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From: news.microsoft.com on 11 Jun 2010 21:21
Bought a copy of MS Streets & Trips short time ago. I already had a number
of GPS programs but bought the package because it included a small GPS
receiver that connects to a usb port.

S&T works as expected, GPS receiver doesn't work anywhere near reliably,
perhaps 5% of time (at first, doesn't seem to do more than light up now) and
has never kept working longer than a few minutes.

And that's across 4 pcs so I think it safe to assume it's toast given
everything works properly when I hook up my standalone Garmin GPS to any of
these software packages.

MS takes no responsibility for the peice of hardware, even stating in the
packaging (only readable after opening) to go to Pharos (GPS manufacturer)
for support for it. Pharos simply stated 'take it back and get your money
back'!!! Dealer won't take it back as it was old stock when I bought it at a
loss already for him instead telling me to "send it in for warranty".

WHAT F***ING WARRANTY does one have when both pass the buck for brand new
item.

So I end up swallowing another cost for something that doesn't work and
never did.

MS, you wonder why I will try first and sometimes continue to use "pirated"
software. You steal money out of my pocket continually for defective
products so it's the only way to protect myself.


From: Shenan Stanley on 11 Jun 2010 22:15
news.microsoft.com wrote:
> Bought a copy of MS Streets & Trips short time ago. I already had a
> number of GPS programs but bought the package because it included a
> small GPS receiver that connects to a usb port.
>
> S&T works as expected, GPS receiver doesn't work anywhere near
> reliably, perhaps 5% of time (at first, doesn't seem to do more
> than light up now) and has never kept working longer than a few
> minutes.
> And that's across 4 pcs so I think it safe to assume it's toast
> given everything works properly when I hook up my standalone Garmin
> GPS to any of these software packages.
>
> MS takes no responsibility for the peice of hardware, even stating
> in the packaging (only readable after opening) to go to Pharos (GPS
> manufacturer) for support for it. Pharos simply stated 'take it
> back and get your money back'!!! Dealer won't take it back as it
> was old stock when I bought it at a loss already for him instead
> telling me to "send it in for warranty".
> WHAT F***ING WARRANTY does one have when both pass the buck for
> brand new item.
>
> So I end up swallowing another cost for something that doesn't work
> and never did.
>
> MS, you wonder why I will try first and sometimes continue to use
> "pirated" software. You steal money out of my pocket continually
> for defective products so it's the only way to protect myself.

You bought a probably out-of-date version of something at a discounted price
and it didn't go well so you are blaming someone else?

What do your parents/teachers say?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


From: news.microsoft.com on 13 Jun 2010 22:32

"Shenan Stanley" <newshelper(a)gmail.com> wrote in message
news:uV1OxUdCLHA.420(a)TK2MSFTNGP02.phx.gbl...
> news.microsoft.com wrote:
>> Bought a copy of MS Streets & Trips short time ago. I already had a
>> number of GPS programs but bought the package because it included a
>> small GPS receiver that connects to a usb port.
>>
>> S&T works as expected, GPS receiver doesn't work anywhere near
>> reliably, perhaps 5% of time (at first, doesn't seem to do more
>> than light up now) and has never kept working longer than a few
>> minutes.
>> And that's across 4 pcs so I think it safe to assume it's toast
>> given everything works properly when I hook up my standalone Garmin
>> GPS to any of these software packages.
>>
>> MS takes no responsibility for the peice of hardware, even stating
>> in the packaging (only readable after opening) to go to Pharos (GPS
>> manufacturer) for support for it. Pharos simply stated 'take it
>> back and get your money back'!!! Dealer won't take it back as it
>> was old stock when I bought it at a loss already for him instead
>> telling me to "send it in for warranty".
>> WHAT F***ING WARRANTY does one have when both pass the buck for
>> brand new item.
>>
>> So I end up swallowing another cost for something that doesn't work
>> and never did.
>>
>> MS, you wonder why I will try first and sometimes continue to use
>> "pirated" software. You steal money out of my pocket continually
>> for defective products so it's the only way to protect myself.
>
> You bought a probably out-of-date version of something at a discounted
> price and it didn't go well so you are blaming someone else?

No, I went into a store and bought a product in it's original packaging at
the
asking price. The included hardware does not work and neither MS (who
"branded" the product) nor the hardware manufacturer take any
reasponsibility.

THAT AIN"T RIGHT!!!

>
> What do your parents/teachers say?

Morally and ethically they'd agree. I know right from wrong and it's
certainly
wrong that it's the paying consumer always taking the chance if it works or
not with no recourse. If the dealer won't take it back, MS should least
offer
a refund as it is their product. And I don't care when it was made, it isn't
biological
so didn't "go bad".

As I said, just drives people to pirate. You don't like that; too bad. I
couldn't give
a hoot what you do or don't like, just give me back my money.

>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>


From: Bob I on 14 Jun 2010 08:05
Since the software works, and that isn't what your beef is, WHY are you
ranting here? Also thanks for telling the world you are a self
proclaimed thief!

news.microsoft.com wrote:
> Bought a copy of MS Streets & Trips short time ago. I already had a number
> of GPS programs but bought the package because it included a small GPS
> receiver that connects to a usb port.
>
> S&T works as expected, GPS receiver doesn't work anywhere near reliably,
> perhaps 5% of time (at first, doesn't seem to do more than light up now) and
> has never kept working longer than a few minutes.
>
> And that's across 4 pcs so I think it safe to assume it's toast given
> everything works properly when I hook up my standalone Garmin GPS to any of
> these software packages.
>
> MS takes no responsibility for the peice of hardware, even stating in the
> packaging (only readable after opening) to go to Pharos (GPS manufacturer)
> for support for it. Pharos simply stated 'take it back and get your money
> back'!!! Dealer won't take it back as it was old stock when I bought it at a
> loss already for him instead telling me to "send it in for warranty".
>
> WHAT F***ING WARRANTY does one have when both pass the buck for brand new
> item.
>
> So I end up swallowing another cost for something that doesn't work and
> never did.
>
> MS, you wonder why I will try first and sometimes continue to use "pirated"
> software. You steal money out of my pocket continually for defective
> products so it's the only way to protect myself.
>
>

From: Bickford Schmeckler on 14 Jun 2010 08:54
Were you born a HoopleHead thief, or did you work your way down?

"news.microsoft.com" <pjp_is_located_@_hotmail_dot_com> wrote in message
news:%23yNI53cCLHA.3880(a)TK2MSFTNGP04.phx.gbl...
: Bought a copy of MS Streets & Trips short time ago. I already had a number
: of GPS programs but bought the package because it included a small GPS
: receiver that connects to a usb port.
:
: S&T works as expected, GPS receiver doesn't work anywhere near reliably,
: perhaps 5% of time (at first, doesn't seem to do more than light up now)
and
: has never kept working longer than a few minutes.
:
: And that's across 4 pcs so I think it safe to assume it's toast given
: everything works properly when I hook up my standalone Garmin GPS to any
of
: these software packages.
:
: MS takes no responsibility for the peice of hardware, even stating in the
: packaging (only readable after opening) to go to Pharos (GPS manufacturer)
: for support for it. Pharos simply stated 'take it back and get your money
: back'!!! Dealer won't take it back as it was old stock when I bought it at
a
: loss already for him instead telling me to "send it in for warranty".
:
: WHAT F***ING WARRANTY does one have when both pass the buck for brand new
: item.
:
: So I end up swallowing another cost for something that doesn't work and
: never did.
:
: MS, you wonder why I will try first and sometimes continue to use
"pirated"
: software. You steal money out of my pocket continually for defective
: products so it's the only way to protect myself.
:
:


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