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From: Jim Pickering on 20 Nov 2005 20:25
Check in Tools/Accounts -Mail tab for the account involved and on the Server
tab, at the bottom is a box, My server requires authentication. Check that
and then click the Settings button and make sure it is set to use the login
settings.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/profile=F9F51EF1-4AE3-4D23-B2D8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.


"Fred" <testing(a)testing1212mouse.com> wrote in message
news:D38gf.1934$792.669(a)trnddc08...
> Thanks, Michael. I just did what you suggested.
>
> Below are excerpts from the SMPT log. Then below that is the POP log --
> addresses and other info altered for privacy....
>
> Excerpts from SMTP Log:
>
> SMTP: 15:31:34 [rx] 235 2.7.0 LOGIN authentication successful.
> SMTP: 15:31:34 [tx] MAIL FROM: <dotcom(a)name.com>
> SMTP: 15:31:34 [rx] 250 2.5.0 Address Ok.
> SMTP: 15:31:34 [tx] RCPT TO: <user02(a)verizon.net>
> SMTP: 15:31:34 [rx] 452 4.2.1 mailbox temporarily disabled:
> user02(a)verizon.net
> SMTP: 15:31:34 [tx] QUIT
> SMTP: 15:31:34 [rx] 221 2.3.0 Bye received. Goodbye.
>
> SMTP: 15:36:36 [rx] 235 2.7.0 LOGIN authentication successful.
> SMTP: 15:36:36 [tx] MAIL FROM: <dotcom(a)name.com>
> SMTP: 15:36:36 [rx] 250 2.5.0 Address Ok.
> SMTP: 15:36:36 [tx] RCPT TO: <user02(a)verizon.net>
> SMTP: 15:36:36 [rx] 452 4.2.1 mailbox temporarily disabled:
> user02(a)verizon.net
> SMTP: 15:36:36 [tx] QUIT
> SMTP: 15:36:36 [rx] 221 2.3.0 Bye received. Goodbye.
>
> SMTP: 15:36:37 [rx] 235 2.7.0 LOGIN authentication successful.
> SMTP: 15:36:37 [tx] MAIL FROM: <user02(a)verizon.net>
> SMTP: 15:36:37 [rx] 550 5.7.1 Authentication is required to send mail as
> <resxxxgt(a)verizon.net>
> SMTP: 15:36:37 [tx] QUIT
> SMTP: 15:36:37 [rx] 221 2.3.0 Bye received. Goodbye.
>
> SMTP: 15:36:41 [rx] 235 2.7.0 LOGIN authentication successful.
> SMTP: 15:36:41 [tx] MAIL FROM: <dotcom(a)name.com>
> SMTP: 15:36:41 [rx] 250 2.5.0 Address Ok.
> SMTP: 15:36:41 [tx] RCPT TO: <user02(a)verizon.net>
> SMTP: 15:36:41 [rx] 452 4.2.1 mailbox temporarily disabled:
> user02(a)verizon.net
> SMTP: 15:36:41 [tx] QUIT
> SMTP: 15:36:41 [rx] 221 2.3.0 Bye received. Goodbye.
>
> SMTP: 15:36:42 [rx] 235 2.7.0 LOGIN authentication successful.
> SMTP: 15:36:43 [tx] MAIL FROM: <user02(a)verizon.net>
> SMTP: 15:36:43 [rx] 550 5.7.1 Authentication is required to send mail as
> <resxxxgt(a)verizon.net>
> SMTP: 15:36:43 [tx] QUIT
> SMTP: 15:36:43 [rx] 221 2.3.0 Bye received. Goodbye.
>
> Complete POP Log File:
>
> (1) Tried to send email from primary account to new 2nd account.
>
> Outlook Express 6.00.2800.1437
> POP3 Log started at 11/20/2005 15:30:43
> POP3: 15:30:43 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2 Patch 0.04 (built Dec 24 2004))
> <123456bd.a94ff0(a)vmsxxx.mailsrvcs.net>
> POP3: 15:30:43 [tx] USER user01
> POP3: 15:30:43 [rx] +OK password required for user user01(a)verizon.net
> POP3: 15:30:43 [tx] PASS *********
> POP3: 15:30:43 [rx] +OK Maildrop ready
> POP3: 15:30:43 [tx] STAT
> POP3: 15:30:44 [rx] +OK 0 0
> POP3: 15:30:44 [tx] QUIT
> POP3: 15:30:44 [rx] +OK
> POP3: 15:30:44 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2 Patch 0.04 (built Dec 24 2004))
> <123456be.420b2f8(a)vmsxxx.mailsrvcs.net>
> POP3: 15:30:44 [tx] USER user01
> POP3: 15:30:44 [rx] +OK password required for user user01(a)verizon.net
> POP3: 15:30:44 [tx] PASS *********
> POP3: 15:30:44 [rx] +OK Maildrop ready
> POP3: 15:30:44 [tx] STAT
> POP3: 15:30:44 [rx] +OK 0 0
> POP3: 15:30:44 [tx] QUIT
> POP3: 15:30:44 [rx] +OK
> POP3: 15:30:44 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2 Patch 0.04 (built Dec 24 2004))
> <123456be.1077140(a)vmsxxx.mailsrvcs.net>
> POP3: 15:30:44 [tx] USER user01
> POP3: 15:30:44 [rx] +OK password required for user user01(a)verizon.net
> POP3: 15:30:44 [tx] PASS *********
> POP3: 15:30:47 [rx] -ERR [AUTH] Authentication failed
> POP3: 15:31:00 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2 Patch 0.04 (built Dec 24 2004))
> <123456ce.38f51c8(a)vmsxxx.mailsrvcs.net>
> POP3: 15:31:00 [tx] USER user02
> POP3: 15:31:01 [rx] +OK password required for user user02(a)verizon.net
> POP3: 15:31:01 [tx] PASS *********
> POP3: 15:31:04 [rx] -ERR [AUTH] Authentication failed
> POP3: 15:31:10 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2-2.07 (built May 23 2005))
> <123456d8.8c3000(a)vmsxxx.mailsrvcs.net>
> POP3: 15:31:10 [tx] USER user01
> POP3: 15:31:10 [rx] +OK password required for user user01(a)verizon.net
> POP3: 15:31:10 [tx] PASS *********
> POP3: 15:31:10 [rx] +OK Maildrop ready
> POP3: 15:31:10 [tx] STAT
> POP3: 15:31:10 [rx] +OK 0 0
> POP3: 15:31:10 [tx] QUIT
> POP3: 15:31:10 [rx] +OK
> POP3: 15:31:12 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2 Patch 0.04 (built Dec 24 2004))
> <123456da.2621190(a)vmsxxx.mailsrvcs.net>
> POP3: 15:31:12 [tx] USER user01
> POP3: 15:31:12 [rx] +OK password required for user user01(a)verizon.net
> POP3: 15:31:12 [tx] PASS *********
> POP3: 15:31:12 [rx] +OK Maildrop ready
> POP3: 15:31:12 [tx] STAT
> POP3: 15:31:12 [rx] +OK 0 0
> POP3: 15:31:12 [tx] QUIT
> POP3: 15:31:12 [rx] +OK
> POP3: 15:31:12 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2 Patch 0.04 (built Dec 24 2004))
> <123456da.3acd268(a)vmsxxx.mailsrvcs.net>
> POP3: 15:31:12 [tx] USER user01
> POP3: 15:31:12 [rx] +OK password required for user user01(a)verizon.net
> POP3: 15:31:12 [tx] PASS *********
> POP3: 15:31:12 [rx] +OK Maildrop ready
> POP3: 15:31:12 [tx] STAT
> POP3: 15:31:12 [rx] +OK 0 0
> POP3: 15:31:12 [tx] QUIT
> POP3: 15:31:12 [rx] +OK
> POP3: 15:31:12 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2 Patch 0.04 (built Dec 24 2004))
> <123456da.31291d0(a)vmsxxx.mailsrvcs.net>
> POP3: 15:31:12 [tx] USER user01
> POP3: 15:31:13 [rx] +OK password required for user user01(a)verizon.net
> POP3: 15:31:13 [tx] PASS *********
> POP3: 15:31:13 [rx] +OK Maildrop ready
> POP3: 15:31:13 [tx] STAT
> POP3: 15:31:13 [rx] +OK 0 0
> POP3: 15:31:13 [tx] QUIT
> POP3: 15:31:13 [rx] +OK
> POP3: 15:31:34 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2 Patch 0.04 (built Dec 24 2004))
> <123456f0.afd028(a)vmsxxx.mailsrvcs.net>
> POP3: 15:31:34 [tx] USER user01
> POP3: 15:31:34 [rx] +OK password required for user user01(a)verizon.net
> POP3: 15:31:34 [tx] PASS *********
> POP3: 15:31:34 [rx] +OK Maildrop ready
> POP3: 15:31:34 [tx] STAT
> POP3: 15:31:35 [rx] +OK 0 0
> POP3: 15:31:35 [tx] QUIT
> POP3: 15:31:35 [rx] +OK
> POP3: 15:31:35 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2 Patch 0.04 (built Dec 24 2004))
> <123456f1.c0d030(a)vmsxxx.mailsrvcs.net>
> POP3: 15:31:35 [tx] USER user01
> POP3: 15:31:35 [rx] +OK password required for user user01(a)verizon.net
> POP3: 15:31:35 [tx] PASS *********
> POP3: 15:31:35 [rx] +OK Maildrop ready
> POP3: 15:31:35 [tx] STAT
> POP3: 15:31:35 [rx] +OK 0 0
> POP3: 15:31:35 [tx] QUIT
> POP3: 15:31:35 [rx] +OK
> POP3: 15:31:35 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2 Patch 0.04 (built Dec 24 2004))
> <123456f1.1145118(a)vmsxxx.mailsrvcs.net>
> POP3: 15:31:35 [tx] USER user01
> POP3: 15:31:35 [rx] +OK password required for user user01(a)verizon.net
> POP3: 15:31:35 [tx] PASS *********
> POP3: 15:31:35 [rx] +OK Maildrop ready
> POP3: 15:31:35 [tx] STAT
> POP3: 15:31:35 [rx] +OK 0 0
> POP3: 15:31:35 [tx] QUIT
> POP3: 15:31:35 [rx] +OK
>
> (2) Tried to send email from new 2nd account to primary account.
>
> POP3: 15:36:36 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2 Patch 0.04 (built Dec 24 2004))
> <6543211e.891008(a)vmsxxx.mailsrvcs.net>
> POP3: 15:36:36 [tx] USER user01
> POP3: 15:36:36 [rx] +OK password required for user user01(a)verizon.net
> POP3: 15:36:36 [tx] PASS *********
> POP3: 15:36:36 [rx] +OK Maildrop ready
> POP3: 15:36:36 [tx] STAT
> POP3: 15:36:36 [rx] +OK 1 1206
> POP3: 15:36:36 [tx] LIST
> POP3: 15:36:36 [rx] +OK scan listing follows
> POP3: 15:36:36 [rx] 1 1206
> POP3: 15:36:36 [rx] .
> POP3: 15:36:36 [tx] RETR 1
> POP3: 15:36:36 [rx] +OK 1206 octets
> POP3: 15:36:36 [tx] DELE 1
> POP3: 15:36:36 [rx] +OK message deleted
> POP3: 15:36:36 [tx] QUIT
> POP3: 15:36:36 [rx] +OK
> POP3: 15:36:37 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2 Patch 0.04 (built Dec 24 2004))
> <6543211e.2a0d2a0(a)vmsxxx.mailsrvcs.net>
> POP3: 15:36:37 [tx] USER user01
> POP3: 15:36:37 [rx] +OK password required for user user01(a)verizon.net
> POP3: 15:36:37 [tx] PASS *********
> POP3: 15:36:37 [rx] +OK Maildrop ready
> POP3: 15:36:37 [tx] STAT
> POP3: 15:36:37 [rx] +OK 0 0
> POP3: 15:36:37 [tx] QUIT
> POP3: 15:36:37 [rx] +OK
> POP3: 15:36:38 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2 Patch 0.04 (built Dec 24 2004))
> <6543211f.6f97378(a)vmsxxx.mailsrvcs.net>
> POP3: 15:36:38 [tx] USER user01
> POP3: 15:36:38 [rx] +OK password required for user user01(a)verizon.net
> POP3: 15:36:38 [tx] PASS *********
> POP3: 15:36:38 [rx] +OK Maildrop ready
> POP3: 15:36:38 [tx] STAT
> POP3: 15:36:38 [rx] +OK 0 0
> POP3: 15:36:38 [tx] QUIT
> POP3: 15:36:38 [rx] +OK
> POP3: 15:36:42 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2 Patch 0.04 (built Dec 24 2004))
> <65432123.a13070(a)vmsxxx.mailsrvcs.net>
> POP3: 15:36:42 [tx] USER user01
> POP3: 15:36:42 [rx] +OK password required for user user01(a)verizon.net
> POP3: 15:36:42 [tx] PASS *********
> POP3: 15:36:42 [rx] +OK Maildrop ready
> POP3: 15:36:42 [tx] STAT
> POP3: 15:36:42 [rx] +OK 0 0
> POP3: 15:36:42 [tx] QUIT
> POP3: 15:36:42 [rx] +OK
> POP3: 15:36:42 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2 Patch 0.04 (built Dec 24 2004))
> <65432124.451d2e0(a)vmsxxx.mailsrvcs.net>
> POP3: 15:36:42 [tx] USER user01
> POP3: 15:36:42 [rx] +OK password required for user user01(a)verizon.net
> POP3: 15:36:42 [tx] PASS *********
> POP3: 15:36:42 [rx] +OK Maildrop ready
> POP3: 15:36:42 [tx] STAT
> POP3: 15:36:42 [rx] +OK 0 0
> POP3: 15:36:42 [tx] QUIT
> POP3: 15:36:42 [rx] +OK
> POP3: 15:36:43 [rx] +OK Messaging Multiplexor (Sun Java(tm) System
> Messaging
> Server 6.2 Patch 0.04 (built Dec 24 2004))
> <65432125.c9d030(a)vmsxxx.mailsrvcs.net>
> POP3: 15:36:43 [tx] USER user01
> POP3: 15:36:43 [rx] +OK password required for user user01(a)verizon.net
> POP3: 15:36:43 [tx] PASS *********
> POP3: 15:36:43 [rx] +OK Maildrop ready
> POP3: 15:36:43 [tx] STAT
> POP3: 15:36:43 [rx] +OK 0 0
> POP3: 15:36:43 [tx] QUIT
> POP3: 15:36:43 [rx] +OK
>
>
>
> "Michael C Finn" <michael.c.finn(a)verizon.net> wrote in message
> news:qh6gf.16670$tT1.13182(a)trnddc01...
>>
>> "Fred" <testing(a)testing1212mouse.com> wrote in message
>> news:JF2gf.1585$792.1112(a)trnddc08...
>> > "Paul_B" <pb_public(a)operamail.com> wrote in message
>> > news:1bs4tk6uiecq5$.dlg(a)pbpublic.invalid...
>> > > On Sat, 19 Nov 2005 18:50:15 GMT, Fred wrote:
>> > >
>> > > > Many thanks for the help. Is this a problem with Verizon or OE6 or
> my
>> > > > computer?
>> > >
>> > >
>> > > Verizon's requirements are by any count unreasonable. But based
>> > > on the level of information you've given, I can't tell how to
>> > > solve the problem except in general terms.
>> >
>> > OK, thanks just the same. I'm on the way back to Verizon India.....
> wish me
>> > luck - and patience.
>> >
>> >
>> Have you tried a troubleshooting log? Go to the OE6 Tools>Options>
>> Maintenance tab and turn on the troubleshooting logs at the bottom of the
> box.
>> Then do a few experiments with sending and receiving mail with your
> secondary
>> account. Then review the logs that result. They give a more detailed
> listing
>> of what is going on when OE6 tries to access your Verizon mail. Besides,
>> knowing these log entry errors gives you a little more information to
>> pass
> on
>> to a tech other than the usual error messages you have been getting.
>>
>>
>
>

From: Fred on 21 Nov 2005 00:15
Thanks. I just logged tried it... dslstart.verizon.net > my account >

There were no subaccts listed, so I added a new subaccount > completed info
> create subaccount >

Then the next page never appeared. After waiting a long time, I went back
and saw that the new subaccount had not been added. Also, I saw that 4
other subaccounts that I had not entered were there. Sounds like there is
some kind of problem out of my control here. Once again...... (gritting my
teeth).... I will call Verizon India.

"Skip Ford" <skip.ford(a)verizon.net> wrote in message
news:yX8gf.4550$Ze6.1248(a)trndny04...
> In 0.verizon.email.discussion-general Fred <testing(a)testing1212mouse.com>
wrote:
> > SMTP: 15:31:34 [rx] 235 2.7.0 LOGIN authentication successful.
> > SMTP: 15:31:34 [tx] MAIL FROM: <dotcom(a)name.com>
> > SMTP: 15:31:34 [rx] 250 2.5.0 Address Ok.
> > SMTP: 15:31:34 [tx] RCPT TO: <user02(a)verizon.net>
> > SMTP: 15:31:34 [rx] 452 4.2.1 mailbox temporarily disabled:
> > user02(a)verizon.net
> > SMTP: 15:31:34 [tx] QUIT
> > SMTP: 15:31:34 [rx] 221 2.3.0 Bye received. Goodbye.
>
> Looks like "user02" doesn't have email access. Verizon isn't
> accepting email on behalf of "user02" and it doesn't allow "user02" to
> send mail.
>
> Sign in to the website and make sure this subaccount has email service
> enabled.
>
> I removed the public crossposts, again, from this article. You should
> not crosspost between private and public groups.
>
> --
> Skip, who doesn't work for Verizon.



From: Fred on 22 Nov 2005 12:03
I set up a 2nd verizon account and get the following error message when
trying to send email from it. Any ideas how to get it straightened out?

The message could not be sent because the server rejected the sender's
e-mail address. The sender's e-mail address was 'sample(a)verizon.net'.
Subject 'Email Test', Account: 'sample(a)verizon.net', Server:
'outgoing.verizon.net', Protocol: SMTP, Server Response: '550 5.7.1
Authentication is required to send mail as <xts738xg(a)verizon.net>', Port:
25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78

(Note that I changed the email addresses in the above, but the error message
is otherwise unchanged.)

Thanks in advance.

Fred


From: Jim Pickering on 22 Nov 2005 13:33
A 550 error indicates you are attempting to send mail using an ISPs SMTP
server, but you are not logged on or authenticated to that account. See
this link for more:
http://www.insideoe.com/problems/errors.htm#550relay

Also I earlier replied to your first posting. Did you not read that?
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/profile=F9F51EF1-4AE3-4D23-B2D8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.


"Fred" <testing(a)testing1212mouse.com> wrote in message
news:wbIgf.13053$NN2.514(a)trnddc02...
>I set up a 2nd verizon account and get the following error message when
> trying to send email from it. Any ideas how to get it straightened out?
>
> The message could not be sent because the server rejected the sender's
> e-mail address. The sender's e-mail address was 'sample(a)verizon.net'.
> Subject 'Email Test', Account: 'sample(a)verizon.net', Server:
> 'outgoing.verizon.net', Protocol: SMTP, Server Response: '550 5.7.1
> Authentication is required to send mail as <xts738xg(a)verizon.net>', Port:
> 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78
>
> (Note that I changed the email addresses in the above, but the error
> message
> is otherwise unchanged.)
>
> Thanks in advance.
>
> Fred
>
>

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