ccSvcHost using 100% CPU....
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From: William B. Lurie on 3 Jun 2010 17:27 That problem, once we solved it, has not returned. Unknown wrote: > What about the last problem of failing to hibernate in 2 hours? > "William B. Lurie" <billurie(a)nospam.net> wrote in message > news:OtZ$IR1ALHA.5464(a)TK2MSFTNGP05.phx.gbl... >> Norton has been a whipping-boy for years, and for >> years they *earned* it. But I have never had a virus or worm >> or anything else that invaded me, and I credit Norton with that. >> And their on-line chat tech service is superb. >> >> Th glitch I'm complaining about was shown on Task Manager >> as having SYSTEM as its host, and all Norton programs >> show Compaq-Owner as host. This one even denied me permission >> to end it. >> >> Unknown wrote: >>> Norton strikes again. >>> "William B. Lurie" <billurie(a)nospam.net> wrote in message >>> news:OV6u90zALHA.980(a)TK2MSFTNGP04.phx.gbl... >>>> Daave wrote: >>>>> William B. Lurie wrote: >>>>>> When I brought the system out of hibernation this morning, >>>>>> I found the System using 100% of CPU resources for about >>>>>> 15 minutes, making it almost impossible to do anything else >>>>>> at the same time. Never saw this before. Any advice, other >>>>>> than go have a cup of coffee and come back? Event viewer/log >>>>>> showed no clue other than "WIA entering running state"...... >>>>> I'm not sure if WIA is relevant or not, but it wouldn't hurt to disable >>>>> it to see what effect that might have. >>>> I'll try that. But this is entirely new behavior. >>>>> Also, have you ever used Process Explorer to determine which >>>>> sub-process is calling upon the System process? >>>> No, nobody ever led me to that. And please note that SvcHost was listed >>>> with System as having called it, not Compaq-Owner, so I don't believe >>>> it was Norton-related. >>>>> Is this behavior brand new? If so, what have you done recently that >>>>> might have caused it? (Examples are the installation of new programs, >>>>> updates, or devices. Obviously, malware needs to be ruled out.) >>>> Brand new, and nothing recently installed. >>>>> Finally, other than when coming out of hibernation, does your PC ever >>>>> exhibit this particular symtpom (System using 100% of CPU) any other >>>>> time? Once the 15 minutes pass, does your PC perform well? >>>> No, it's new, and I had no choice but to wait until whatever >>>> it was doing, it was finished doing it. >>>>> Oops! I just noticed your Subject Line! In the future, this information >>>>> should also be in the body of your post! That process belongs to >>>>> Norton, which is a well-known resource hog. Have you considered >>>>> uninstalling Norton and switching to a superior program that uses fewer >>>>> resources and causes fewer conflicts? I personally recommend Avira >>>>> Antivir. >>>> Why do you think that process 'belongs to Norton'. when the *system* was >>>> listed as having invoked it? And yes, I know how hoggish Norton can be, >>>> but on those occasions when it is, I can identify it as having been >>>> called in Task Manager. And over the years, I've lived through all of >>>> Symantec's intrusive workings, and have stayed with them while they grew >>>> until now they are so helpful whenever I call them, that I wouldn't even >>>> consider switching. > >
From: William B. Lurie on 3 Jun 2010 17:31 Daave wrote: > William B. Lurie wrote: >> Daave wrote: >>> William B. Lurie wrote: >>>> When I brought the system out of hibernation this morning, >>>> I found the System using 100% of CPU resources for about >>>> 15 minutes, making it almost impossible to do anything else >>>> at the same time. Never saw this before. Any advice, other >>>> than go have a cup of coffee and come back? Event viewer/log >>>> showed no clue other than "WIA entering running state"...... >>> I'm not sure if WIA is relevant or not, but it wouldn't hurt to >>> disable it to see what effect that might have. >> I'll try that. But this is entirely new behavior. >>> Also, have you ever used Process Explorer to determine which >>> sub-process is calling upon the System process? >> No, nobody ever led me to that. And please note that SvcHost was >> listed with System as having called it, not Compaq-Owner, so I don't >> believe it was Norton-related. > > There is some confusion here! > > What is the name of the subprocess? > > SvcHost > > or > > ccSvcHost > > or > It is this one: ccSvcHst<<<<<<<<<< > > I am sure Norton latches onto SYSTEM as well. Either uninstall Norton as > earlier suggested or post to a Norton forum where others who have > experienced the same problem can guide you with regard to changing a > specific setting. Or contact their support. You may recall that I worked with Norton last time around, and they showed me how to make sure that Norton Anti-Virus *never* intrudes or does a scan all by itself. As for Norton latching onto SYSTEM, I didn't think so, but you say you're *sure*......Let's see what other ideas come out, before I tackle Norton. > >
From: William B. Lurie on 3 Jun 2010 17:34 Unknown wrote: > PS-----I have never had a virus or worm that invaded me, AND I do NOT use > Norton. > Why are you giving credit to Norton? Well, I do because they have been, going back into Windows 3.1 days, been the only anti-virus software I've used, and I'm sure that others can do it well also. But I credit their installed software as being 100% effective at keeping me virus-free. > "William B. Lurie" <billurie(a)nospam.net> wrote in message > news:OtZ$IR1ALHA.5464(a)TK2MSFTNGP05.phx.gbl... >> Norton has been a whipping-boy for years, and for >> years they *earned* it. But I have never had a virus or worm >> or anything else that invaded me, and I credit Norton with that. >> And their on-line chat tech service is superb. >> >> Th glitch I'm complaining about was shown on Task Manager >> as having SYSTEM as its host, and all Norton programs >> show Compaq-Owner as host. This one even denied me permission >> to end it. >> >> Unknown wrote: >>> Norton strikes again. >>> "William B. Lurie" <billurie(a)nospam.net> wrote in message >>> news:OV6u90zALHA.980(a)TK2MSFTNGP04.phx.gbl... >>>> Daave wrote: >>>>> William B. Lurie wrote: >>>>>> When I brought the system out of hibernation this morning, >>>>>> I found the System using 100% of CPU resources for about >>>>>> 15 minutes, making it almost impossible to do anything else >>>>>> at the same time. Never saw this before. Any advice, other >>>>>> than go have a cup of coffee and come back? Event viewer/log >>>>>> showed no clue other than "WIA entering running state"...... >>>>> I'm not sure if WIA is relevant or not, but it wouldn't hurt to disable >>>>> it to see what effect that might have. >>>> I'll try that. But this is entirely new behavior. >>>>> Also, have you ever used Process Explorer to determine which >>>>> sub-process is calling upon the System process? >>>> No, nobody ever led me to that. And please note that SvcHost was listed >>>> with System as having called it, not Compaq-Owner, so I don't believe >>>> it was Norton-related. >>>>> Is this behavior brand new? If so, what have you done recently that >>>>> might have caused it? (Examples are the installation of new programs, >>>>> updates, or devices. Obviously, malware needs to be ruled out.) >>>> Brand new, and nothing recently installed. >>>>> Finally, other than when coming out of hibernation, does your PC ever >>>>> exhibit this particular symtpom (System using 100% of CPU) any other >>>>> time? Once the 15 minutes pass, does your PC perform well? >>>> No, it's new, and I had no choice but to wait until whatever >>>> it was doing, it was finished doing it. >>>>> Oops! I just noticed your Subject Line! In the future, this information >>>>> should also be in the body of your post! That process belongs to >>>>> Norton, which is a well-known resource hog. Have you considered >>>>> uninstalling Norton and switching to a superior program that uses fewer >>>>> resources and causes fewer conflicts? I personally recommend Avira >>>>> Antivir. >>>> Why do you think that process 'belongs to Norton'. when the *system* was >>>> listed as having invoked it? And yes, I know how hoggish Norton can be, >>>> but on those occasions when it is, I can identify it as having been >>>> called in Task Manager. And over the years, I've lived through all of >>>> Symantec's intrusive workings, and have stayed with them while they grew >>>> until now they are so helpful whenever I call them, that I wouldn't even >>>> consider switching. > >
From: Daave on 3 Jun 2010 18:46 William B. Lurie wrote: > Daave wrote: >> William B. Lurie wrote: >>> Daave wrote: >>>> William B. Lurie wrote: >>>>> When I brought the system out of hibernation this morning, >>>>> I found the System using 100% of CPU resources for about >>>>> 15 minutes, making it almost impossible to do anything else >>>>> at the same time. Never saw this before. Any advice, other >>>>> than go have a cup of coffee and come back? Event viewer/log >>>>> showed no clue other than "WIA entering running state"...... >>>> I'm not sure if WIA is relevant or not, but it wouldn't hurt to >>>> disable it to see what effect that might have. >>> I'll try that. But this is entirely new behavior. >>>> Also, have you ever used Process Explorer to determine which >>>> sub-process is calling upon the System process? >>> No, nobody ever led me to that. And please note that SvcHost was >>> listed with System as having called it, not Compaq-Owner, so I don't >>> believe it was Norton-related. >> >> There is some confusion here! >> >> What is the name of the subprocess? >> >> SvcHost >> >> or >> >> ccSvcHost >> >> or >> > > It is this one: > > ccSvcHst<<<<<<<<<< Well, that's a Norton process, my friend! >> I am sure Norton latches onto SYSTEM as well. Either uninstall >> Norton as earlier suggested or post to a Norton forum where others >> who have experienced the same problem can guide you with regard to >> changing a specific setting. Or contact their support. > > You may recall that I worked with Norton last time around, and they > showed me how to make sure that Norton Anti-Virus *never* intrudes > or does a scan all by itself. From what I can tell, it's intruding again. :-) > As for Norton latching onto SYSTEM, > I didn't think so, but you say you're *sure*......Let's see what > other ideas come out, before I tackle Norton. I'm sure because of others' experiences. I'm sure you'll reach the same conclusion if you Google the terms ccsvchst and cpu. First hit: http://community.norton.com/t5/Norton-Internet-Security-Norton/ccsvchst-exe-cpu-usage-Issue/m-p/2888 Some have reported success by uninstalling Norton, using the removal tool you need to download from their website, and reinstalling the latest version. Then again, if it were me, I wouldn't do that last step. :-)
From: William B. Lurie on 3 Jun 2010 19:18
WOW! That does put the monkey right back onto Norton's back, and I'm going to get with them on it. Thanks for setting it straight. I'll report back again. Daave wrote: > William B. Lurie wrote: >> Daave wrote: >>> William B. Lurie wrote: >>>> Daave wrote: >>>>> William B. Lurie wrote: >>>>>> When I brought the system out of hibernation this morning, >>>>>> I found the System using 100% of CPU resources for about >>>>>> 15 minutes, making it almost impossible to do anything else >>>>>> at the same time. Never saw this before. Any advice, other >>>>>> than go have a cup of coffee and come back? Event viewer/log >>>>>> showed no clue other than "WIA entering running state"...... >>>>> I'm not sure if WIA is relevant or not, but it wouldn't hurt to >>>>> disable it to see what effect that might have. >>>> I'll try that. But this is entirely new behavior. >>>>> Also, have you ever used Process Explorer to determine which >>>>> sub-process is calling upon the System process? >>>> No, nobody ever led me to that. And please note that SvcHost was >>>> listed with System as having called it, not Compaq-Owner, so I don't >>>> believe it was Norton-related. >>> There is some confusion here! >>> >>> What is the name of the subprocess? >>> >>> SvcHost >>> >>> or >>> >>> ccSvcHost >>> >>> or >>> >> It is this one: >> >> ccSvcHst<<<<<<<<<< > > Well, that's a Norton process, my friend! > >>> I am sure Norton latches onto SYSTEM as well. Either uninstall >>> Norton as earlier suggested or post to a Norton forum where others >>> who have experienced the same problem can guide you with regard to >>> changing a specific setting. Or contact their support. >> You may recall that I worked with Norton last time around, and they >> showed me how to make sure that Norton Anti-Virus *never* intrudes >> or does a scan all by itself. > > From what I can tell, it's intruding again. :-) > >> As for Norton latching onto SYSTEM, >> I didn't think so, but you say you're *sure*......Let's see what >> other ideas come out, before I tackle Norton. > > I'm sure because of others' experiences. I'm sure you'll reach the same > conclusion if you Google the terms ccsvchst and cpu. First hit: > > http://community.norton.com/t5/Norton-Internet-Security-Norton/ccsvchst-exe-cpu-usage-Issue/m-p/2888 > > Some have reported success by uninstalling Norton, using the removal > tool you need to download from their website, and reinstalling the > latest version. Then again, if it were me, I wouldn't do that last step. > :-) > > |