can't give the exact error. On the XP box, the Adobe test page shows that Shockwave 11.5.6r606 is properly installed. Likewise, Flash 10,0,45,2 is properly installed. How do I determine what controls PP is complaining about and go about "registering" them? Or is this something that the author of the presentation needs to do? In the latter case, what do I need to tell him to do? -- Lem
From: a1k1do via OfficeKB.com on 7 May 2010 12:33 This relates to an old version of Adobe Flash player on you computer. Although you may have upgraded your Adobe Flash player within your browser IE or Firefox etc, Powerpoint might continued to hold on to the old flash version. Although you might have upgraded your flash player within Internet Explorer, Powerpoint might not seem didn't seem to register it. Instead it was could still be using an older flash player and therefore you will continue get the message: Some controls on this presentation can't be activated. They might not be registered on this computer. You will need manually perform a flash uninstall and a fresh reinstall. Uninstalling Your Flash Player For additional details about uninstalling your flash player, I recommend you refer to this article: http://kb2.adobe.com/cps/141/tn_14157.html Next, you will need to launch Internet Explorer and go to the adobe website. http://get.adobe.com/flashplayer/ In some cases, you may want to manually download the installer for use offline. Consider going to this site and downloading the flash player installer for manual installations. http://get.adobe.com/flashplayer/otherversions/ Hope it helps Lem wrote: >I have a Powerpoint presentation that I received from a 3rd party (*.ppt >files). The presentation includes several animations that I *think* are >Shockwave objects. When the file is first loaded, there is this popup >error message: "Some controls on this presentation can't be activated. >They might not be registered on this computer." When I click on the >object to run the animation, PP merely advances to the next slide, >instead of running the Shockwave (or Flash, or whatever else it might >be) animation. > >This behavior happens with this particular presentation on at least the >following systems: Windows XP sp3 running Powerpoint 2003 sp3; Vista >sp2 running Powerpoint 2003 sp3; and Windows 7 running Powerpoint 2007. > The Vista and Windows 7 also pop up a warning about security level, >but I don't have those either of those computers at the moment, so I >can't give the exact error. > >On the XP box, the Adobe test page shows that Shockwave 11.5.6r606 is >properly installed. Likewise, Flash 10,0,45,2 is properly installed. > >How do I determine what controls PP is complaining about and go about >"registering" them? Or is this something that the author of the >presentation needs to do? In the latter case, what do I need to tell >him to do? > -- Message posted via OfficeKB.com http://www.officekb.com/Uwe/Forums.aspx/powerpoint/201005/1
From: Lem on 7 May 2010 13:44 Good thought, but NOT the solution. I downloaded and ran the Flash Player uninstaller from Adobe and then rebooted. I checked the folder where the the Flash Player files had been located (%windir%\system32\Macromed\Flash) and nothing was left. Moreover, Secunia PSI, which had picked up the presence of old versions of both Flash Player and Shockwave hanging around even though Firefox and IE reported the latest versions, no longer showed the old versions. I then downloaded and installed the latest Flash Player. I checked in both Firefox and IE and confirmed that the latest version was installed. I opened the ppt file and got the same error message. The symptoms I described earlier are still present. For good measure, I also uninstalled Shockwave Player. I made the same checks, and it indeed was completely gone. I downloaded and installed the latest Shockwave Player. The ppt error is still there. Any other suggestions? a1k1do via OfficeKB.com wrote: > This relates to an old version of Adobe Flash player on you computer. > Although you may have upgraded your Adobe Flash player within your browser IE > or Firefox etc, Powerpoint might continued to hold on to the old flash > version. Although you might have upgraded your flash player within Internet > Explorer, Powerpoint might not seem didn't seem to register it. Instead it > was could still be using an older flash player and therefore you will > continue get the message: Some controls on this presentation can't be > activated. They might not be registered on this computer. You will need > manually perform a flash uninstall and a fresh reinstall. > Uninstalling Your Flash Player > For additional details about uninstalling your flash player, I recommend you > refer to this article: > http://kb2.adobe.com/cps/141/tn_14157.html > Next, you will need to launch Internet Explorer and go to the adobe website. > http://get.adobe.com/flashplayer/ > In some cases, you may want to manually download the installer for use > offline. Consider going to this site and downloading the flash player > installer for manual installations. > http://get.adobe.com/flashplayer/otherversions/ > > Hope it helps > > > Lem wrote: >> I have a Powerpoint presentation that I received from a 3rd party (*.ppt >> files). The presentation includes several animations that I *think* are >> Shockwave objects. When the file is first loaded, there is this popup >> error message: "Some controls on this presentation can't be activated. >> They might not be registered on this computer." When I click on the >> object to run the animation, PP merely advances to the next slide, >> instead of running the Shockwave (or Flash, or whatever else it might >> be) animation. >> >> This behavior happens with this particular presentation on at least the >> following systems: Windows XP sp3 running Powerpoint 2003 sp3; Vista >> sp2 running Powerpoint 2003 sp3; and Windows 7 running Powerpoint 2007. >> The Vista and Windows 7 also pop up a warning about security level, >> but I don't have those either of those computers at the moment, so I >> can't give the exact error. >> >> On the XP box, the Adobe test page shows that Shockwave 11.5.6r606 is >> properly installed. Likewise, Flash 10,0,45,2 is properly installed. >> >> How do I determine what controls PP is complaining about and go about >> "registering" them? Or is this something that the author of the >> presentation needs to do? In the latter case, what do I need to tell >> him to do? >> > -- Lem Apollo 11 - 40 years ago: http://www.nasa.gov/mission_pages/apollo/40th/index.html
From: a1k1do via OfficeKB.com on 7 May 2010 14:36 OK..I'm stumped. for what its worth Shockwave would not be a single embedded file, it relies on other assets (xtras etc) that would need to be co-located with the ppt in question. My only other thought would be to run script to extract the embedded swf (flash) files if that's what they are. Good luck Lem wrote: >Good thought, but NOT the solution. > >I downloaded and ran the Flash Player uninstaller from Adobe and then >rebooted. I checked the folder where the the Flash Player files had been >located (%windir%\system32\Macromed\Flash) and nothing was left. >Moreover, Secunia PSI, which had picked up the presence of old versions >of both Flash Player and Shockwave hanging around even though Firefox >and IE reported the latest versions, no longer showed the old versions. > >I then downloaded and installed the latest Flash Player. I checked in >both Firefox and IE and confirmed that the latest version was installed. > >I opened the ppt file and got the same error message. The symptoms I >described earlier are still present. > >For good measure, I also uninstalled Shockwave Player. I made the same >checks, and it indeed was completely gone. I downloaded and installed >the latest Shockwave Player. The ppt error is still there. > >Any other suggestions? > >> This relates to an old version of Adobe Flash player on you computer. >> Although you may have upgraded your Adobe Flash player within your browser IE >[quoted text clipped - 41 lines] >>> presentation needs to do? In the latter case, what do I need to tell >>> him to do? > -- Message posted via http://www.officekb.com
From: Steve Rindsberg on 7 May 2010 14:54
I might be mistaken but I think aikido (substitute 1's for i's at will) is suggesting that the shockwave object in PowerPoint may be asking for a version of the player that's not installed on your PC. It seems odd that the newer player wouldn't register itself as the new "owner" of stuff intended for the older player but it's always possible. Removing the player from your pc and reinstalling (unless you were able to find and install the version it's after) wouldn't help. Installing the latest one when the SWF is insisting on an older version won't get you there, if this is indeed the cause. One of us could cobble you up a little macro that'd look at each OLE object and give you a little info about it. That might help you narrow things down. Perhaps it's not a shockwave object at all. In article <ufw2ozg7KHA.356(a)TK2MSFTNGP05.phx.gbl>, Lem wrote: > Good thought, but NOT the solution. > > I downloaded and ran the Flash Player uninstaller from Adobe and then > rebooted. I checked the folder where the the Flash Player files had been > located (%windir%\system32\Macromed\Flash) and nothing was left. > Moreover, Secunia PSI, which had picked up the presence of old versions > of both Flash Player and Shockwave hanging around even though Firefox > and IE reported the latest versions, no longer showed the old versions. > > I then downloaded and installed the latest Flash Player. I checked in > both Firefox and IE and confirmed that the latest version was installed. > > I opened the ppt file and got the same error message. The symptoms I > described earlier are still present. > > For good measure, I also uninstalled Shockwave Player. I made the same > checks, and it indeed was completely gone. I downloaded and installed > the latest Shockwave Player. The ppt error is still there. > > Any other suggestions? > > a1k1do via OfficeKB.com wrote: > > This relates to an old version of Adobe Flash player on you computer. > > Although you may have upgraded your Adobe Flash player within your browser IE > > or Firefox etc, Powerpoint might continued to hold on to the old flash > > version. Although you might have upgraded your flash player within Internet > > Explorer, Powerpoint might not seem didn�t seem to register it. Instead it > > was could still be using an older flash player and therefore you will > > continue get the message: Some controls on this presentation can�t be > > activated. They might not be registered on this computer. You will need > > manually perform a flash uninstall and a fresh reinstall. > > Uninstalling Your Flash Player > > For additional details about uninstalling your flash player, I recommend you > > refer to this article: > > http://kb2.adobe.com/cps/141/tn_14157.html > > Next, you will need to launch Internet Explorer and go to the adobe website. > > http://get.adobe.com/flashplayer/ > > In some cases, you may want to manually download the installer for use > > offline. Consider going to this site and downloading the flash player > > installer for manual installations. > > http://get.adobe.com/flashplayer/otherversions/ > > > > Hope it helps > > > > > > Lem wrote: > >> I have a Powerpoint presentation that I received from a 3rd party (*.ppt > >> files). The presentation includes several animations that I *think* are > >> Shockwave objects. When the file is first loaded, there is this popup > >> error message: "Some controls on this presentation can't be activated. > >> They might not be registered on this computer." When I click on the > >> object to run the animation, PP merely advances to the next slide, > >> instead of running the Shockwave (or Flash, or whatever else it might > >> be) animation. > >> > >> This behavior happens with this particular presentation on at least the > >> following systems: Windows XP sp3 running Powerpoint 2003 sp3; Vista > >> sp2 running Powerpoint 2003 sp3; and Windows 7 running Powerpoint 2007. > >> The Vista and Windows 7 also pop up a warning about security level, > >> but I don't have those either of those computers at the moment, so I > >> can't give the exact error. > >> > >> On the XP box, the Adobe test page shows that Shockwave 11.5.6r606 is > >> properly installed. Likewise, Flash 10,0,45,2 is properly installed. > >> > >> How do I determine what controls PP is complaining about and go about > >> "registering" them? Or is this something that the author of the > >> presentation needs to do? In the latter case, what do I need to tell > >> him to do? > >> > > ============================== PPT Frequently Asked Questions http://www.pptfaq.com/ PPTools add-ins for PowerPoint http://www.pptools.com/ |