Win7/XP network printer problem
in [Dell]
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From: Christopher Muto on 27 Apr 2010 10:44 Robert L. Altic Jr. wrote: > Hi Ben, > The print server may be what I need. I checked NewEgg and they have > the following: > IOGEAR GPSU21 1-Port Print Server RJ45 USB 2.0 > My question before I buy is the RJ45 connection is hooked up to the > router on one of its LAN inputs? The only RJ45 connection on the > desktop has the cable from the Verizon router (FIOS). I assume the > USB port on the server is attached to the printer. Just want to make > sure prior to purchasing. My wife needs print capability on her Win7 > laptop. Thanks in advance. Bob > > > On Mon, 26 Apr 2010 19:37:51 -0400, Ben Myers <ben_myers(a)charter.net> > wrote: > >> On 4/26/2010 1:29 PM, William R. Walsh wrote: >>> Hi! >>> >>> This is a common problem. I used to have it regularly when attempting >>> to print to a shared printer on a machine running Windows 98 from a >>> Windows NT (NT/2000/XP/Vista/7) machine. It can also happen any time >>> the versions of Windows on each end differ. >>> >>> Here's how I solved it. >>> >>> 1. Install the printer driver on the computer that you will be >>> connecting to the shared printer. Set it up as a local printer and >>> attach it to LPT1. This isn't right but we'll fix that later. Don't >>> choose to print a test page or anything like that, as it won't work. >>> If the driver is built into Windows, you can just use the wizard to >>> choose it. If the driver requires that you run a setup program to >>> install it, you may have to temporarily connect the printer. Whatever >>> the case, just get the printer to show up in the Printers folder >>> somehow. >>> >>> 2. Go into the printer properties from the Printers folder and >>> navigate to the "ports" tab. >>> >>> 3. Choose to add a "Local Port" and click the "New Port" button. >>> >>> 4. Type the name of the computer and the shared printer into the box >>> that appears asking for a port name. You'd type it like this: >>> >>> \\computer\printer >>> >>> replacing "computer" with the actual computer name and "printer" with >>> the name you are using to share the printer. >>> >>> 5. Click OK. >>> >>> 6. Now, assuming that you have rights to access the computer, you >>> should be able to hit OK until you are out of the printer properties >>> sheet. Go back and choose to print a test page. With any luck, it will >>> work. It has for me across a wide variety of printers. >>> >>> In future, you might consider buying a printer with a built in network >>> card. A lot of printers sold today have them, and they're not >>> expensive. That's something to think about when your current printer >>> wears out... >>> >>> William >> I've done something similar to your description for XP Home (and >> similar) users. Encountered one today that simply may not work. Got a >> Canon inkjet connected to a Vista Home box for the family. Owner has a >> laptop which is a member of a Novell NETWARE (ugh!) domain. How to >> print to the printer on the Vista Home computer? I recommended a USB >> print server, which would also solve the same problem with a Mac running >> OS X... Ben did you read my comment about limited network functionality of this all-in-one device when used across a network? with this device it will only have print functionality. you should be able to get the thing to print from the new windows 7 laptop to the printer as currently connected to the xps 410 desktop as detailed in my previously post.
From: Christopher Muto on 27 Apr 2010 19:05 Robert L. Altic Jr. wrote: > Hi Christopher, > Yep, she only needs print capability. Actually there are two work > groups, the XP is MSHOME and the Win7 is WORKGROUP. At one time I > could recognize each other on the other computer, but now I can not > find all the computers on the network on either computer. Any > suggestions? Thanks in advance, I am a network newbie! Best, Bob > > On Mon, 26 Apr 2010 23:03:28 -0400, Christopher Muto > <muto(a)worldnet.att.net> wrote: > >> William R. Walsh wrote: >>> Hi! >>> >>> This is a common problem. I used to have it regularly when attempting >>> to print to a shared printer on a machine running Windows 98 from a >>> Windows NT (NT/2000/XP/Vista/7) machine. It can also happen any time >>> the versions of Windows on each end differ. >>> >>> Here's how I solved it. >>> >>> 1. Install the printer driver on the computer that you will be >>> connecting to the shared printer. Set it up as a local printer and >>> attach it to LPT1. This isn't right but we'll fix that later. Don't >>> choose to print a test page or anything like that, as it won't work. >>> If the driver is built into Windows, you can just use the wizard to >>> choose it. If the driver requires that you run a setup program to >>> install it, you may have to temporarily connect the printer. Whatever >>> the case, just get the printer to show up in the Printers folder >>> somehow. >>> >>> 2. Go into the printer properties from the Printers folder and >>> navigate to the "ports" tab. >>> >>> 3. Choose to add a "Local Port" and click the "New Port" button. >>> >>> 4. Type the name of the computer and the shared printer into the box >>> that appears asking for a port name. You'd type it like this: >>> >>> \\computer\printer >>> >>> replacing "computer" with the actual computer name and "printer" with >>> the name you are using to share the printer. >>> >>> 5. Click OK. >>> >>> 6. Now, assuming that you have rights to access the computer, you >>> should be able to hit OK until you are out of the printer properties >>> sheet. Go back and choose to print a test page. With any luck, it will >>> work. It has for me across a wide variety of printers. >>> >>> In future, you might consider buying a printer with a built in network >>> card. A lot of printers sold today have them, and they're not >>> expensive. That's something to think about when your current printer >>> wears out... >>> >>> William >> williams suggestion is on the right track but here is a more direct way >> to accomplish installation of the printer in windows 7 along with some >> other relevant information... >> first, the hp 3380 is an all in one laserjet that is not fully supported >> by windows 7 unless directly connected to a windows pc with a usb cable. >> as a network device it only serves as a printer.* in other words, the >> best you can do is make the new inspiron 17 print over the network to >> the hp 3380 that is connected to the xps 410. you can not make it scan >> or fax over the network (note: hp emailed me last week about new windows >> 7 drivers that are supposed to make it 'fully functional' but i suspect >> that that even if that is true it will not make it fully functional as a >> network device). >> with that understanding her is the simplest way to install the networked >> hp 3380 printer installed on the new inspiron 17 windows 7 laptop: >> Assumming that your new laptop and old xps 410 desktop use the same >> 'workgroup' name then simply click start, click >> start-devicesandprinters, click addaprinterm click addanetworkprinter >> and wait for the list to populate. next, select the printer from the list. >> if the printer does not appear in the list (or you become impatient >> waiting for it to appear) click theprinterthatiwantisntlisted >> click selectasharedprinterby name and enter the >> "\\computername\printername" wihtout the quotes. >> windows 7 should identify the printer and install the built in universal >> hp laserjet printer driver. this driver is not as refined as what is on >> the windows xp machine but it is ok for basic printing needs. >> >> * and for what it is worth is only supported as a printer in the latest >> version of osx even if directly connected with a usb cable. normally i would suggest changing the workgroup name on all computers on your home's peer to peer network to 'workgroup', but since i have no idea how many other computers you have in the group i would suggest simply changing the new inspiron 17 with windows 7 from its default workgroup name of 'workgroup' to the workgroup name of "mshome' to match your other exisitng systems. click 'start' point to 'computer' in the right hand collumn and then right-click click 'properties' to the right of 'computer name, domain, and workgroup settings' click 'change settings' the 'system properties' window will open and under the 'computer' tab click 'change' to change the workgroup name found near the bottom of the windows. save and restart when prompted.
From: Robert L. Altic Jr. on 27 Apr 2010 21:33 Hi Christopher, I followed your directions on my wifes new Inspiron 17 laptop with Win7 and my XPS Studio laptop also with Win7. At the time this morning, my XP desktop and the laptops recognized each other and both the laptops printed on the printer. Hurrah!! All we want is print function, I really don't use the printer for anything but printing and copying. Then I rebooted both laptops, and the older XPS Studio continued to be able to print, but the new Inspiron would not find the network or the printer. I compared the network setup for both the laptops and they look identical, but something must be different. Both are running Norton 360 and should be set the same. I am very happy to get my XPS laptop to print, never have been able to do that before. Can not figure out what is going on with the new Inspiron. I am now thinking that the print server may be the way to go and eliminate having to deal with trying to get XP and Win7 to play nicely with each other. That was the reason for my question concerning the Iogear server. Am I correct in assuming the print server connects to the LAN port on the router, and the USB cable goes to the printer. Then all the computers attach to the printer via the router and don't go through the XP desktop computer at all, thus avoiding the XP vs Win7 conflicts? As you can tell, I really don't know squat about networks, and have learned much more than I ever wanted to know in the last couple of days!! The cost of the print server is not an issue, I just need to RELIABLY connect to the printer from my wife's laptop so she can print documents on the HP3380 downstairs in my office. Many thanks for you patience and help. Best, Bob On Tue, 27 Apr 2010 10:44:30 -0400, Christopher Muto <muto(a)worldnet.att.net> wrote: >Robert L. Altic Jr. wrote: >> Hi Ben, >> The print server may be what I need. I checked NewEgg and they have >> the following: >> IOGEAR GPSU21 1-Port Print Server RJ45 USB 2.0 >> My question before I buy is the RJ45 connection is hooked up to the >> router on one of its LAN inputs? The only RJ45 connection on the >> desktop has the cable from the Verizon router (FIOS). I assume the >> USB port on the server is attached to the printer. Just want to make >> sure prior to purchasing. My wife needs print capability on her Win7 >> laptop. Thanks in advance. Bob >> >> >> On Mon, 26 Apr 2010 19:37:51 -0400, Ben Myers <ben_myers(a)charter.net> >> wrote: >> >>> On 4/26/2010 1:29 PM, William R. Walsh wrote: >>>> Hi! >>>> >>>> This is a common problem. I used to have it regularly when attempting >>>> to print to a shared printer on a machine running Windows 98 from a >>>> Windows NT (NT/2000/XP/Vista/7) machine. It can also happen any time >>>> the versions of Windows on each end differ. >>>> >>>> Here's how I solved it. >>>> >>>> 1. Install the printer driver on the computer that you will be >>>> connecting to the shared printer. Set it up as a local printer and >>>> attach it to LPT1. This isn't right but we'll fix that later. Don't >>>> choose to print a test page or anything like that, as it won't work. >>>> If the driver is built into Windows, you can just use the wizard to >>>> choose it. If the driver requires that you run a setup program to >>>> install it, you may have to temporarily connect the printer. Whatever >>>> the case, just get the printer to show up in the Printers folder >>>> somehow. >>>> >>>> 2. Go into the printer properties from the Printers folder and >>>> navigate to the "ports" tab. >>>> >>>> 3. Choose to add a "Local Port" and click the "New Port" button. >>>> >>>> 4. Type the name of the computer and the shared printer into the box >>>> that appears asking for a port name. You'd type it like this: >>>> >>>> \\computer\printer >>>> >>>> replacing "computer" with the actual computer name and "printer" with >>>> the name you are using to share the printer. >>>> >>>> 5. Click OK. >>>> >>>> 6. Now, assuming that you have rights to access the computer, you >>>> should be able to hit OK until you are out of the printer properties >>>> sheet. Go back and choose to print a test page. With any luck, it will >>>> work. It has for me across a wide variety of printers. >>>> >>>> In future, you might consider buying a printer with a built in network >>>> card. A lot of printers sold today have them, and they're not >>>> expensive. That's something to think about when your current printer >>>> wears out... >>>> >>>> William >>> I've done something similar to your description for XP Home (and >>> similar) users. Encountered one today that simply may not work. Got a >>> Canon inkjet connected to a Vista Home box for the family. Owner has a >>> laptop which is a member of a Novell NETWARE (ugh!) domain. How to >>> print to the printer on the Vista Home computer? I recommended a USB >>> print server, which would also solve the same problem with a Mac running >>> OS X... Ben > >did you read my comment about limited network functionality of this >all-in-one device when used across a network? with this device it will >only have print functionality. you should be able to get the thing to >print from the new windows 7 laptop to the printer as currently >connected to the xps 410 desktop as detailed in my previously post.
From: Robert L. Altic Jr. on 27 Apr 2010 21:36 Hi Christopher, I'll try this. Thanks for the suggestion. Bob On Tue, 27 Apr 2010 19:05:13 -0400, Christopher Muto <muto(a)worldnet.att.net> wrote: >Robert L. Altic Jr. wrote: >> Hi Christopher, >> Yep, she only needs print capability. Actually there are two work >> groups, the XP is MSHOME and the Win7 is WORKGROUP. At one time I >> could recognize each other on the other computer, but now I can not >> find all the computers on the network on either computer. Any >> suggestions? Thanks in advance, I am a network newbie! Best, Bob >> >> On Mon, 26 Apr 2010 23:03:28 -0400, Christopher Muto >> <muto(a)worldnet.att.net> wrote: >> >>> William R. Walsh wrote: >>>> Hi! >>>> >>>> This is a common problem. I used to have it regularly when attempting >>>> to print to a shared printer on a machine running Windows 98 from a >>>> Windows NT (NT/2000/XP/Vista/7) machine. It can also happen any time >>>> the versions of Windows on each end differ. >>>> >>>> Here's how I solved it. >>>> >>>> 1. Install the printer driver on the computer that you will be >>>> connecting to the shared printer. Set it up as a local printer and >>>> attach it to LPT1. This isn't right but we'll fix that later. Don't >>>> choose to print a test page or anything like that, as it won't work. >>>> If the driver is built into Windows, you can just use the wizard to >>>> choose it. If the driver requires that you run a setup program to >>>> install it, you may have to temporarily connect the printer. Whatever >>>> the case, just get the printer to show up in the Printers folder >>>> somehow. >>>> >>>> 2. Go into the printer properties from the Printers folder and >>>> navigate to the "ports" tab. >>>> >>>> 3. Choose to add a "Local Port" and click the "New Port" button. >>>> >>>> 4. Type the name of the computer and the shared printer into the box >>>> that appears asking for a port name. You'd type it like this: >>>> >>>> \\computer\printer >>>> >>>> replacing "computer" with the actual computer name and "printer" with >>>> the name you are using to share the printer. >>>> >>>> 5. Click OK. >>>> >>>> 6. Now, assuming that you have rights to access the computer, you >>>> should be able to hit OK until you are out of the printer properties >>>> sheet. Go back and choose to print a test page. With any luck, it will >>>> work. It has for me across a wide variety of printers. >>>> >>>> In future, you might consider buying a printer with a built in network >>>> card. A lot of printers sold today have them, and they're not >>>> expensive. That's something to think about when your current printer >>>> wears out... >>>> >>>> William >>> williams suggestion is on the right track but here is a more direct way >>> to accomplish installation of the printer in windows 7 along with some >>> other relevant information... >>> first, the hp 3380 is an all in one laserjet that is not fully supported >>> by windows 7 unless directly connected to a windows pc with a usb cable. >>> as a network device it only serves as a printer.* in other words, the >>> best you can do is make the new inspiron 17 print over the network to >>> the hp 3380 that is connected to the xps 410. you can not make it scan >>> or fax over the network (note: hp emailed me last week about new windows >>> 7 drivers that are supposed to make it 'fully functional' but i suspect >>> that that even if that is true it will not make it fully functional as a >>> network device). >>> with that understanding her is the simplest way to install the networked >>> hp 3380 printer installed on the new inspiron 17 windows 7 laptop: >>> Assumming that your new laptop and old xps 410 desktop use the same >>> 'workgroup' name then simply click start, click >>> start-devicesandprinters, click addaprinterm click addanetworkprinter >>> and wait for the list to populate. next, select the printer from the list. >>> if the printer does not appear in the list (or you become impatient >>> waiting for it to appear) click theprinterthatiwantisntlisted >>> click selectasharedprinterby name and enter the >>> "\\computername\printername" wihtout the quotes. >>> windows 7 should identify the printer and install the built in universal >>> hp laserjet printer driver. this driver is not as refined as what is on >>> the windows xp machine but it is ok for basic printing needs. >>> >>> * and for what it is worth is only supported as a printer in the latest >>> version of osx even if directly connected with a usb cable. > >normally i would suggest changing the workgroup name on all computers on >your home's peer to peer network to 'workgroup', but since i have no >idea how many other computers you have in the group i would suggest >simply changing the new inspiron 17 with windows 7 from its default >workgroup name of 'workgroup' to the workgroup name of "mshome' to match >your other exisitng systems. >click 'start' >point to 'computer' in the right hand collumn and then right-click >click 'properties' >to the right of 'computer name, domain, and workgroup settings' click >'change settings' >the 'system properties' window will open and under the 'computer' tab >click 'change' to change the workgroup name found near the bottom of the >windows. save and restart when prompted.
From: Robert L. Altic Jr. on 27 Apr 2010 22:01
Hi Christopher, I changed the Workgroup name on the new Inspiron 17 and now it is recognized on the network and the printer works. I think you have fixed the problem. Many, many thanks. Best, Bob On Tue, 27 Apr 2010 19:05:13 -0400, Christopher Muto <muto(a)worldnet.att.net> wrote: >Robert L. Altic Jr. wrote: >> Hi Christopher, >> Yep, she only needs print capability. Actually there are two work >> groups, the XP is MSHOME and the Win7 is WORKGROUP. At one time I >> could recognize each other on the other computer, but now I can not >> find all the computers on the network on either computer. Any >> suggestions? Thanks in advance, I am a network newbie! Best, Bob >> >> On Mon, 26 Apr 2010 23:03:28 -0400, Christopher Muto >> <muto(a)worldnet.att.net> wrote: >> >>> William R. Walsh wrote: >>>> Hi! >>>> >>>> This is a common problem. I used to have it regularly when attempting >>>> to print to a shared printer on a machine running Windows 98 from a >>>> Windows NT (NT/2000/XP/Vista/7) machine. It can also happen any time >>>> the versions of Windows on each end differ. >>>> >>>> Here's how I solved it. >>>> >>>> 1. Install the printer driver on the computer that you will be >>>> connecting to the shared printer. Set it up as a local printer and >>>> attach it to LPT1. This isn't right but we'll fix that later. Don't >>>> choose to print a test page or anything like that, as it won't work. >>>> If the driver is built into Windows, you can just use the wizard to >>>> choose it. If the driver requires that you run a setup program to >>>> install it, you may have to temporarily connect the printer. Whatever >>>> the case, just get the printer to show up in the Printers folder >>>> somehow. >>>> >>>> 2. Go into the printer properties from the Printers folder and >>>> navigate to the "ports" tab. >>>> >>>> 3. Choose to add a "Local Port" and click the "New Port" button. >>>> >>>> 4. Type the name of the computer and the shared printer into the box >>>> that appears asking for a port name. You'd type it like this: >>>> >>>> \\computer\printer >>>> >>>> replacing "computer" with the actual computer name and "printer" with >>>> the name you are using to share the printer. >>>> >>>> 5. Click OK. >>>> >>>> 6. Now, assuming that you have rights to access the computer, you >>>> should be able to hit OK until you are out of the printer properties >>>> sheet. Go back and choose to print a test page. With any luck, it will >>>> work. It has for me across a wide variety of printers. >>>> >>>> In future, you might consider buying a printer with a built in network >>>> card. A lot of printers sold today have them, and they're not >>>> expensive. That's something to think about when your current printer >>>> wears out... >>>> >>>> William >>> williams suggestion is on the right track but here is a more direct way >>> to accomplish installation of the printer in windows 7 along with some >>> other relevant information... >>> first, the hp 3380 is an all in one laserjet that is not fully supported >>> by windows 7 unless directly connected to a windows pc with a usb cable. >>> as a network device it only serves as a printer.* in other words, the >>> best you can do is make the new inspiron 17 print over the network to >>> the hp 3380 that is connected to the xps 410. you can not make it scan >>> or fax over the network (note: hp emailed me last week about new windows >>> 7 drivers that are supposed to make it 'fully functional' but i suspect >>> that that even if that is true it will not make it fully functional as a >>> network device). >>> with that understanding her is the simplest way to install the networked >>> hp 3380 printer installed on the new inspiron 17 windows 7 laptop: >>> Assumming that your new laptop and old xps 410 desktop use the same >>> 'workgroup' name then simply click start, click >>> start-devicesandprinters, click addaprinterm click addanetworkprinter >>> and wait for the list to populate. next, select the printer from the list. >>> if the printer does not appear in the list (or you become impatient >>> waiting for it to appear) click theprinterthatiwantisntlisted >>> click selectasharedprinterby name and enter the >>> "\\computername\printername" wihtout the quotes. >>> windows 7 should identify the printer and install the built in universal >>> hp laserjet printer driver. this driver is not as refined as what is on >>> the windows xp machine but it is ok for basic printing needs. >>> >>> * and for what it is worth is only supported as a printer in the latest >>> version of osx even if directly connected with a usb cable. > >normally i would suggest changing the workgroup name on all computers on >your home's peer to peer network to 'workgroup', but since i have no >idea how many other computers you have in the group i would suggest >simply changing the new inspiron 17 with windows 7 from its default >workgroup name of 'workgroup' to the workgroup name of "mshome' to match >your other exisitng systems. >click 'start' >point to 'computer' in the right hand collumn and then right-click >click 'properties' >to the right of 'computer name, domain, and workgroup settings' click >'change settings' >the 'system properties' window will open and under the 'computer' tab >click 'change' to change the workgroup name found near the bottom of the >windows. save and restart when prompted. |