laptop shuts down?
in [Help and Support]
|
From: mozer on 2 Apr 2007 18:28 -mozer Event Type: Error Event Source: Disk Event Category: None Event ID: 11 Date: 4/2/2007 Time: 4:50:09 PM User: N/A Computer: HOME-N5xxxxxxxxx Description: The driver detected a controller error on \Device\Harddisk0\D. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 03 00 68 00 01 00 b6 00 ..h...¶. 0008: 00 00 00 00 0b 00 04 c0 .......À 0010: 01 01 00 00 00 00 00 00 ........ 0018: 00 00 00 00 00 00 00 00 ........ 0020: 00 7e 19 29 07 00 00 00 .~.).... "C.Joseph Drayton" wrote: > mozer wrote: > > Hi, i'm running Windows XP SP2 with an external dvd/cd-rom on a P4 2.6 Ghz > > 448Mb RAM laptop. My internal cd-rom will only read data cd's and dvd's so I > > bought an external removable device. The external dvd/cd-rom loads software > > fine but my problem is when I use it to play games. Five to ten minutes into > > the game the computer completely shuts down and I have to press the power > > button to restart. I've read many of the threads similar to mine. I've > > checked event viewer and found 2 errors next to each other. The first one > > that occured is: source:disk > > event id:11 decrip: the drive detected a controller error > > on\Device\Harddisk O\D > > The second error is: source:atapi event id:9 discrip: did not resond > > within the timeout period. I've also checked sevices.msc but I don't want to > > mess with it. Could you please help? ty- bewildered > > Hi Mozer, > > I would guess that the external CD/DVD is a USB device. > > If that is the case, is your USB port 1.1 or 2.0. If the device is > 2.0 and your port is 1.1 that maybe your problem. > > When I see a device timeout error, I normally assume that the > requesting application is not getting the requested data fast > enough. Games if they are graphical tend to want the data very fast. > > Note that the drive can actually work with some programs and not > others because some programs allow Windows to determine the timeout > period whereas programs like games because they need data fast will > have its own data flow monitor and it may feel that the data is not > coming in fast enough. > > > Ciao . . . C.Joseph > > "When hope is lost . . . the spirit dies." > -- Lao Tzu > > http://www.tlerma.com/ >
From: mozer on 2 Apr 2007 18:42
Hello, I have a Memorex Multi Format dual layer external USB 2.0 DVD/CD-ROM. I have disabled the internal DVD/CD-ROM. The MS link says it could be a loose cable I replaced it. It still shuts down when playing a CD-ROM/ game. I meet all the minimum requirements for the device, P3 800Mhz, P4 1.8Ghz for faster results 256MB RAM minimum 512MB for optimum performance (right off the box). I have 3 USB ports. Should I change the boot order? Right now it's removable devices, cd-rom,hard disk, Lan. I have spirt, hope, and cofidence. -- mozer "C.Joseph Drayton" wrote: > mozer wrote: > > Hi, i'm running Windows XP SP2 with an external dvd/cd-rom on a P4 2.6 Ghz > > 448Mb RAM laptop. My internal cd-rom will only read data cd's and dvd's so I > > bought an external removable device. The external dvd/cd-rom loads software > > fine but my problem is when I use it to play games. Five to ten minutes into > > the game the computer completely shuts down and I have to press the power > > button to restart. I've read many of the threads similar to mine. I've > > checked event viewer and found 2 errors next to each other. The first one > > that occured is: source:disk > > event id:11 decrip: the drive detected a controller error > > on\Device\Harddisk O\D > > The second error is: source:atapi event id:9 discrip: did not resond > > within the timeout period. I've also checked sevices.msc but I don't want to > > mess with it. Could you please help? ty- bewildered > > Hi Mozer, > > I would guess that the external CD/DVD is a USB device. > > If that is the case, is your USB port 1.1 or 2.0. If the device is > 2.0 and your port is 1.1 that maybe your problem. > > When I see a device timeout error, I normally assume that the > requesting application is not getting the requested data fast > enough. Games if they are graphical tend to want the data very fast. > > Note that the drive can actually work with some programs and not > others because some programs allow Windows to determine the timeout > period whereas programs like games because they need data fast will > have its own data flow monitor and it may feel that the data is not > coming in fast enough. > > > Ciao . . . C.Joseph > > "When hope is lost . . . the spirit dies." > -- Lao Tzu > > http://www.tlerma.com/ > |