From: Daddy on
On 6/30/2010 2:00 PM, BillW50 wrote:
> Daddy wrote on Wed, 30 Jun 2010 13:35:30 -0400:
>> On 6/30/2010 12:43 PM, BillW50 wrote:
>> "As System Restore is supposed to be able to undo application
>> installs..."
>>
>> Wrong. (Not that it will matter to you...)
>
> After you use System Restore to an earlier time before an application
> was installed, Windows will have no memory of it of having been
> installed. And they most likely won't even run anymore. Not that it will
> actually matter to you!
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>
> Understanding what System Restore does and doesn�t do
>
> If you use a Restore Point from two weeks ago, then any programs
> installed since then might not work. Programs often alter Windows'
> settings as a way of introducing themselves to your computer. When
> Windows "wakes up" with settings from two weeks ago, it won�t remember
> that those programs have been installed. You�ll probably have to
> reinstall them.
>
> http://www.andyrathbone.com/2009/08/24/fixing-your-pc-with-system-restore/
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>

<lol>

From Microsoft:

"Understanding System Restore"

http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/app_system_restore_hss_understand.mspx?mfr=true

Excerpt:

"System Restore does not replace the process of uninstalling a program.
To completely remove the files installed by a program, you must remove
the program using Add or Remove Programs in Control Panel or the
program's own uninstall program."

From Microsoft MVP Bert Kinney:

http://bertk.mvps.org/html/tips.html#5

"Can I use System Restore to uninstall applications?"

"NO! System Restore does not completely uninstall applications when
restoring to a point prior to the applications installation. What
happens is, System Restore only removes the monitored files for the
installed applications and the remaining non-monitored files are left
behind. Any registry entries made by the installation of the application
will also be gone. This will cause the application not to function. And
in some cases, cause the uninstall and reinstall process of the
partially removed application to fail."

--
Daddy
From: BillW50 on
Daddy wrote on Wed, 30 Jun 2010 15:08:40 -0400:
> On 6/30/2010 2:00 PM, BillW50 wrote:
>> Daddy wrote on Wed, 30 Jun 2010 13:35:30 -0400:
>>> On 6/30/2010 12:43 PM, BillW50 wrote:
>>> "As System Restore is supposed to be able to undo application
>>> installs..."
>>>
>>> Wrong. (Not that it will matter to you...)
>>
>> After you use System Restore to an earlier time before an application
>> was installed, Windows will have no memory of it of having been
>> installed. And they most likely won't even run anymore. Not that it will
>> actually matter to you!
>>
>> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>>
>> Understanding what System Restore does and doesn�t do
>>
>> If you use a Restore Point from two weeks ago, then any programs
>> installed since then might not work. Programs often alter Windows'
>> settings as a way of introducing themselves to your computer. When
>> Windows "wakes up" with settings from two weeks ago, it won�t remember
>> that those programs have been installed. You�ll probably have to
>> reinstall them.
>>
>> http://www.andyrathbone.com/2009/08/24/fixing-your-pc-with-system-restore/
>>
>>
>> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>>
>
> <lol>
>
> From Microsoft:
>
> "Understanding System Restore"
>
> http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/app_system_restore_hss_understand.mspx?mfr=true
>
>
> Excerpt:
>
> "System Restore does not replace the process of uninstalling a program.
> To completely remove the files installed by a program, you must remove
> the program using Add or Remove Programs in Control Panel or the
> program's own uninstall program."
>
> From Microsoft MVP Bert Kinney:
>
> http://bertk.mvps.org/html/tips.html#5
>
> "Can I use System Restore to uninstall applications?"
>
> "NO! System Restore does not completely uninstall applications when
> restoring to a point prior to the applications installation. What
> happens is, System Restore only removes the monitored files for the
> installed applications and the remaining non-monitored files are left
> behind. Any registry entries made by the installation of the application
> will also be gone. This will cause the application not to function. And
> in some cases, cause the uninstall and reinstall process of the
> partially removed application to fail."

Yes I understand all of that. But do you understand that all registry
entries for all of those applications installed after the System Restore
will be removed, all DLLs and other files that any application placed in
the Windows folder will be gone? And the only thing that will be left
would be the files left in the Program Files folder and maybe in the
Application Data folder. Which won't hurt Windows at all.

Thus these later applications will be orphaned. It is really rare today
for Windows applications to be able to run as an orphan application. And
if an application did something to break Windows, the problem will be
totally gone by a System Restore to a time before the application was
installed.

And since we are talking about the OP problem of installing the trial
version of MS Office 2010, it is true in this case as well. Although if
it installed in the same folder as the earlier MS Office was installed
(which I think is likely). Then this could be very bad. Although if in
another folder, all should be good again and their older MS Office
should work just fine after a System Restore.

--
Bill
2 Asus EEE PC 7014G ~ 2GB RAM ~ 16GB-SDHC
2 Asus EEE PC 7028G ~ 2GB RAM ~ 16GB-SDHC
Windows XP SP2/SP3 ~ Xandros Linux
From: Hank Arnold on
I don't agree with much of what you say. I've had more than one version
on a computer at one time with minimal impact. The worst that would
happen was that each time you switch from one version of an app to
another, it will insist on "installing" again. There are well documented
ways around it.

In my office, I'm running Outlook 2003 and 2010 of the rest of the
suite. We are still running Exchange 5.5 and Outlook newer than 2003
won't support connecting to it.

Based on your recommendation, most users should never install a new
program or upgrade an existing one. Not many end users have multiple
computers to test things out on.


Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services
http://it.toolbox.com/blogs/personal-pc-assistant/

On 6/30/2010 9:27 AM, William R. Walsh wrote:
> Hi!
>
> Don't install more than one version of Office at a time. Any two
> versions of Office will interact to some degree.
>
> Don't install strange new software on any computer that you depend
> upon. :-)
>
> Un-and-reinstalling Office 2003 should fix the problem. Just be sure
> you've uninstalled *all* of Office 2010 first. Oh, and reboot after
> you have.
>
> William
>