ati2 events [Windows XP Basics]

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From: William B. Lurie on 11 Mar 2010 19:22

Jose wrote:
> On Mar 11, 12:43 pm, "William B. Lurie" <billu...(a)nospam.net> wrote:
>> Jose wrote:
>>> On Mar 11, 7:49 am, "William B. Lurie" <billu...(a)nospam.net> wrote:
>>>> I wonder if anyone can offer an understandable explanation
>>>> for the error shown by the following event:
>>>> Event Type: Error
>>>> Event Source: ati2mtag
>>>> Event Category: CRT
>>>> Event ID: 45062
>>>> Date: 3/11/2010
>>>> Time: 6:50:12 AM
>>>> User: N/A
>>>> Computer: COMPAQ-2006
>>>> Description:
>>>> CRT invalid display type
>>>> Data:
>>>> 0000: 00 00 00 00 01 00 5a 00 ......Z.
>>>> 0008: 2c 00 00 00 06 b0 00 c0 ,....�.�
>>>> 0010: 00 00 00 00 00 00 00 00 ........
>>>> 0018: 00 00 00 00 00 00 00 00 ........
>>>> 0020: 00 00 00 00 00 00 00 00 ........
>>>> No lead that I've followed up to now gives me a clue as
>>>> to what is invalid about my CRT display type. Of course,
>>>> the system has been running for a couple of years and nothing
>>>> has been changed.....but on the other hand, it annoys me to
>>>> see those red X's when the system doesn't appear to be broken.
>>> Event #45062,Source: ati2mtag , Desc: CRT invalid display type:
>>> Here is an old post about this problem.
>>> Source:As per ATI: "When a digital panel connected to the graphics
>>> card the Windows system log will show the error CRT invalid display
>>> type, the source is ati2mtag. This occurs with Catalyst 7.7 and
>>> higher. This error will not cause any issues to the system or
>>> performance. If you do not want to see the error, the workaround is to
>>> install Catalyst 7.6". See the link to "AMD Knowledge Base Topic
>>> 737-29385" for more information.
>>> Symptoms:
>>> Solution:
>>> This error will not cause any issues to the system or performance. If
>>> you do not want to see the error, the workaround is to install
>>> Catalyst 7.6.
>>> ATI Engineering has been advised of this issue and is investigating.
>>> Any updates will be published when they become available
>>> I don't know how to check to see what version of Catalyst you are
>>> using or what you need to be using but if you provide more information
>>> maybe we can figure it out.
>>> You might find out with a little snooping:
>>> Right click an open area on your desktop, select Properties, Settings,
>>> Advanced and see if there is an options tab or something like that
>>> where it might say the Catalyst version.
>>> What kind of monitor are you using?
>>> Do you see this when you boot, shutdown, watch videos, play a game,
>>> just any old time, only once in a while and you don't know why, etc.
>>> Please provide additional information about your system:
>>> Click Start, Run and in the box enter:
>>> msinfo32
>>> Click OK, and when the System Summary info appears, click Edit, Select
>>> All, Copy and then paste the information back here.
>>> There will be some personal information (like System Name and User
>>> Name), and whatever appears to be private information to you, just
>>> delete it from the pasted information.
>>> This will minimize back and forth Q&A and eliminate guesswork.
>>> For video driver information, expand the Components, click Display,
>>> click Edit, Select All, Copy and then paste the information.
>>> .
>> Okay, I believe this is the requested info:
>>
>> OS Name Microsoft Windows XP Home Edition
>> Version 5.1.2600 Service Pack 2 Build 2600
>> OS Manufacturer Microsoft Corporation
>> System Manufacturer Compaq Presario 061
>> System Model EX304AA-ABA SR1900NX NA630
>> System Type X86-based PC
>> Processor x86 Family 15 Model 6 Stepping 4 GenuineIntel ~3200 Mhz
>> BIOS Version/Date Phoenix Technologies, LTD 3.03, 5/19/2006
>> SMBIOS Version 2.4
>> Windows Directory C:\windows
>> System Directory C:\windows\system32
>> Boot Device \Device\HarddiskVolume11
>> Locale United States
>> Hardware Abstraction Layer Version = "5.1.2600.2180
>> (xpsp_sp2_rtm.040803-2158)"
>> Time Zone Eastern Standard Time
>> Total Physical Memory 1,536.00 MB
>> Available Physical Memory 809.20 MB
>> Total Virtual Memory 2.00 GB
>> Available Virtual Memory 1.96 GB
>> Page File Space 2.73 GB
>> Page File C:\pagefile.sys
>>
>> The monitor is a standard issue 17" CRT, the usual VGA
>> that comes with desktop HP Presarios.
>>
>> As for what issue Catalyst. I snooped and all I could identify
>> is Adapter: ATI Radeon XPress 200 Series. When I went to seek a reload,
>> some time ago, it referred me to a download of a "Legacy" driver of some
>> sort.
>
> I know a little more now - let's have your video driver info.
>
> You can also get your display adapter information from Device Manager,
> Display adapter, Properties, Driver...
>
Jose, I appreciate the time you put in, trying to help.
Changing those two bits in Registry seems to have made the CRT Error
event go away, but I will try to ferret out the stuff you asked
for. Any additional information might be helpful in understanding
what causes the error.......for me and for other people. You and John
helped me, I'd like to help, too.

From: William B. Lurie on 11 Mar 2010 19:27

Jose wrote:
> On Mar 11, 12:43 pm, "William B. Lurie" <billu...(a)nospam.net> wrote:
>> Jose wrote:
>>> On Mar 11, 7:49 am, "William B. Lurie" <billu...(a)nospam.net> wrote:
>>>> I wonder if anyone can offer an understandable explanation
>>>> for the error shown by the following event:
>>>> Event Type: Error
>>>> Event Source: ati2mtag
>>>> Event Category: CRT
>>>> Event ID: 45062
>>>> Date: 3/11/2010
>>>> Time: 6:50:12 AM
>>>> User: N/A
>>>> Computer: COMPAQ-2006
>>>> Description:
>>>> CRT invalid display type
>>>> Data:
>>>> 0000: 00 00 00 00 01 00 5a 00 ......Z.
>>>> 0008: 2c 00 00 00 06 b0 00 c0 ,....�.�
>>>> 0010: 00 00 00 00 00 00 00 00 ........
>>>> 0018: 00 00 00 00 00 00 00 00 ........
>>>> 0020: 00 00 00 00 00 00 00 00 ........
>>>> No lead that I've followed up to now gives me a clue as
>>>> to what is invalid about my CRT display type. Of course,
>>>> the system has been running for a couple of years and nothing
>>>> has been changed.....but on the other hand, it annoys me to
>>>> see those red X's when the system doesn't appear to be broken.
>>> Event #45062,Source: ati2mtag , Desc: CRT invalid display type:
>>> Here is an old post about this problem.
>>> Source:As per ATI: "When a digital panel connected to the graphics
>>> card the Windows system log will show the error CRT invalid display
>>> type, the source is ati2mtag. This occurs with Catalyst 7.7 and
>>> higher. This error will not cause any issues to the system or
>>> performance. If you do not want to see the error, the workaround is to
>>> install Catalyst 7.6". See the link to "AMD Knowledge Base Topic
>>> 737-29385" for more information.
>>> Symptoms:
>>> Solution:
>>> This error will not cause any issues to the system or performance. If
>>> you do not want to see the error, the workaround is to install
>>> Catalyst 7.6.
>>> ATI Engineering has been advised of this issue and is investigating.
>>> Any updates will be published when they become available
>>> I don't know how to check to see what version of Catalyst you are
>>> using or what you need to be using but if you provide more information
>>> maybe we can figure it out.
>>> You might find out with a little snooping:
>>> Right click an open area on your desktop, select Properties, Settings,
>>> Advanced and see if there is an options tab or something like that
>>> where it might say the Catalyst version.
>>> What kind of monitor are you using?
>>> Do you see this when you boot, shutdown, watch videos, play a game,
>>> just any old time, only once in a while and you don't know why, etc.
>>> Please provide additional information about your system:
>>> Click Start, Run and in the box enter:
>>> msinfo32
>>> Click OK, and when the System Summary info appears, click Edit, Select
>>> All, Copy and then paste the information back here.
>>> There will be some personal information (like System Name and User
>>> Name), and whatever appears to be private information to you, just
>>> delete it from the pasted information.
>>> This will minimize back and forth Q&A and eliminate guesswork.
>>> For video driver information, expand the Components, click Display,
>>> click Edit, Select All, Copy and then paste the information.
>>> .
>> Okay, I believe this is the requested info:
>>
>> OS Name Microsoft Windows XP Home Edition
>> Version 5.1.2600 Service Pack 2 Build 2600
>> OS Manufacturer Microsoft Corporation
>> System Manufacturer Compaq Presario 061
>> System Model EX304AA-ABA SR1900NX NA630
>> System Type X86-based PC
>> Processor x86 Family 15 Model 6 Stepping 4 GenuineIntel ~3200 Mhz
>> BIOS Version/Date Phoenix Technologies, LTD 3.03, 5/19/2006
>> SMBIOS Version 2.4
>> Windows Directory C:\windows
>> System Directory C:\windows\system32
>> Boot Device \Device\HarddiskVolume11
>> Locale United States
>> Hardware Abstraction Layer Version = "5.1.2600.2180
>> (xpsp_sp2_rtm.040803-2158)"
>> Time Zone Eastern Standard Time
>> Total Physical Memory 1,536.00 MB
>> Available Physical Memory 809.20 MB
>> Total Virtual Memory 2.00 GB
>> Available Virtual Memory 1.96 GB
>> Page File Space 2.73 GB
>> Page File C:\pagefile.sys
>>
>> The monitor is a standard issue 17" CRT, the usual VGA
>> that comes with desktop HP Presarios.
>>
>> As for what issue Catalyst. I snooped and all I could identify
>> is Adapter: ATI Radeon XPress 200 Series. When I went to seek a reload,
>> some time ago, it referred me to a download of a "Legacy" driver of some
>> sort.
>
> I know a little more now - let's have your video driver info.
>
> You can also get your display adapter information from Device Manager,
> Display adapter, Properties, Driver...
>
Jose, I went there and got the info but I don't think there's
anything you can hang your hat on.

It's again ATI Radeon XPress 200 Series
ATI Technologies 8.493.0.0

From: John John - MVP on 11 Mar 2010 20:54

William B. Lurie wrote:
> William B. Lurie wrote:
>> John John - MVP wrote:
>>> William B. Lurie wrote:
>>>> John John - MVP wrote:
>>>>> William B. Lurie wrote:
>>>>>> I wonder if anyone can offer an understandable explanation
>>>>>> for the error shown by the following event:
>>>>>>
>>>>>> Event Type: Error
>>>>>> Event Source: ati2mtag
>>>>>> Event Category: CRT
>>>>>> Event ID: 45062
>>>>>> Date: 3/11/2010
>>>>>> Time: 6:50:12 AM
>>>>>> User: N/A
>>>>>> Computer: COMPAQ-2006
>>>>>> Description:
>>>>>> CRT invalid display type
>>>>>> Data:
>>>>>> 0000: 00 00 00 00 01 00 5a 00 ......Z.
>>>>>> 0008: 2c 00 00 00 06 b0 00 c0 ,....�.�
>>>>>> 0010: 00 00 00 00 00 00 00 00 ........
>>>>>> 0018: 00 00 00 00 00 00 00 00 ........
>>>>>> 0020: 00 00 00 00 00 00 00 00 ........
>>>>>>
>>>>>> No lead that I've followed up to now gives me a clue as
>>>>>> to what is invalid about my CRT display type. Of course,
>>>>>> the system has been running for a couple of years and nothing
>>>>>> has been changed.....but on the other hand, it annoys me to
>>>>>> see those red X's when the system doesn't appear to be broken.
>>>>>
>>>>> According to ATI the error occurs "When a digital panel connected
>>>>> to the graphics card..." but you say that you have a CRT, go
>>>>> figure...
>>>>>
>>>>> This is what I can find:
>>>>>
>>>>> http://eventid.net/display.asp?eventid=45062&eventno=9333&source=ati2mtag&phase=1
>>>>>
>>>>> Event ID 45062 Source ati2mtag
>>>>>
>>>>> http://www.betanews.com/profile/nelsonhf
>>>>>
>>>>> John
>>>> John, both of those links generate Error reporting to Microsoft....
>>>> and don't work for me.
>>>
>>> I don't know why you are getting these errors, maybe something to do
>>> with your antivirus or other security software not allowing you to
>>> click the links from your newsreader? Copy and paste the links to
>>> your browser navigation bar or copy them to a search engine and see
>>> if you can navigate from the links in the search results.
>>>
>>> John
>> Got to the betanews link, John, made the changes in Registry.
>> I'm going to clear all Events, reboot, and will report later
>> on the CRT error message.
> John, it went through a cycle of hibernate, all the way, and
> when I just brought it up, and looked at Events, there were *none*
> of the old familiar CRT error events. Looks like that was a winner, and
> thanks a bundle.

You're welcome.

John

From: William B. Lurie on 11 Mar 2010 21:13

John John - MVP wrote:
> William B. Lurie wrote:
>> William B. Lurie wrote:
>>> John John - MVP wrote:
>>>> William B. Lurie wrote:
>>>>> John John - MVP wrote:
>>>>>> William B. Lurie wrote:
>>>>>>> I wonder if anyone can offer an understandable explanation
>>>>>>> for the error shown by the following event:
>>>>>>>
>>>>>>> Event Type: Error
>>>>>>> Event Source: ati2mtag
>>>>>>> Event Category: CRT
>>>>>>> Event ID: 45062
>>>>>>> Date: 3/11/2010
>>>>>>> Time: 6:50:12 AM
>>>>>>> User: N/A
>>>>>>> Computer: COMPAQ-2006
>>>>>>> Description:
>>>>>>> CRT invalid display type
>>>>>>> Data:
>>>>>>> 0000: 00 00 00 00 01 00 5a 00 ......Z.
>>>>>>> 0008: 2c 00 00 00 06 b0 00 c0 ,....�.�
>>>>>>> 0010: 00 00 00 00 00 00 00 00 ........
>>>>>>> 0018: 00 00 00 00 00 00 00 00 ........
>>>>>>> 0020: 00 00 00 00 00 00 00 00 ........
>>>>>>>
>>>>>>> No lead that I've followed up to now gives me a clue as
>>>>>>> to what is invalid about my CRT display type. Of course,
>>>>>>> the system has been running for a couple of years and nothing
>>>>>>> has been changed.....but on the other hand, it annoys me to
>>>>>>> see those red X's when the system doesn't appear to be broken.
>>>>>>
>>>>>> According to ATI the error occurs "When a digital panel connected
>>>>>> to the graphics card..." but you say that you have a CRT, go
>>>>>> figure...
>>>>>>
>>>>>> This is what I can find:
>>>>>>
>>>>>> http://eventid.net/display.asp?eventid=45062&eventno=9333&source=ati2mtag&phase=1
>>>>>>
>>>>>> Event ID 45062 Source ati2mtag
>>>>>>
>>>>>> http://www.betanews.com/profile/nelsonhf
>>>>>>
>>>>>> John
>>>>> John, both of those links generate Error reporting to Microsoft....
>>>>> and don't work for me.
>>>>
>>>> I don't know why you are getting these errors, maybe something to do
>>>> with your antivirus or other security software not allowing you to
>>>> click the links from your newsreader? Copy and paste the links to
>>>> your browser navigation bar or copy them to a search engine and see
>>>> if you can navigate from the links in the search results.
>>>>
>>>> John
>>> Got to the betanews link, John, made the changes in Registry.
>>> I'm going to clear all Events, reboot, and will report later
>>> on the CRT error message.
>> John, it went through a cycle of hibernate, all the way, and
>> when I just brought it up, and looked at Events, there were *none*
>> of the old familiar CRT error events. Looks like that was a winner,
>> and thanks a bundle.
>
> You're welcome.
>
> John
In the past, John, strange things have been known to happen due
to 'updates' that I can't always prevent from being forced on
me overnight. Let's see what I see tomorrow morning.

From: Jose on 12 Mar 2010 06:20

On Mar 11, 7:27 pm, "William B. Lurie" <billu...(a)nospam.net> wrote:
> Jose wrote:
> > On Mar 11, 12:43 pm, "William B. Lurie" <billu...(a)nospam.net> wrote:
> >> Jose wrote:
> >>> On Mar 11, 7:49 am, "William B. Lurie" <billu...(a)nospam.net> wrote:
> >>>> I wonder if anyone can offer an understandable explanation
> >>>> for the error shown by the following event:
> >>>> Event Type: Error
> >>>> Event Source: ati2mtag
> >>>> Event Category: CRT
> >>>> Event ID: 45062
> >>>> Date: 3/11/2010
> >>>> Time: 6:50:12 AM
> >>>> User: N/A
> >>>> Computer: COMPAQ-2006
> >>>> Description:
> >>>> CRT invalid display type
> >>>> Data:
> >>>> 0000: 00 00 00 00 01 00 5a 00 ......Z.
> >>>> 0008: 2c 00 00 00 06 b0 00 c0 ,....°.À
> >>>> 0010: 00 00 00 00 00 00 00 00 ........
> >>>> 0018: 00 00 00 00 00 00 00 00 ........
> >>>> 0020: 00 00 00 00 00 00 00 00 ........
> >>>> No lead that I've followed up to now gives me a clue as
> >>>> to what is invalid about my CRT display type. Of course,
> >>>> the system has been running for a couple of years and nothing
> >>>> has been changed.....but on the other hand, it annoys me to
> >>>> see those red X's when the system doesn't appear to be broken.
> >>> Event #45062,Source: ati2mtag , Desc: CRT invalid display type:
> >>> Here is an old post about this problem.
> >>> Source:As per ATI: "When a digital panel connected to the graphics
> >>> card the Windows system log will show the error CRT invalid display
> >>> type, the source is ati2mtag. This occurs with Catalyst 7.7 and
> >>> higher. This error will not cause any issues to the system or
> >>> performance. If you do not want to see the error, the workaround is to
> >>> install Catalyst 7.6". See the link to "AMD Knowledge Base Topic
> >>> 737-29385" for more information.
> >>> Symptoms:
> >>> Solution:
> >>> This error will not cause any issues to the system or performance. If
> >>> you do not want to see the error, the workaround is to install
> >>> Catalyst 7.6.
> >>> ATI Engineering has been advised of this issue and is investigating.
> >>> Any updates will be published when they become available
> >>> I don't know how to check to see what version of Catalyst you are
> >>> using or what you need to be using but if you provide more information
> >>> maybe we can figure it out.
> >>> You might find out with a little snooping:
> >>> Right click an open area on your desktop, select Properties, Settings,
> >>> Advanced and see if there is an options tab or something like that
> >>> where it might say the Catalyst version.
> >>> What kind of monitor are you using?
> >>> Do you see this when you boot, shutdown, watch videos, play a game,
> >>> just any old time, only once in a while and you don't know why, etc.
> >>> Please provide additional information about your system:
> >>> Click Start, Run and in the box enter:
> >>> msinfo32
> >>> Click OK, and when the System Summary info appears, click Edit, Select
> >>> All, Copy and then paste the information back here.
> >>> There will be some personal information (like System Name and User
> >>> Name), and whatever appears to be private information to you, just
> >>> delete it from the pasted information.
> >>> This will minimize back and forth Q&A and eliminate guesswork.
> >>> For video driver information, expand the Components, click Display,
> >>> click Edit, Select All, Copy and then paste the information.
> >>> .
> >> Okay, I believe this is the requested info:
>
> >> OS Name Microsoft Windows XP Home Edition
> >> Version 5.1.2600 Service Pack 2 Build 2600
> >> OS Manufacturer Microsoft Corporation
> >> System Manufacturer Compaq Presario 061
> >> System Model EX304AA-ABA SR1900NX NA630
> >> System Type X86-based PC
> >> Processor x86 Family 15 Model 6 Stepping 4 GenuineIntel ~3200 Mhz
> >> BIOS Version/Date Phoenix Technologies, LTD 3.03, 5/19/2006
> >> SMBIOS Version 2.4
> >> Windows Directory C:\windows
> >> System Directory C:\windows\system32
> >> Boot Device \Device\HarddiskVolume11
> >> Locale United States
> >> Hardware Abstraction Layer Version = "5.1.2600.2180
> >> (xpsp_sp2_rtm.040803-2158)"
> >> Time Zone Eastern Standard Time
> >> Total Physical Memory 1,536.00 MB
> >> Available Physical Memory 809.20 MB
> >> Total Virtual Memory 2.00 GB
> >> Available Virtual Memory 1.96 GB
> >> Page File Space 2.73 GB
> >> Page File C:\pagefile.sys
>
> >> The monitor is a standard issue 17" CRT, the usual VGA
> >> that comes with desktop HP Presarios.
>
> >> As for what issue Catalyst. I snooped and all I could identify
> >> is Adapter: ATI Radeon XPress 200 Series. When I went to seek a reload,
> >> some time ago, it referred me to a download of a "Legacy" driver of some
> >> sort.
>
> > I know a little more now - let's have your video driver info.
>
> > You can also get your display adapter information from Device Manager,
> > Display adapter, Properties, Driver...
>
> Jose, I went there and got the info but I don't think there's
> anything you can hang your hat on.
>
> It's again ATI Radeon XPress 200 Series
> ATI Technologies 8.493.0.0

Well, from what I can tell you are 14 versions behind in your video
drivers. Check here and you will find your version in the middle
column and many new ones.

http://support.amd.com/us/gpudownload/windows/Legacy/previous/Pages/radeonaiw_xp.aspx

The idea from John John - I read about that too yesterday and that may
be what you need for what you have. I don't have the inspiration to
read the release notes for each of the newer versions to see if your
particular message is acknowledged and fixed, and it may not be fixed
at all for that legacy video device.

Sometimes I think if you are using an old version but it works okay
for what you do - is it just not worth it to upgrade to a new version
that may fix your benign error message or just because your have an
old version - and then maybe have some new issue. You can ignore the
message and live with it or figure out a way to turn off the message
since you have no other important issues.

Somebody has already chased your Event Log message and figured out how
to keep the message from showing up in the Event Log as you can see -
and I hope that works and you are happy with it. The "problem" was
not really fixed, you just don't see the message any more. There may
not even be a problem that needs to be fixed. Maybe is it just some
silly programming oversight in the driver. Maybe it is supposed to
just be an informational message and not really an error message at
all in spite of its appearance.

I am still of the belief that no message in the Event Log should defy
reasonable explanation and if I saw it and could not explain it, that
would annoy me.

My motherboard is kind of old too and I have no errors or problems
with it that I know of, but I am several versions behind in the BIOS.
Do you think I am going to upgrade my BIOS just to be on the latest
version? Noooooooooooo...

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