IE 8 - Manage Addons - Does not have WuWeb Active X control li
in [Windows Update]
|
From: MrSoftware on 2 Apr 2010 10:58 The exported function list for mshmtl.dll (that could not be registered as per KB 971058) is below. ================================================== Function Name : ClearPhishingFilterData Address : 0x3dd2d368 Relative Address : 0x0030d368 Ordinal : 105 (0x69) Filename : mshtml.dll Full Path : C:\WINDOWS\system32\mshtml.dll Type : Exported Function ================================================== ================================================== Function Name : ConvertAndEscapePostData Address : 0x3dd99162 Relative Address : 0x00379162 Ordinal : 106 (0x6a) Filename : mshtml.dll Full Path : C:\WINDOWS\system32\mshtml.dll Type : Exported Function ================================================== ================================================== Function Name : CreateHTMLPropertyPage Address : 0x3dd2d67a Relative Address : 0x0030d67a Ordinal : 107 (0x6b) Filename : mshtml.dll Full Path : C:\WINDOWS\system32\mshtml.dll Type : Exported Function ================================================== ================================================== Function Name : DllCanUnloadNow Address : 0x3db89521 Relative Address : 0x00169521 Ordinal : 108 (0x6c) Filename : mshtml.dll Full Path : C:\WINDOWS\system32\mshtml.dll Type : Exported Function ================================================== ================================================== Function Name : DllEnumClassObjects Address : 0x3dd27fb5 Relative Address : 0x00307fb5 Ordinal : 109 (0x6d) Filename : mshtml.dll Full Path : C:\WINDOWS\system32\mshtml.dll Type : Exported Function ================================================== ================================================== Function Name : DllGetClassObject Address : 0x3da3d415 Relative Address : 0x0001d415 Ordinal : 110 (0x6e) Filename : mshtml.dll Full Path : C:\WINDOWS\system32\mshtml.dll Type : Exported Function ================================================== ================================================== Function Name : IEIsXMLNSRegistered Address : 0x3dda2df8 Relative Address : 0x00382df8 Ordinal : 111 (0x6f) Filename : mshtml.dll Full Path : C:\WINDOWS\system32\mshtml.dll Type : Exported Function ================================================== ================================================== Function Name : IERegisterXMLNS Address : 0x3dda2e62 Relative Address : 0x00382e62 Ordinal : 112 (0x70) Filename : mshtml.dll Full Path : C:\WINDOWS\system32\mshtml.dll Type : Exported Function ================================================== ================================================== Function Name : MatchExactGetIDsOfNames Address : 0x3db483c9 Relative Address : 0x001283c9 Ordinal : 113 (0x71) Filename : mshtml.dll Full Path : C:\WINDOWS\system32\mshtml.dll Type : Exported Function ================================================== ================================================== Function Name : PrintHTML Address : 0x3dd2b007 Relative Address : 0x0030b007 Ordinal : 114 (0x72) Filename : mshtml.dll Full Path : C:\WINDOWS\system32\mshtml.dll Type : Exported Function ================================================== ================================================== Function Name : RunHTMLApplication Address : 0x3dd8e5bc Relative Address : 0x0036e5bc Ordinal : 115 (0x73) Filename : mshtml.dll Full Path : C:\WINDOWS\system32\mshtml.dll Type : Exported Function ================================================== ================================================== Function Name : ShowHTMLDialog Address : 0x3dd88e7f Relative Address : 0x00368e7f Ordinal : 116 (0x74) Filename : mshtml.dll Full Path : C:\WINDOWS\system32\mshtml.dll Type : Exported Function ================================================== ================================================== Function Name : ShowHTMLDialogEx Address : 0x3dd88e8f Relative Address : 0x00368e8f Ordinal : 117 (0x75) Filename : mshtml.dll Full Path : C:\WINDOWS\system32\mshtml.dll Type : Exported Function ================================================== ================================================== Function Name : ShowModalDialog Address : 0x3dd88de9 Relative Address : 0x00368de9 Ordinal : 118 (0x76) Filename : mshtml.dll Full Path : C:\WINDOWS\system32\mshtml.dll Type : Exported Function ================================================== ================================================== Function Name : ShowModelessHTMLDialog Address : 0x3dd88f92 Relative Address : 0x00368f92 Ordinal : 119 (0x77) Filename : mshtml.dll Full Path : C:\WINDOWS\system32\mshtml.dll Type : Exported Function ================================================== "MrSoftware" wrote: > I was able to try the fix below a little earlier than expected. > > Note below - I call 1.a and 1.b 'lobotomies' for the sake of brevity herein. > > [1] MS KB 971058 has 4 'fixes' as follows. > > (a) FixIt 50202 - Mode default > (b) FixIt 50202 - Mode agressive > (c) WU minor lobotomy - Without 'step 4' > (d) WU major lobotomy - With 'step 4' (reset BITS and WUAU security > descriptors) > > [2] I tryed 1.a and 1.b previously - both failed. > > [3] I tryed 1.c and that failed with some anomalies as follows. > > mshtml.dll Missing entry point - not registered > wucltux.dll Not found - Verified as not in my XP system > wuwebv.dll Not found - Verified as not in my XP system > > The identity verification info for mshtml.dll (that is on my system is) > > MD5 = 7054f6adc9b670887659f1561603b0d0 > Sha1 = 2a2ecfb4f15e6f9f0a743726c08bc158833634da > Sha512 = > 0250c4efa46796e94d0b8bc6b7ad24d4a08b9a08a7f316c3977e76476bc6774d69d18e6cbfceb6d7ade048be6fa5e59954e053e366c2fdd70262d4ab879d430b > > Size = 5,806 KB > Date = 2/25/1010 - 1:24 am > Version = 8.0.6001.18904 > > I used Nirsoft's dll tool - DLL Export Viewer and verified the DLL is > missing an entry point for registration. > > [4] I'll post the DLL export list after this post. > > [5] I'll try the 'WU major lobotomy' after I do [4] above. > > > > "MrSoftware" wrote: > > > [1] I will try the manual fixes mentioned in KB 971058 tomorrow afternoon > > (USA CST) and post the results. > > > > Note the manual fixes are only recommended after the 'agressive' mode of > > FixIt 50202 fails (which happened to me). > > > > "MrSoftware" wrote: > > > > > [1] I tried MS Fixit 50202 - Reset WU components - in both (a) default (b) > > > agressive mode. > > > > > > Neither mode worked to fix the problem. > > > > > > I go to the primary MS WU site (www.windowsupdate.microsoft.com) and come up > > > with a blank page. > > > > > > "PA Bear [MS MVP]" wrote: > > > > > > > Repost: Has a Norton or McAfee application ever been installed on the > > > > computer (e.g., a free-trial version that came preinstalled when you bought > > > > it)? > > > > > > > > So the Windows Update problem started when you had AVG installed: What > > > > exactly was the problem (e.g., 0x8DDD0004 or other errors) and did you ever > > > > get it resolved? > > > > > > > > Are you having any other problems (e.g., search redirects; "Page cannot be > > > > displayed" errors; cannot open Task Manager, Regedit, or Internet Options)? > > > > > > > > Is Automatic Updates enabled? If not, can you enable it, reboot, and then > > > > find it's still enabled? > > > > > > > > Is *Microsoft* Security Essentials automatically updating itself at least > > > > one every 24 hours? > > > > > > > > Can you access & update manually via http://windowsupdate.microsoft.com (not > > > > any other link)? [I know you may have answered this in another thread but > > > > I'd like you to answer it in this thread, too.] > > > > > > > > Have you tried doing a Reset yet? => http://support.microsoft.com/kb/971058 > > > > [Tip: Run the Fix It in Default and Aggressive modes, if necessary.] > > > > -- > > > > ~PA Bear > > > > > > > > > > > > MrSoftware wrote: > > > > > I'm using (a) 'MS Windows Security Essentials' (MS-WSE) and (b) MS > > > > > Windows Firewall. > > > > > > > > > > I normally run ZoneAlarm (firewall) and AVG (Virus checker) but > > > > > uninstalled > > > > > them for the above MS solutions inorder to fix some problems with MS > > > > > (MicroSoft) WU (Windows Update). > > > > > > > > > > The whole system was scanned (via MS-WSE) just before I started to get > > > > > some > > > > > problems with MS WU. > > > > > > > > > > "PA Bear [MS MVP]" wrote: > > > > >> So you stated your full Windows version in this post, I see. > > > > >> > > > > >> What anti-virus application or security suite is installed and is your > > > > >> subscription current? What anti-spyware applications (other than > > > > >> Defender)? What third-party firewall (if any)? > > > > >> > > > > >> Has a(another) Norton or McAfee application ever been installed on the > > > > >> computer (e.g., a free-trial version that came preinstalled when you > > > > >> bought > > > > >> it)? > > > > >> > > > > >> > > > > >> MrSoftware wrote: > > > > >>> Does anyone know how to (1) download and (2) reinstall the WuWeb active > > > > >>> X > > > > >>> control? > > > > >>> > > > > >>> My IE 8 - Version 8.0.6001.18702 - Build 86001 > > > > >>> > > > > >>> Thanks ahead of time :-) > > > > >>> > > > > >>> //------------------------------- > > > > >>> > > > > >>> Just FYI and background info is below. > > > > >>> > > > > >>> I opened an MS support case (SRX1057345742) on a Windows Update problem > > > > >>> (XP SP3 - March 2010 all updates except one). > > > > >>> > > > > >>> There was an update (Rights Management Services Client : KB979099) that > > > > >>> would NOT install (all other MS updates installed fine). > > > > >>> > > > > >>> Of the many 'fixes' we tried none worked. Eventually Windows Update > > > > >>> started > > > > >>> to 'break down'. I'm just trying to bring back the Windows update page. > > > > >>> > > > > >>> Currently, when I try IE 8 - Windows Update - I just get a blank page > > > > >>> on; > > > > >>> > > > > >>> http://windowsupdate.microsoft.com > > > > >>> > > > > >>> > > > > >>> > > > > >>> > > > > >>> > > > > >>> > > > > >>> > > > > >>> > > > > >>> > > > > >>> C:\WINDOWS\Downloaded Program Files > > > > >>> > > > > >>> > > > > >>> Discovered files A9Helper.A9 > > > > >>> HidInputMonitorX Control > > > > >>> WuWebControl Class > > > > >> > > > > >> . > > > > > > > > . > > > >
From: MrSoftware on 2 Apr 2010 11:00 Knowledge is bliss :-) "williamtell" wrote: > Oh well, had an itch! > > "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message > news:%23kDPXwi0KHA.4412(a)TK2MSFTNGP02.phx.gbl... > > williamtell wrote: > >> BTW, Windows Update is no more, Microsoft Update is the site now. > > > > Sorry, Tell, but your arrow missed the apple this time... > > > > <QP> > > What are the differences between Windows Updates, Automatic Updates, and > > Microsoft Updates? > > > > While Windows Update provides you with updates specifically for Windows, > > Microsoft Update expands the service to download and install updates for > > other Microsoft software, such as Microsoft Office and Windows Live. > > Automatic updating is a feature that allows you to set your PC to > > automatically download and install updates using either service, making it > > easy and convenient for you to keep your Windows PC current. > > </QP> > > Source: http://www.microsoft.com/windows/downloads/windowsupdate/FAQ.mspx > > > . >
From: MrSoftware on 2 Apr 2010 11:13 Note the difference below in exported 'registration' points. Those in MUWEB.DLL below. ================================================== Function Name : DllRegisterServer Address : 0x50d0f178 Relative Address : 0x0000f178 Ordinal : 4 (0x4) Filename : muweb.dll Full Path : C:\WINDOWS\system32\muweb.dll Type : Exported Function ================================================== ================================================== Function Name : DllUnregisterServer Address : 0x50d0f18a Relative Address : 0x0000f18a Ordinal : 5 (0x5) Filename : muweb.dll Full Path : C:\WINDOWS\system32\muweb.dll Type : Exported Function ================================================== No such 'points' in mshtml.dll. The only registration 'points' in it are; ================================================== Function Name : IEIsXMLNSRegistered Address : 0x3dda2df8 Relative Address : 0x00382df8 Ordinal : 111 (0x6f) Filename : mshtml.dll Full Path : C:\WINDOWS\system32\mshtml.dll Type : Exported Function ================================================== ================================================== Function Name : IERegisterXMLNS Address : 0x3dda2e62 Relative Address : 0x00382e62 Ordinal : 112 (0x70) Filename : mshtml.dll Full Path : C:\WINDOWS\system32\mshtml.dll Type : Exported Function ================================================== Evidentally the MSHTML.DLL module is registered only via IE (Internet Explorer). "MrSoftware" wrote: > The exported function list for mshmtl.dll (that could not be registered as > per KB 971058) is below. > > ================================================== > Function Name : ClearPhishingFilterData > Address : 0x3dd2d368 > Relative Address : 0x0030d368 > Ordinal : 105 (0x69) > Filename : mshtml.dll > Full Path : C:\WINDOWS\system32\mshtml.dll > Type : Exported Function > ================================================== > > ================================================== > Function Name : ConvertAndEscapePostData > Address : 0x3dd99162 > Relative Address : 0x00379162 > Ordinal : 106 (0x6a) > Filename : mshtml.dll > Full Path : C:\WINDOWS\system32\mshtml.dll > Type : Exported Function > ================================================== > > ================================================== > Function Name : CreateHTMLPropertyPage > Address : 0x3dd2d67a > Relative Address : 0x0030d67a > Ordinal : 107 (0x6b) > Filename : mshtml.dll > Full Path : C:\WINDOWS\system32\mshtml.dll > Type : Exported Function > ================================================== > > ================================================== > Function Name : DllCanUnloadNow > Address : 0x3db89521 > Relative Address : 0x00169521 > Ordinal : 108 (0x6c) > Filename : mshtml.dll > Full Path : C:\WINDOWS\system32\mshtml.dll > Type : Exported Function > ================================================== > > ================================================== > Function Name : DllEnumClassObjects > Address : 0x3dd27fb5 > Relative Address : 0x00307fb5 > Ordinal : 109 (0x6d) > Filename : mshtml.dll > Full Path : C:\WINDOWS\system32\mshtml.dll > Type : Exported Function > ================================================== > > ================================================== > Function Name : DllGetClassObject > Address : 0x3da3d415 > Relative Address : 0x0001d415 > Ordinal : 110 (0x6e) > Filename : mshtml.dll > Full Path : C:\WINDOWS\system32\mshtml.dll > Type : Exported Function > ================================================== > > ================================================== > Function Name : IEIsXMLNSRegistered > Address : 0x3dda2df8 > Relative Address : 0x00382df8 > Ordinal : 111 (0x6f) > Filename : mshtml.dll > Full Path : C:\WINDOWS\system32\mshtml.dll > Type : Exported Function > ================================================== > > ================================================== > Function Name : IERegisterXMLNS > Address : 0x3dda2e62 > Relative Address : 0x00382e62 > Ordinal : 112 (0x70) > Filename : mshtml.dll > Full Path : C:\WINDOWS\system32\mshtml.dll > Type : Exported Function > ================================================== > > ================================================== > Function Name : MatchExactGetIDsOfNames > Address : 0x3db483c9 > Relative Address : 0x001283c9 > Ordinal : 113 (0x71) > Filename : mshtml.dll > Full Path : C:\WINDOWS\system32\mshtml.dll > Type : Exported Function > ================================================== > > ================================================== > Function Name : PrintHTML > Address : 0x3dd2b007 > Relative Address : 0x0030b007 > Ordinal : 114 (0x72) > Filename : mshtml.dll > Full Path : C:\WINDOWS\system32\mshtml.dll > Type : Exported Function > ================================================== > > ================================================== > Function Name : RunHTMLApplication > Address : 0x3dd8e5bc > Relative Address : 0x0036e5bc > Ordinal : 115 (0x73) > Filename : mshtml.dll > Full Path : C:\WINDOWS\system32\mshtml.dll > Type : Exported Function > ================================================== > > ================================================== > Function Name : ShowHTMLDialog > Address : 0x3dd88e7f > Relative Address : 0x00368e7f > Ordinal : 116 (0x74) > Filename : mshtml.dll > Full Path : C:\WINDOWS\system32\mshtml.dll > Type : Exported Function > ================================================== > > ================================================== > Function Name : ShowHTMLDialogEx > Address : 0x3dd88e8f > Relative Address : 0x00368e8f > Ordinal : 117 (0x75) > Filename : mshtml.dll > Full Path : C:\WINDOWS\system32\mshtml.dll > Type : Exported Function > ================================================== > > ================================================== > Function Name : ShowModalDialog > Address : 0x3dd88de9 > Relative Address : 0x00368de9 > Ordinal : 118 (0x76) > Filename : mshtml.dll > Full Path : C:\WINDOWS\system32\mshtml.dll > Type : Exported Function > ================================================== > > ================================================== > Function Name : ShowModelessHTMLDialog > Address : 0x3dd88f92 > Relative Address : 0x00368f92 > Ordinal : 119 (0x77) > Filename : mshtml.dll > Full Path : C:\WINDOWS\system32\mshtml.dll > Type : Exported Function > ================================================== > > > > "MrSoftware" wrote: > > > I was able to try the fix below a little earlier than expected. > > > > Note below - I call 1.a and 1.b 'lobotomies' for the sake of brevity herein. > > > > [1] MS KB 971058 has 4 'fixes' as follows. > > > > (a) FixIt 50202 - Mode default > > (b) FixIt 50202 - Mode agressive > > (c) WU minor lobotomy - Without 'step 4' > > (d) WU major lobotomy - With 'step 4' (reset BITS and WUAU security > > descriptors) > > > > [2] I tryed 1.a and 1.b previously - both failed. > > > > [3] I tryed 1.c and that failed with some anomalies as follows. > > > > mshtml.dll Missing entry point - not registered > > wucltux.dll Not found - Verified as not in my XP system > > wuwebv.dll Not found - Verified as not in my XP system > > > > The identity verification info for mshtml.dll (that is on my system is) > > > > MD5 = 7054f6adc9b670887659f1561603b0d0 > > Sha1 = 2a2ecfb4f15e6f9f0a743726c08bc158833634da > > Sha512 = > > 0250c4efa46796e94d0b8bc6b7ad24d4a08b9a08a7f316c3977e76476bc6774d69d18e6cbfceb6d7ade048be6fa5e59954e053e366c2fdd70262d4ab879d430b > > > > Size = 5,806 KB > > Date = 2/25/1010 - 1:24 am > > Version = 8.0.6001.18904 > > > > I used Nirsoft's dll tool - DLL Export Viewer and verified the DLL is > > missing an entry point for registration. > > > > [4] I'll post the DLL export list after this post. > > > > [5] I'll try the 'WU major lobotomy' after I do [4] above. > > > > > > > > "MrSoftware" wrote: > > > > > [1] I will try the manual fixes mentioned in KB 971058 tomorrow afternoon > > > (USA CST) and post the results. > > > > > > Note the manual fixes are only recommended after the 'agressive' mode of > > > FixIt 50202 fails (which happened to me). > > > > > > "MrSoftware" wrote: > > > > > > > [1] I tried MS Fixit 50202 - Reset WU components - in both (a) default (b) > > > > agressive mode. > > > > > > > > Neither mode worked to fix the problem. > > > > > > > > I go to the primary MS WU site (www.windowsupdate.microsoft.com) and come up > > > > with a blank page. > > > > > > > > "PA Bear [MS MVP]" wrote: > > > > > > > > > Repost: Has a Norton or McAfee application ever been installed on the > > > > > computer (e.g., a free-trial version that came preinstalled when you bought > > > > > it)? > > > > > > > > > > So the Windows Update problem started when you had AVG installed: What > > > > > exactly was the problem (e.g., 0x8DDD0004 or other errors) and did you ever > > > > > get it resolved? > > > > > > > > > > Are you having any other problems (e.g., search redirects; "Page cannot be > > > > > displayed" errors; cannot open Task Manager, Regedit, or Internet Options)? > > > > > > > > > > Is Automatic Updates enabled? If not, can you enable it, reboot, and then > > > > > find it's still enabled? > > > > > > > > > > Is *Microsoft* Security Essentials automatically updating itself at least > > > > > one every 24 hours? > > > > > > > > > > Can you access & update manually via http://windowsupdate.microsoft.com (not > > > > > any other link)? [I know you may have answered this in another thread but > > > > > I'd like you to answer it in this thread, too.] > > > > > > > > > > Have you tried doing a Reset yet? => http://support.microsoft.com/kb/971058 > > > > > [Tip: Run the Fix It in Default and Aggressive modes, if necessary.] > > > > > -- > > > > > ~PA Bear > > > > > > > > > > > > > > > MrSoftware wrote: > > > > > > I'm using (a) 'MS Windows Security Essentials' (MS-WSE) and (b) MS > > > > > > Windows Firewall. > > > > > > > > > > > > I normally run ZoneAlarm (firewall) and AVG (Virus checker) but > > > > > > uninstalled > > > > > > them for the above MS solutions inorder to fix some problems with MS > > > > > > (MicroSoft) WU (Windows Update). > > > > > > > > > > > > The whole system was scanned (via MS-WSE) just before I started to get > > > > > > some > > > > > > problems with MS WU. > > > > > > > > > > > > "PA Bear [MS MVP]" wrote: > > > > > >> So you stated your full Windows version in this post, I see. > > > > > >> > > > > > >> What anti-virus application or security suite is installed and is your > > > > > >> subscription current? What anti-spyware applications (other than > > > > > >> Defender)? What third-party firewall (if any)? > > > > > >> > > > > > >> Has a(another) Norton or McAfee application ever been installed on the > > > > > >> computer (e.g., a free-trial version that came preinstalled when you > > > > > >> bought > > > > > >> it)? > > > > > >> > > > > > >> > > > > > >> MrSoftware wrote: > > > > > >>> Does anyone know how to (1) download and (2) reinstall the WuWeb active > > > > > >>> X > > > > > >>> control? > > > > > >>> > > > > > >>> My IE 8 - Version 8.0.6001.18702 - Build 86001 > > > > > >>> > > > > > >>> Thanks ahead of time :-) > > > > > >>> > > > > > >>> //------------------------------- > > > > > >>> > > > > > >>> Just FYI and background info is below. > > > > > >>> > > > > > >>> I opened an MS support case (SRX1057345742) on a Windows Update problem > > > > > >>> (XP SP3 - March 2010 all updates except one). > > > > > >>> > > > > > >>> There was an update (Rights Management Services Client : KB979099) that > > > > > >>> would NOT install (all other MS updates installed fine). > > > > > >>> > > > > > >>> Of the many 'fixes' we tried none worked. Eventually Windows Update > > > > > >>> started > > > > > >>> to 'break down'. I'm just trying to bring back the Windows update page. > > > > > >>> > > > > > >>> Currently, when I try IE 8 - Windows Update - I just get a blank page > > > > > >>> on; > > > > > >>> > > > > > >>> http://windowsupdate.microsoft.com > > > > > >>> > > > > > >>> > > > > > >>>
From: PA Bear [MS MVP] on 2 Apr 2010 12:05 Yes. In WinXP: If Windows Update is your default update source, http://windowsupdate.microsoft.com will redirect to http://update.microsoft.com/windowsupdate; If Microsoft Update is your default update source, http://windowsupdate.microsoft.com will redirect to http://update.microsoft.com/microsoftupdate MrSoftware wrote: > Then WU (Windows Update) and MU (Microsoft Update) currently coexist? > > "PA Bear [MS MVP]" wrote: > >> williamtell wrote: >>> BTW, Windows Update is no more, Microsoft Update is the site now. >> >> Sorry, Tell, but your arrow missed the apple this time... >> >> <QP> >> What are the differences between Windows Updates, Automatic Updates, and >> Microsoft Updates? >> >> While Windows Update provides you with updates specifically for Windows, >> Microsoft Update expands the service to download and install updates for >> other Microsoft software, such as Microsoft Office and Windows Live. >> Automatic updating is a feature that allows you to set your PC to >> automatically download and install updates using either service, making >> it >> easy and convenient for you to keep your Windows PC current. >> </QP> >> Source: http://www.microsoft.com/windows/downloads/windowsupdate/FAQ.mspx
From: PA Bear [MS MVP] on 2 Apr 2010 12:14
[I have read all of your replies, as of this post.] When you say running the Fix It in, e.g., Aggressive mode "fails," do you mean the Fix It won't run/you cannot run it or the Fix It doesn't correct the problem? All of this "smells" like the effects of a hijackware infection, one that happened when you were running AVG. If such is the case, there's a very good chance that MSE did not install properly and is not working properly (despite what you may be seeing). 1. Are any of the following found in Add/Remove Programs? KB980182 KB977165 KB972270 KB978207 KB976325 KB974455 2. What is the result of running the Fix It on this page? => http://support.microsoft.com/kb/980966/ -- ~PA Bear MrSoftware wrote: > [1] I will try the manual fixes mentioned in KB 971058 tomorrow afternoon > (USA CST) and post the results. > > Note the manual fixes are only recommended after the 'agressive' mode of > FixIt 50202 fails (which happened to me). > > "MrSoftware" wrote: > >> [1] I tried MS Fixit 50202 - Reset WU components - in both (a) default >> (b) >> agressive mode. >> >> Neither mode worked to fix the problem. >> >> I go to the primary MS WU site (www.windowsupdate.microsoft.com) and come >> up with a blank page. >> >> "PA Bear [MS MVP]" wrote: >> >>> Repost: Has a Norton or McAfee application ever been installed on the >>> computer (e.g., a free-trial version that came preinstalled when you >>> bought it)? >>> >>> So the Windows Update problem started when you had AVG installed: What >>> exactly was the problem (e.g., 0x8DDD0004 or other errors) and did you >>> ever get it resolved? >>> >>> Are you having any other problems (e.g., search redirects; "Page cannot >>> be >>> displayed" errors; cannot open Task Manager, Regedit, or Internet >>> Options)? >>> >>> Is Automatic Updates enabled? If not, can you enable it, reboot, and >>> then >>> find it's still enabled? >>> >>> Is *Microsoft* Security Essentials automatically updating itself at >>> least >>> one every 24 hours? >>> >>> Can you access & update manually via http://windowsupdate.microsoft.com >>> (not any other link)? [I know you may have answered this in another >>> thread but I'd like you to answer it in this thread, too.] >>> >>> Have you tried doing a Reset yet? => >>> http://support.microsoft.com/kb/971058 [Tip: Run the Fix It in Default >>> and Aggressive modes, if necessary.] -- >>> ~PA Bear >>> >>> >>> MrSoftware wrote: >>>> I'm using (a) 'MS Windows Security Essentials' (MS-WSE) and (b) MS >>>> Windows Firewall. >>>> >>>> I normally run ZoneAlarm (firewall) and AVG (Virus checker) but >>>> uninstalled >>>> them for the above MS solutions inorder to fix some problems with MS >>>> (MicroSoft) WU (Windows Update). >>>> >>>> The whole system was scanned (via MS-WSE) just before I started to get >>>> some >>>> problems with MS WU. >>>> >>>> "PA Bear [MS MVP]" wrote: >>>>> So you stated your full Windows version in this post, I see. >>>>> >>>>> What anti-virus application or security suite is installed and is your >>>>> subscription current? What anti-spyware applications (other than >>>>> Defender)? What third-party firewall (if any)? >>>>> >>>>> Has a(another) Norton or McAfee application ever been installed on the >>>>> computer (e.g., a free-trial version that came preinstalled when you >>>>> bought >>>>> it)? >>>>> >>>>> >>>>> MrSoftware wrote: >>>>>> Does anyone know how to (1) download and (2) reinstall the WuWeb >>>>>> active >>>>>> X >>>>>> control? >>>>>> >>>>>> My IE 8 - Version 8.0.6001.18702 - Build 86001 >>>>>> >>>>>> Thanks ahead of time :-) >>>>>> >>>>>> //------------------------------- >>>>>> >>>>>> Just FYI and background info is below. >>>>>> >>>>>> I opened an MS support case (SRX1057345742) on a Windows Update >>>>>> problem >>>>>> (XP SP3 - March 2010 all updates except one). >>>>>> >>>>>> There was an update (Rights Management Services Client : KB979099) >>>>>> that >>>>>> would NOT install (all other MS updates installed fine). >>>>>> >>>>>> Of the many 'fixes' we tried none worked. Eventually Windows Update >>>>>> started >>>>>> to 'break down'. I'm just trying to bring back the Windows update >>>>>> page. >>>>>> >>>>>> Currently, when I try IE 8 - Windows Update - I just get a blank page >>>>>> on; >>>>>> >>>>>> http://windowsupdate.microsoft.com >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> C:\WINDOWS\Downloaded Program Files >>>>>> >>>>>> >>>>>> Discovered files A9Helper.A9 >>>>>> HidInputMonitorX Control >>>>>> WuWebControl Class >>>>> >>>>> . >>> >>> . |