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From: Ken Blake, MVP on 6 Jun 2010 16:51
On Sun, 06 Jun 2010 13:47:03 -0400, Frog <frog(a)pond.com> wrote:

> Can
> somebody tell me why my Upload and Download Speeds are different? I
> currently have a Download speed of 35.9 Mbps and an Upload Speed of 26.9
> Mbps.


The two speeds are what are provided by your ISP. The upload speed is
almost always considerably lower than the download speed.

What kind of internet service do you have? Both speeds are *very* high
(I'm jealous), and much closer to each other than is normal. For
example, my download speed is normally a little over 13 and my upload
speed a little under 3.5 (I use Comcast cable).


> I think the speed must have to do with the motherboard chip speed
> and/or settings.


No, not at all. Again the speeds are what your ISP provides, and have
nothing to do with your motherboard, Windows, or anything else like
those.




--
Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003
Please Reply to the Newsgroup
From: Jose on 6 Jun 2010 17:58
On Jun 6, 1:47 pm, Frog <f...(a)pond.com> wrote:
> It's time for me to ask another one of my learning questions.  Can
> somebody tell me why my Upload and Download Speeds are different?  I
> currently have a Download speed of 35.9 Mbps and an Upload Speed of 26.9
> Mbps.  I think the speed must have to do with the motherboard chip speed
> and/or settings.  When I look in the Device Manager>Processors I see the
> following:
>
> Processors
> Intel(R) Core(TM)2 Quad CPU  Q6600 @ 2.40GHz
> Intel(R) Core(TM)2 Quad CPU  Q6600 @ 2.40GHz
> Intel(R) Core(TM)2 Quad CPU  Q6600 @ 2.40GHz
> Intel(R) Core(TM)2 Quad CPU  Q6600 @ 2.40GHz
>
> I am using Windows XP Pro SP3.
>
> I doubt that I would be able to tell the difference between 35.9 and
> 26.9 Mbps speed, but it just seems like they should be the same or
> nearly the same.  Again, this is a learning question--my system is fine
> for now.
>
> Thanks,
> Frog

Call your ISP and tell them you want to confirm your upload and
download speeds versus what you are paying for.

You need to use what they use for testing so you both can see the same
thing.

Different ISPs use different methods, but you want to be sure you get
at least what you are paying for or better - or make them fix it or
charge you less.

I have Comcast and am paying for 12M download speed (I could get less
or more speed).

I used some Internet speed testing softwares, and never got what I
thought I should get (always too low!), so I called Comcast on it and
they said they use this for their testing:

www.speedtest.net

Click the triangle on the map, wait for results.

I was able to connect to some smart person in Technical Support on the
other end - this is very important to find the "right" person in
Technical Support. I am not talking about it working at sea level,
zero degrees centigrade in a vacuum either. I want it to work like
they say.

My download speed was 7.something and they says, well... it should be
about 12. I says, yeah - that's what I am paying for, so (please) fix
it.

They remotely reset this and that and told me to "try" many things
(and anyone will tell you that I am not a tryer) and finally they came
to my house one day and replaced every wire, cable and box from the
pole in the street to my computer. I was surprised they did not blow
me off. They seemed quite okay with it all - it was a lot of hot
work. They guy even gave me his pager number if I had more issues -
which I have not.

Now I am at 13.something download when I bother to check, which is
what I am paying for.

Here is another site for testing (there are many, but don't get your
computer infected with a bunch of "fix it now" gargabe).

http://www.bandwidth.com/tools/speedTest/

From: Patok on 6 Jun 2010 18:18
Ken Blake, MVP wrote:
> On Sun, 06 Jun 2010 13:47:03 -0400, Frog <frog(a)pond.com> wrote:
>
>> Can
>> somebody tell me why my Upload and Download Speeds are different? I
>> currently have a Download speed of 35.9 Mbps and an Upload Speed of 26.9
>> Mbps.
>
> What kind of internet service do you have? Both speeds are *very* high
> (I'm jealous), and much closer to each other than is normal. For
> example, my download speed is normally a little over 13 and my upload
> speed a little under 3.5 (I use Comcast cable).

He's on Verizon Fios, they have speeds like that. It's definitely
much better than Comcast, especially if you can get the Fios TV in
addition to the internet. I'm on the 25 up 25 down package, which tests
25 down 21 up on speedtest.net, he's on some other that I can't identify.

--
You'd be crazy to e-mail me with the crazy. But leave the div alone.
--
Whoever bans a book, shall be banished. Whoever burns a book, shall burn.
From: Chuck on 6 Jun 2010 18:23
On 6/6/2010 1:47 PM, Frog wrote:
> It's time for me to ask another one of my learning questions. Can
> somebody tell me why my Upload and Download Speeds are different? I
> currently have a Download speed of 35.9 Mbps and an Upload Speed of 26.9
> Mbps. I think the speed must have to do with the motherboard chip speed
> and/or settings. When I look in the Device Manager>Processors I see the
> following:
>
> Processors
> Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
> Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
> Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
> Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
>
> I am using Windows XP Pro SP3.
>
> I doubt that I would be able to tell the difference between 35.9 and
> 26.9 Mbps speed, but it just seems like they should be the same or
> nearly the same. Again, this is a learning question--my system is fine
> for now.
>
>
> Thanks,
> Frog

As every other reply mentioned, your ISP has the most influence on your
up/download speed.
Since your speeds are as high as they are, it's possible to tweak things
a bit. http://www.speedguide.net may be of help.


From: Jose on 6 Jun 2010 18:47
On Jun 6, 6:18 pm, Patok <crazy.div.pa...(a)gmail.com> wrote:
> Ken Blake, MVP wrote:
> > On Sun, 06 Jun 2010 13:47:03 -0400, Frog <f...(a)pond.com> wrote:
>
> >> Can
> >> somebody tell me why my Upload and Download Speeds are different?  I
> >> currently have a Download speed of 35.9 Mbps and an Upload Speed of 26..9
> >> Mbps.
>
> > What kind of internet service do you have? Both speeds are *very* high
> > (I'm jealous), and much closer to each other than is normal. For
> > example, my download speed is normally a little over 13 and my upload
> > speed a little under 3.5 (I use Comcast cable).
>
>      He's on Verizon Fios, they have speeds like that. It's definitely
> much better than Comcast, especially if you can get the Fios TV in
> addition to the internet. I'm on the 25 up 25 down package, which tests
> 25 down 21 up on speedtest.net, he's on some other that I can't identify.
>
> --
> You'd be crazy to e-mail me with the crazy. But leave the div alone.
> --
> Whoever bans a book, shall be banished. Whoever burns a book, shall burn.



It doesn't matter what he's on :).

What matters is are you getting what you pay for and to find out, you
need to find out how the ISP measures things, measure your stuff the
same way and then decide what to do.

Until you know that, you don't know if you have a real problem that
you can do something about or a perceptual problem of expectations
exceeding reality.
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