From: Erik de Rooij on
Hi,

I encountered the same problem when accessing the new Microsoft Update (v6).

In my case it seems that the MS XML parser got corrupted. After reinstalling
the MSXML 3.0 SP5 I was able to properly access the site.

"Ed Allen" wrote:

> Calen I have been asking this question for a week with no answer. Check on
> any other questions for this week, There are no answers just comments from
> other customers. Looks like the MVPs from M'Soft are on strike. Good luck
> --
> Ed Allen
>
>
> "-=calen=-" wrote:
>
> > I'm wondering if this is a .NET Framework 1.1 SP1 update issue? My Exchange
> > server is one of the servers exhibiting the "[Error number: 0x800700C1]"
> > page error when I try to return to the Microsoft Update site. In the app
> > logs for this server I am seeing Event ID: 358. I have Symantec Mail
> > Security installed on that server and the error states that the rapid
> > release updates could not be received due to an FTP failure.
> >
> > When I try to open up the Symantec web admin interface from the console on
> > this server, this is the error:
> > Server object error 'ASP 0177 : 800700c1'
> >
> > Server.CreateObject Failed
> >
> > /GuiHelper.asp, line 524
> >
> > 800700c1
> >
> > So now am I not only prevented from further updating my server with Windows
> > patches, but my email virus scanner won't download or install definition
> > files.
> >
> > Has anyone found fixes for the problem? Please hurry!
> >
> >
> >
> > "-=calen=-" <cslezash(a)hotmail.com> wrote in message
> > news:eyq4UPffFHA.4008(a)TK2MSFTNGP10.phx.gbl...
> > >I too have just encountered this on two of my servers and two of my
> > >workstations. Odd that most other boxes are still fine.
> > >
> > > It seems everyone is trying quite a variety of fixes yet no results.
> > >
> > > Microsoft? Are you there?
> > >
> > >
> > > "Ed Allen" <eallen(a)anon.com> wrote in message
> > > news:85D66348-AC3A-4448-906C-ACF74A4C00FC(a)microsoft.com...
> > >>I still do not have a resouloution to the error message "Error number:
> > >> 0xC8000711]
> > >> The website has encountered a problem and cannot display the page you
> > >> are
> > >> trying to view." I get this error immediately after launching the new
> > >> update
> > >> site and clicking Express or Custom.
> > >> My system is Win 2k Pro, at SP4 Version 5.00.2195 The Browser is I/E6
> > >> Version 6.0,2800.1106. I have upgraded to Script 5.06. My system has
> > >> one
> > >> account defined and that is the Administrator account. No work groups
> > >> defined. I am not the only one with this problem as two suscribers
> > >> joined me
> > >> on my origional question submission. I am dead in the water with system
> > >> upgrades and need some help. Thanks Ed Allen
> > >
> > >
> >
> >
> >
From: Ed Allen on
I ran that update and no results. I'm disgusted, either M'Soft has no answer
to this mess they created or the MVPs are on strike.
--
Ed Allen


"Erik de Rooij" wrote:

> Hi,
>
> I encountered the same problem when accessing the new Microsoft Update (v6).
>
> In my case it seems that the MS XML parser got corrupted. After reinstalling
> the MSXML 3.0 SP5 I was able to properly access the site.
>
> "Ed Allen" wrote:
>
> > Calen I have been asking this question for a week with no answer. Check on
> > any other questions for this week, There are no answers just comments from
> > other customers. Looks like the MVPs from M'Soft are on strike. Good luck
> > --
> > Ed Allen
> >
> >
> > "-=calen=-" wrote:
> >
> > > I'm wondering if this is a .NET Framework 1.1 SP1 update issue? My Exchange
> > > server is one of the servers exhibiting the "[Error number: 0x800700C1]"
> > > page error when I try to return to the Microsoft Update site. In the app
> > > logs for this server I am seeing Event ID: 358. I have Symantec Mail
> > > Security installed on that server and the error states that the rapid
> > > release updates could not be received due to an FTP failure.
> > >
> > > When I try to open up the Symantec web admin interface from the console on
> > > this server, this is the error:
> > > Server object error 'ASP 0177 : 800700c1'
> > >
> > > Server.CreateObject Failed
> > >
> > > /GuiHelper.asp, line 524
> > >
> > > 800700c1
> > >
> > > So now am I not only prevented from further updating my server with Windows
> > > patches, but my email virus scanner won't download or install definition
> > > files.
> > >
> > > Has anyone found fixes for the problem? Please hurry!
> > >
> > >
> > >
> > > "-=calen=-" <cslezash(a)hotmail.com> wrote in message
> > > news:eyq4UPffFHA.4008(a)TK2MSFTNGP10.phx.gbl...
> > > >I too have just encountered this on two of my servers and two of my
> > > >workstations. Odd that most other boxes are still fine.
> > > >
> > > > It seems everyone is trying quite a variety of fixes yet no results.
> > > >
> > > > Microsoft? Are you there?
> > > >
> > > >
> > > > "Ed Allen" <eallen(a)anon.com> wrote in message
> > > > news:85D66348-AC3A-4448-906C-ACF74A4C00FC(a)microsoft.com...
> > > >>I still do not have a resouloution to the error message "Error number:
> > > >> 0xC8000711]
> > > >> The website has encountered a problem and cannot display the page you
> > > >> are
> > > >> trying to view." I get this error immediately after launching the new
> > > >> update
> > > >> site and clicking Express or Custom.
> > > >> My system is Win 2k Pro, at SP4 Version 5.00.2195 The Browser is I/E6
> > > >> Version 6.0,2800.1106. I have upgraded to Script 5.06. My system has
> > > >> one
> > > >> account defined and that is the Administrator account. No work groups
> > > >> defined. I am not the only one with this problem as two suscribers
> > > >> joined me
> > > >> on my origional question submission. I am dead in the water with system
> > > >> upgrades and need some help. Thanks Ed Allen
> > > >
> > > >
> > >
> > >
> > >
From: -=calen=- on
Hi All:

Ed, Erik speaks the truth. More specifically, the "Update Rollup 1 for
Windows 2000 Service Pack 4" will break certain xml and asp functionality.
My Veritas 9.1 web admin console and my Symantec Rapid Release updates both
were also broken after installing the Rollup from the new Microsoft Update
site.

Here's what I did to fix ALL of my problems in one fell swoop:

Go to the Microsoft Downloads Centre and do a search for "Update Rollup for
Windows 2000 Service Pack 4". Download and install this on your affected
machines (works for both Win2K servers and workstations). You should then be
able to go back to the new Microsoft Update site without any errors. It is
then safe to continue installing any further updates from the Microsoft
Update site. Any other app breaks may also get fixed by this (as did mine).

Good luck!




"Ed Allen" <eallen(a)anon.com> wrote in message
news:87DD44CE-D338-430B-A92E-AA2975CB2CE7(a)microsoft.com...
>I ran that update and no results. I'm disgusted, either M'Soft has no
>answer
> to this mess they created or the MVPs are on strike.
> --
> Ed Allen
>
>
> "Erik de Rooij" wrote:
>
>> Hi,
>>
>> I encountered the same problem when accessing the new Microsoft Update
>> (v6).
>>
>> In my case it seems that the MS XML parser got corrupted. After
>> reinstalling
>> the MSXML 3.0 SP5 I was able to properly access the site.
>>
>> "Ed Allen" wrote:
>>
>> > Calen I have been asking this question for a week with no answer.
>> > Check on
>> > any other questions for this week, There are no answers just comments
>> > from
>> > other customers. Looks like the MVPs from M'Soft are on strike. Good
>> > luck
>> > --
>> > Ed Allen
>> >
>> >
>> > "-=calen=-" wrote:
>> >
>> > > I'm wondering if this is a .NET Framework 1.1 SP1 update issue? My
>> > > Exchange
>> > > server is one of the servers exhibiting the "[Error number:
>> > > 0x800700C1]"
>> > > page error when I try to return to the Microsoft Update site. In the
>> > > app
>> > > logs for this server I am seeing Event ID: 358. I have Symantec Mail
>> > > Security installed on that server and the error states that the rapid
>> > > release updates could not be received due to an FTP failure.
>> > >
>> > > When I try to open up the Symantec web admin interface from the
>> > > console on
>> > > this server, this is the error:
>> > > Server object error 'ASP 0177 : 800700c1'
>> > >
>> > > Server.CreateObject Failed
>> > >
>> > > /GuiHelper.asp, line 524
>> > >
>> > > 800700c1
>> > >
>> > > So now am I not only prevented from further updating my server with
>> > > Windows
>> > > patches, but my email virus scanner won't download or install
>> > > definition
>> > > files.
>> > >
>> > > Has anyone found fixes for the problem? Please hurry!
>> > >
>> > >
>> > >
>> > > "-=calen=-" <cslezash(a)hotmail.com> wrote in message
>> > > news:eyq4UPffFHA.4008(a)TK2MSFTNGP10.phx.gbl...
>> > > >I too have just encountered this on two of my servers and two of my
>> > > >workstations. Odd that most other boxes are still fine.
>> > > >
>> > > > It seems everyone is trying quite a variety of fixes yet no
>> > > > results.
>> > > >
>> > > > Microsoft? Are you there?
>> > > >
>> > > >
>> > > > "Ed Allen" <eallen(a)anon.com> wrote in message
>> > > > news:85D66348-AC3A-4448-906C-ACF74A4C00FC(a)microsoft.com...
>> > > >>I still do not have a resouloution to the error message "Error
>> > > >>number:
>> > > >> 0xC8000711]
>> > > >> The website has encountered a problem and cannot display the page
>> > > >> you
>> > > >> are
>> > > >> trying to view." I get this error immediately after launching the
>> > > >> new
>> > > >> update
>> > > >> site and clicking Express or Custom.
>> > > >> My system is Win 2k Pro, at SP4 Version 5.00.2195 The Browser is
>> > > >> I/E6
>> > > >> Version 6.0,2800.1106. I have upgraded to Script 5.06. My system
>> > > >> has
>> > > >> one
>> > > >> account defined and that is the Administrator account. No work
>> > > >> groups
>> > > >> defined. I am not the only one with this problem as two
>> > > >> suscribers
>> > > >> joined me
>> > > >> on my origional question submission. I am dead in the water with
>> > > >> system
>> > > >> upgrades and need some help. Thanks Ed Allen
>> > > >
>> > > >
>> > >
>> > >
>> > >


From: Willem Stolk <Willem on
for me the solution was to install MSXML 3.0 SP5.

Thnx Erik!

"-=calen=-" wrote:

> Hi All:
>
> Ed, Erik speaks the truth. More specifically, the "Update Rollup 1 for
> Windows 2000 Service Pack 4" will break certain xml and asp functionality.
> My Veritas 9.1 web admin console and my Symantec Rapid Release updates both
> were also broken after installing the Rollup from the new Microsoft Update
> site.
>
> Here's what I did to fix ALL of my problems in one fell swoop:
>
> Go to the Microsoft Downloads Centre and do a search for "Update Rollup for
> Windows 2000 Service Pack 4". Download and install this on your affected
> machines (works for both Win2K servers and workstations). You should then be
> able to go back to the new Microsoft Update site without any errors. It is
> then safe to continue installing any further updates from the Microsoft
> Update site. Any other app breaks may also get fixed by this (as did mine).
>
> Good luck!
>
>
>
>
> "Ed Allen" <eallen(a)anon.com> wrote in message
> news:87DD44CE-D338-430B-A92E-AA2975CB2CE7(a)microsoft.com...
> >I ran that update and no results. I'm disgusted, either M'Soft has no
> >answer
> > to this mess they created or the MVPs are on strike.
> > --
> > Ed Allen
> >
> >
> > "Erik de Rooij" wrote:
> >
> >> Hi,
> >>
> >> I encountered the same problem when accessing the new Microsoft Update
> >> (v6).
> >>
> >> In my case it seems that the MS XML parser got corrupted. After
> >> reinstalling
> >> the MSXML 3.0 SP5 I was able to properly access the site.
> >>
> >> "Ed Allen" wrote:
> >>
> >> > Calen I have been asking this question for a week with no answer.
> >> > Check on
> >> > any other questions for this week, There are no answers just comments
> >> > from
> >> > other customers. Looks like the MVPs from M'Soft are on strike. Good
> >> > luck
> >> > --
> >> > Ed Allen
> >> >
> >> >
> >> > "-=calen=-" wrote:
> >> >
> >> > > I'm wondering if this is a .NET Framework 1.1 SP1 update issue? My
> >> > > Exchange
> >> > > server is one of the servers exhibiting the "[Error number:
> >> > > 0x800700C1]"
> >> > > page error when I try to return to the Microsoft Update site. In the
> >> > > app
> >> > > logs for this server I am seeing Event ID: 358. I have Symantec Mail
> >> > > Security installed on that server and the error states that the rapid
> >> > > release updates could not be received due to an FTP failure.
> >> > >
> >> > > When I try to open up the Symantec web admin interface from the
> >> > > console on
> >> > > this server, this is the error:
> >> > > Server object error 'ASP 0177 : 800700c1'
> >> > >
> >> > > Server.CreateObject Failed
> >> > >
> >> > > /GuiHelper.asp, line 524
> >> > >
> >> > > 800700c1
> >> > >
> >> > > So now am I not only prevented from further updating my server with
> >> > > Windows
> >> > > patches, but my email virus scanner won't download or install
> >> > > definition
> >> > > files.
> >> > >
> >> > > Has anyone found fixes for the problem? Please hurry!
> >> > >
> >> > >
> >> > >
> >> > > "-=calen=-" <cslezash(a)hotmail.com> wrote in message
> >> > > news:eyq4UPffFHA.4008(a)TK2MSFTNGP10.phx.gbl...
> >> > > >I too have just encountered this on two of my servers and two of my
> >> > > >workstations. Odd that most other boxes are still fine.
> >> > > >
> >> > > > It seems everyone is trying quite a variety of fixes yet no
> >> > > > results.
> >> > > >
> >> > > > Microsoft? Are you there?
> >> > > >
> >> > > >
> >> > > > "Ed Allen" <eallen(a)anon.com> wrote in message
> >> > > > news:85D66348-AC3A-4448-906C-ACF74A4C00FC(a)microsoft.com...
> >> > > >>I still do not have a resouloution to the error message "Error
> >> > > >>number:
> >> > > >> 0xC8000711]
> >> > > >> The website has encountered a problem and cannot display the page
> >> > > >> you
> >> > > >> are
> >> > > >> trying to view." I get this error immediately after launching the
> >> > > >> new
> >> > > >> update
> >> > > >> site and clicking Express or Custom.
> >> > > >> My system is Win 2k Pro, at SP4 Version 5.00.2195 The Browser is
> >> > > >> I/E6
> >> > > >> Version 6.0,2800.1106. I have upgraded to Script 5.06. My system
> >> > > >> has
> >> > > >> one
> >> > > >> account defined and that is the Administrator account. No work
> >> > > >> groups
> >> > > >> defined. I am not the only one with this problem as two
> >> > > >> suscribers
> >> > > >> joined me
> >> > > >> on my origional question submission. I am dead in the water with
> >> > > >> system
> >> > > >> upgrades and need some help. Thanks Ed Allen
> >> > > >
> >> > > >
> >> > >
> >> > >
> >> > >
>
>
>
From: Neil on
I too had a similar problem on our SBS 2000 server

After doing the rollup package I could not access the Windows update site
either - more interesting was the fact that when I went to the WU Newsgroup -
there was a scripting error and the screen also indicated that my Active X
needed to be turned on (I checked this and it was actually turned on !)

Thank goodness I discovered your post because after I installed the MSXML
3.0 SP5
everything is back to normal.

One questions - do I need to install MSXML 4.0 ??? any diference ??

And what about the mentioned ASP 'breakages' any truth to that too ?? (any
fix here?)

Microsoft - why did you release the rollup package when these issues are
caused ???


Neil

"Willem Stolk" wrote:

> for me the solution was to install .
>
> Thnx Erik!
>
> "-=calen=-" wrote:
>
> > Hi All:
> >
> > Ed, Erik speaks the truth. More specifically, the "Update Rollup 1 for
> > Windows 2000 Service Pack 4" will break certain xml and asp functionality.
> > My Veritas 9.1 web admin console and my Symantec Rapid Release updates both
> > were also broken after installing the Rollup from the new Microsoft Update
> > site.
> >
> > Here's what I did to fix ALL of my problems in one fell swoop:
> >
> > Go to the Microsoft Downloads Centre and do a search for "Update Rollup for
> > Windows 2000 Service Pack 4". Download and install this on your affected
> > machines (works for both Win2K servers and workstations). You should then be
> > able to go back to the new Microsoft Update site without any errors. It is
> > then safe to continue installing any further updates from the Microsoft
> > Update site. Any other app breaks may also get fixed by this (as did mine).
> >
> > Good luck!
> >
> >
> >
> >
> > "Ed Allen" <eallen(a)anon.com> wrote in message
> > news:87DD44CE-D338-430B-A92E-AA2975CB2CE7(a)microsoft.com...
> > >I ran that update and no results. I'm disgusted, either M'Soft has no
> > >answer
> > > to this mess they created or the MVPs are on strike.
> > > --
> > > Ed Allen
> > >
> > >
> > > "Erik de Rooij" wrote:
> > >
> > >> Hi,
> > >>
> > >> I encountered the same problem when accessing the new Microsoft Update
> > >> (v6).
> > >>
> > >> In my case it seems that the MS XML parser got corrupted. After
> > >> reinstalling
> > >> the MSXML 3.0 SP5 I was able to properly access the site.
> > >>
> > >> "Ed Allen" wrote:
> > >>
> > >> > Calen I have been asking this question for a week with no answer.
> > >> > Check on
> > >> > any other questions for this week, There are no answers just comments
> > >> > from
> > >> > other customers. Looks like the MVPs from M'Soft are on strike. Good
> > >> > luck
> > >> > --
> > >> > Ed Allen
> > >> >
> > >> >
> > >> > "-=calen=-" wrote:
> > >> >
> > >> > > I'm wondering if this is a .NET Framework 1.1 SP1 update issue? My
> > >> > > Exchange
> > >> > > server is one of the servers exhibiting the "[Error number:
> > >> > > 0x800700C1]"
> > >> > > page error when I try to return to the Microsoft Update site. In the
> > >> > > app
> > >> > > logs for this server I am seeing Event ID: 358. I have Symantec Mail
> > >> > > Security installed on that server and the error states that the rapid
> > >> > > release updates could not be received due to an FTP failure.
> > >> > >
> > >> > > When I try to open up the Symantec web admin interface from the
> > >> > > console on
> > >> > > this server, this is the error:
> > >> > > Server object error 'ASP 0177 : 800700c1'
> > >> > >
> > >> > > Server.CreateObject Failed
> > >> > >
> > >> > > /GuiHelper.asp, line 524
> > >> > >
> > >> > > 800700c1
> > >> > >
> > >> > > So now am I not only prevented from further updating my server with
> > >> > > Windows
> > >> > > patches, but my email virus scanner won't download or install
> > >> > > definition
> > >> > > files.
> > >> > >
> > >> > > Has anyone found fixes for the problem? Please hurry!
> > >> > >
> > >> > >
> > >> > >
> > >> > > "-=calen=-" <cslezash(a)hotmail.com> wrote in message
> > >> > > news:eyq4UPffFHA.4008(a)TK2MSFTNGP10.phx.gbl...
> > >> > > >I too have just encountered this on two of my servers and two of my
> > >> > > >workstations. Odd that most other boxes are still fine.
> > >> > > >
> > >> > > > It seems everyone is trying quite a variety of fixes yet no
> > >> > > > results.
> > >> > > >
> > >> > > > Microsoft? Are you there?
> > >> > > >
> > >> > > >
> > >> > > > "Ed Allen" <eallen(a)anon.com> wrote in message
> > >> > > > news:85D66348-AC3A-4448-906C-ACF74A4C00FC(a)microsoft.com...
> > >> > > >>I still do not have a resouloution to the error message "Error
> > >> > > >>number:
> > >> > > >> 0xC8000711]
> > >> > > >> The website has encountered a problem and cannot display the page
> > >> > > >> you
> > >> > > >> are
> > >> > > >> trying to view." I get this error immediately after launching the
> > >> > > >> new
> > >> > > >> update
> > >> > > >> site and clicking Express or Custom.
> > >> > > >> My system is Win 2k Pro, at SP4 Version 5.00.2195 The Browser is
> > >> > > >> I/E6
> > >> > > >> Version 6.0,2800.1106. I have upgraded to Script 5.06. My system
> > >> > > >> has
> > >> > > >> one
> > >> > > >> account defined and that is the Administrator account. No work
> > >> > > >> groups
> > >> > > >> defined. I am not the only one with this problem as two
> > >> > > >> suscribers
> > >> > > >> joined me
> > >> > > >> on my origional question submission. I am dead in the water with
> > >> > > >> system
> > >> > > >> upgrades and need some help. Thanks Ed Allen
> > >> > > >
> > >> > > >
> > >> > >
> > >> > >
> > >> > >
> >
> >
> >
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