Vista Update Error 8024002d, leads me to Works8.msi
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From: Jayce Cameron Jayce on 13 Aug 2008 11:37 I have your answer. Same problem here. they install the software OEM and these days don't include cd's. I contacted the seller (Staples in my case) to see if they had the aforementioned cd's. They in turn sent me to the manufacturer (Acer in my case). Give them a call up and read off your serial number on your store-bought notebook. After answering some questions tell them you need the install disks. When you are attempting to install the update and it doesn't work it should give you a message saying where it is currently looking for it. It might say it was on a network and the field below it should say something like c:\acerSW\install\disk2 Just read off that to the tech support of your manufacturer and they'll probably say something like, "when you first purchased yoursystem it asked you to provide a blank cd". Ignore them, I was never asked during my 3 hour installation and I'm a tech geek. Anyways explain to them that it didn't, and that it should still be under warranty. Then they'll send you out your required disk in the mail via FedEx. You should get it anywhere in North America in approximately 3 days. Once you receive simply go through steps as usual and next time you get that error message just pop in your cd and you're off! you could go to ignore as one user mentioned, but i wouldn't suggest it. Updates are there for a reason and unless it's a language pac k (in a language you don't speak fluently) you may run into issues down the road. Besides brand new computer you should be getting all the neccessary updates for free (or at least for a few months). Cheers "HeathersBlooming" wrote: > I cannot find a way to get Works8.msi to work. It keeps saying I don't have > it but why wouldn't I when it's a brand new machine purchased 3 weeks ago? > What should I do to get the update? Help! > -- > I''m too old for this!
From: patricia on 14 Aug 2008 07:38 "TaurArian" wrote: > Error Code: 0x8024002D - means - a full-file patch failed because the source > was required > > Heather, look for the Works CD/s that came with your computer. Place the CD > in the installation drive and then try the update again. > > > -- > -------------------------------- > TaurArian [MVP] 2005-2009 > Update Services > http://taurarian.mvps.org > > > "HeathersBlooming" wrote: > > > I cannot find a way to get Works8.msi to work. It keeps saying I don't have > > it but why wouldn't I when it's a brand new machine purchased 3 weeks ago? > > What should I do to get the update? Help! > > -- > > I''m too old for this!
From: mstraat on 14 Aug 2008 11:11 I don't have a Works 8 CD because I have Works 9 on my laptop. So can I safely ignore the Works 8 update? "Jayce Cameron" wrote: > I have your answer. Same problem here. they install the software OEM and > these days don't include cd's. I contacted the seller (Staples in my case) to > see if they had the aforementioned cd's. They in turn sent me to the > manufacturer (Acer in my case). Give them a call up and read off your serial > number on your store-bought notebook. After answering some questions tell > them you need the install disks. When you are attempting to install the > update and it doesn't work it should give you a message saying where it is > currently looking for it. It might say it was on a network and the field > below it should say something like c:\acerSW\install\disk2 > Just read off that to the tech support of your manufacturer and they'll > probably say something like, "when you first purchased yoursystem it asked > you to provide a blank cd". Ignore them, I was never asked during my 3 hour > installation and I'm a tech geek. Anyways explain to them that it didn't, and > that it should still be under warranty. Then they'll send you out your > required disk in the mail via FedEx. You should get it anywhere in North > America in approximately 3 days. Once you receive simply go through steps as > usual and next time you get that error message just pop in your cd and you're > off! > you could go to ignore as one user mentioned, but i wouldn't suggest it. > Updates are there for a reason and unless it's a language pac k (in a > language you don't speak fluently) you may run into issues down the road. > Besides brand new computer you should be getting all the neccessary updates > for free (or at least for a few months). > Cheers > > > "HeathersBlooming" wrote: > > > I cannot find a way to get Works8.msi to work. It keeps saying I don't have > > it but why wouldn't I when it's a brand new machine purchased 3 weeks ago? > > What should I do to get the update? Help! > > -- > > I''m too old for this!
From: Pinky on 14 Aug 2008 15:01 Heather, I have Works 8.5 pre- installed on my computer a year ago. (I do not have a CD ROM for this programme!) Today I tried to install Works 8.MSI ( KB955428). It also failed showing error message 8024002d. Before the message during the installation of the update I also had a window that said:- the feature you are trying to use is on a network resource that is unavailable. Try again or enter an alternative path to a foldercontaining the installation package " Works8.msi" in the box below. I'm old but not too old! So could someone please explain what I should do next? -- Old Bird! "HeathersBlooming" wrote: > I cannot find a way to get Works8.msi to work. It keeps saying I don't have > it but why wouldn't I when it's a brand new machine purchased 3 weeks ago? > What should I do to get the update? Help! > -- > I''m too old for this!
From: holly on 14 Aug 2008 15:51
I have the same problem and it's an Acer as well but they will not send me the disk and tell me it's not a full copy that's it's a trial but it's never said anything about only being able to try it or when my "time" would be up. I don't know what to do "Jayce Cameron" wrote: > I have your answer. Same problem here. they install the software OEM and > these days don't include cd's. I contacted the seller (Staples in my case) to > see if they had the aforementioned cd's. They in turn sent me to the > manufacturer (Acer in my case). Give them a call up and read off your serial > number on your store-bought notebook. After answering some questions tell > them you need the install disks. When you are attempting to install the > update and it doesn't work it should give you a message saying where it is > currently looking for it. It might say it was on a network and the field > below it should say something like c:\acerSW\install\disk2 > Just read off that to the tech support of your manufacturer and they'll > probably say something like, "when you first purchased yoursystem it asked > you to provide a blank cd". Ignore them, I was never asked during my 3 hour > installation and I'm a tech geek. Anyways explain to them that it didn't, and > that it should still be under warranty. Then they'll send you out your > required disk in the mail via FedEx. You should get it anywhere in North > America in approximately 3 days. Once you receive simply go through steps as > usual and next time you get that error message just pop in your cd and you're > off! > you could go to ignore as one user mentioned, but i wouldn't suggest it. > Updates are there for a reason and unless it's a language pac k (in a > language you don't speak fluently) you may run into issues down the road. > Besides brand new computer you should be getting all the neccessary updates > for free (or at least for a few months). > Cheers > > > "HeathersBlooming" wrote: > > > I cannot find a way to get Works8.msi to work. It keeps saying I don't have > > it but why wouldn't I when it's a brand new machine purchased 3 weeks ago? > > What should I do to get the update? Help! > > -- > > I''m too old for this! |