ccSvcHost using 100% CPU....
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From: Daave on 3 Jun 2010 19:28 YW. Keep us posted. William B. Lurie wrote: > WOW! That does put the monkey right back onto Norton's > back, and I'm going to get with them on it. Thanks for setting it > straight. I'll report back again. > > Daave wrote: >> William B. Lurie wrote: >>> Daave wrote: >>>> William B. Lurie wrote: >>>>> Daave wrote: >>>>>> William B. Lurie wrote: >>>>>>> When I brought the system out of hibernation this morning, >>>>>>> I found the System using 100% of CPU resources for about >>>>>>> 15 minutes, making it almost impossible to do anything else >>>>>>> at the same time. Never saw this before. Any advice, other >>>>>>> than go have a cup of coffee and come back? Event viewer/log >>>>>>> showed no clue other than "WIA entering running state"...... >>>>>> I'm not sure if WIA is relevant or not, but it wouldn't hurt to >>>>>> disable it to see what effect that might have. >>>>> I'll try that. But this is entirely new behavior. >>>>>> Also, have you ever used Process Explorer to determine which >>>>>> sub-process is calling upon the System process? >>>>> No, nobody ever led me to that. And please note that SvcHost was >>>>> listed with System as having called it, not Compaq-Owner, so I >>>>> don't believe it was Norton-related. >>>> There is some confusion here! >>>> >>>> What is the name of the subprocess? >>>> >>>> SvcHost >>>> >>>> or >>>> >>>> ccSvcHost >>>> >>>> or >>>> >>> It is this one: >>> >>> ccSvcHst<<<<<<<<<< >> >> Well, that's a Norton process, my friend! >> >>>> I am sure Norton latches onto SYSTEM as well. Either uninstall >>>> Norton as earlier suggested or post to a Norton forum where others >>>> who have experienced the same problem can guide you with regard to >>>> changing a specific setting. Or contact their support. >>> You may recall that I worked with Norton last time around, and they >>> showed me how to make sure that Norton Anti-Virus *never* intrudes >>> or does a scan all by itself. >> >> From what I can tell, it's intruding again. :-) >> >>> As for Norton latching onto SYSTEM, >>> I didn't think so, but you say you're *sure*......Let's see what >>> other ideas come out, before I tackle Norton. >> >> I'm sure because of others' experiences. I'm sure you'll reach the >> same conclusion if you Google the terms ccsvchst and cpu. First hit: >> >> http://community.norton.com/t5/Norton-Internet-Security-Norton/ccsvchst-exe-cpu-usage-Issue/m-p/2888 >> >> Some have reported success by uninstalling Norton, using the removal >> tool you need to download from their website, and reinstalling the >> latest version. Then again, if it were me, I wouldn't do that last >> step. :-)
From: William B. Lurie on 3 Jun 2010 20:29 I spent 1/2 hour online with Norton Chat Support. They took control of my desktop and opened Norton Anti-Virus, and, sure enough, it was set again to do "Idle Time Scan". I had them reset everything as I prefer it...NO automatic scans ever. I don't know how they got reset.....but I really appreciate the level of support I get from them. Daave wrote: > YW. Keep us posted. > > William B. Lurie wrote: >> WOW! That does put the monkey right back onto Norton's >> back, and I'm going to get with them on it. Thanks for setting it >> straight. I'll report back again. >> >> Daave wrote: >>> William B. Lurie wrote: >>>> Daave wrote: >>>>> William B. Lurie wrote: >>>>>> Daave wrote: >>>>>>> William B. Lurie wrote: >>>>>>>> When I brought the system out of hibernation this morning, >>>>>>>> I found the System using 100% of CPU resources for about >>>>>>>> 15 minutes, making it almost impossible to do anything else >>>>>>>> at the same time. Never saw this before. Any advice, other >>>>>>>> than go have a cup of coffee and come back? Event viewer/log >>>>>>>> showed no clue other than "WIA entering running state"...... >>>>>>> I'm not sure if WIA is relevant or not, but it wouldn't hurt to >>>>>>> disable it to see what effect that might have. >>>>>> I'll try that. But this is entirely new behavior. >>>>>>> Also, have you ever used Process Explorer to determine which >>>>>>> sub-process is calling upon the System process? >>>>>> No, nobody ever led me to that. And please note that SvcHost was >>>>>> listed with System as having called it, not Compaq-Owner, so I >>>>>> don't believe it was Norton-related. >>>>> There is some confusion here! >>>>> >>>>> What is the name of the subprocess? >>>>> >>>>> SvcHost >>>>> >>>>> or >>>>> >>>>> ccSvcHost >>>>> >>>>> or >>>>> >>>> It is this one: >>>> >>>> ccSvcHst<<<<<<<<<< >>> Well, that's a Norton process, my friend! >>> >>>>> I am sure Norton latches onto SYSTEM as well. Either uninstall >>>>> Norton as earlier suggested or post to a Norton forum where others >>>>> who have experienced the same problem can guide you with regard to >>>>> changing a specific setting. Or contact their support. >>>> You may recall that I worked with Norton last time around, and they >>>> showed me how to make sure that Norton Anti-Virus *never* intrudes >>>> or does a scan all by itself. >>> From what I can tell, it's intruding again. :-) >>> >>>> As for Norton latching onto SYSTEM, >>>> I didn't think so, but you say you're *sure*......Let's see what >>>> other ideas come out, before I tackle Norton. >>> I'm sure because of others' experiences. I'm sure you'll reach the >>> same conclusion if you Google the terms ccsvchst and cpu. First hit: >>> >>> http://community.norton.com/t5/Norton-Internet-Security-Norton/ccsvchst-exe-cpu-usage-Issue/m-p/2888 >>> >>> Some have reported success by uninstalling Norton, using the removal >>> tool you need to download from their website, and reinstalling the >>> latest version. Then again, if it were me, I wouldn't do that last >>> step. :-) > >
From: Daave on 3 Jun 2010 21:33 Hopefully, it will stay that way. :-) If it reverts once more, do you now know how to disable it? William B. Lurie wrote: > I spent 1/2 hour online with Norton Chat Support. > They took control of my desktop and opened > Norton Anti-Virus, and, sure enough, it was set > again to do "Idle Time Scan". I had them reset > everything as I prefer it...NO automatic scans > ever. I don't know how they got reset.....but I > really appreciate the level of support I get from > them. > > Daave wrote: >> YW. Keep us posted. >> >> William B. Lurie wrote: >>> WOW! That does put the monkey right back onto Norton's >>> back, and I'm going to get with them on it. Thanks for setting it >>> straight. I'll report back again. >>> >>> Daave wrote: >>>> William B. Lurie wrote: >>>>> Daave wrote: >>>>>> William B. Lurie wrote: >>>>>>> Daave wrote: >>>>>>>> William B. Lurie wrote: >>>>>>>>> When I brought the system out of hibernation this morning, >>>>>>>>> I found the System using 100% of CPU resources for about >>>>>>>>> 15 minutes, making it almost impossible to do anything else >>>>>>>>> at the same time. Never saw this before. Any advice, other >>>>>>>>> than go have a cup of coffee and come back? Event viewer/log >>>>>>>>> showed no clue other than "WIA entering running state"...... >>>>>>>> I'm not sure if WIA is relevant or not, but it wouldn't hurt to >>>>>>>> disable it to see what effect that might have. >>>>>>> I'll try that. But this is entirely new behavior. >>>>>>>> Also, have you ever used Process Explorer to determine which >>>>>>>> sub-process is calling upon the System process? >>>>>>> No, nobody ever led me to that. And please note that SvcHost was >>>>>>> listed with System as having called it, not Compaq-Owner, so I >>>>>>> don't believe it was Norton-related. >>>>>> There is some confusion here! >>>>>> >>>>>> What is the name of the subprocess? >>>>>> >>>>>> SvcHost >>>>>> >>>>>> or >>>>>> >>>>>> ccSvcHost >>>>>> >>>>>> or >>>>>> >>>>> It is this one: >>>>> >>>>> ccSvcHst<<<<<<<<<< >>>> Well, that's a Norton process, my friend! >>>> >>>>>> I am sure Norton latches onto SYSTEM as well. Either uninstall >>>>>> Norton as earlier suggested or post to a Norton forum where >>>>>> others who have experienced the same problem can guide you with >>>>>> regard to changing a specific setting. Or contact their support. >>>>> You may recall that I worked with Norton last time around, and >>>>> they showed me how to make sure that Norton Anti-Virus *never* >>>>> intrudes or does a scan all by itself. >>>> From what I can tell, it's intruding again. :-) >>>> >>>>> As for Norton latching onto SYSTEM, >>>>> I didn't think so, but you say you're *sure*......Let's see what >>>>> other ideas come out, before I tackle Norton. >>>> I'm sure because of others' experiences. I'm sure you'll reach the >>>> same conclusion if you Google the terms ccsvchst and cpu. First >>>> hit: >>>> http://community.norton.com/t5/Norton-Internet-Security-Norton/ccsvchst-exe-cpu-usage-Issue/m-p/2888 >>>> >>>> Some have reported success by uninstalling Norton, using the >>>> removal tool you need to download from their website, and >>>> reinstalling the latest version. Then again, if it were me, I >>>> wouldn't do that last step. :-)
From: William B. Lurie on 3 Jun 2010 22:38 I think so, Daave......but if not, I can count on their techies to do it again, and next time I'll ask them to do it slowly so I can copy it step-by-step. And I'll make another back-up clone tomorrow. Daave wrote: > Hopefully, it will stay that way. :-) > > If it reverts once more, do you now know how to disable it? > > William B. Lurie wrote: >> I spent 1/2 hour online with Norton Chat Support. >> They took control of my desktop and opened >> Norton Anti-Virus, and, sure enough, it was set >> again to do "Idle Time Scan". I had them reset >> everything as I prefer it...NO automatic scans >> ever. I don't know how they got reset.....but I >> really appreciate the level of support I get from >> them. >> >> Daave wrote: >>> YW. Keep us posted. >>> >>> William B. Lurie wrote: >>>> WOW! That does put the monkey right back onto Norton's >>>> back, and I'm going to get with them on it. Thanks for setting it >>>> straight. I'll report back again. >>>> >>>> Daave wrote: >>>>> William B. Lurie wrote: >>>>>> Daave wrote: >>>>>>> William B. Lurie wrote: >>>>>>>> Daave wrote: >>>>>>>>> William B. Lurie wrote: >>>>>>>>>> When I brought the system out of hibernation this morning, >>>>>>>>>> I found the System using 100% of CPU resources for about >>>>>>>>>> 15 minutes, making it almost impossible to do anything else >>>>>>>>>> at the same time. Never saw this before. Any advice, other >>>>>>>>>> than go have a cup of coffee and come back? Event viewer/log >>>>>>>>>> showed no clue other than "WIA entering running state"...... >>>>>>>>> I'm not sure if WIA is relevant or not, but it wouldn't hurt to >>>>>>>>> disable it to see what effect that might have. >>>>>>>> I'll try that. But this is entirely new behavior. >>>>>>>>> Also, have you ever used Process Explorer to determine which >>>>>>>>> sub-process is calling upon the System process? >>>>>>>> No, nobody ever led me to that. And please note that SvcHost was >>>>>>>> listed with System as having called it, not Compaq-Owner, so I >>>>>>>> don't believe it was Norton-related. >>>>>>> There is some confusion here! >>>>>>> >>>>>>> What is the name of the subprocess? >>>>>>> >>>>>>> SvcHost >>>>>>> >>>>>>> or >>>>>>> >>>>>>> ccSvcHost >>>>>>> >>>>>>> or >>>>>>> >>>>>> It is this one: >>>>>> >>>>>> ccSvcHst<<<<<<<<<< >>>>> Well, that's a Norton process, my friend! >>>>> >>>>>>> I am sure Norton latches onto SYSTEM as well. Either uninstall >>>>>>> Norton as earlier suggested or post to a Norton forum where >>>>>>> others who have experienced the same problem can guide you with >>>>>>> regard to changing a specific setting. Or contact their support. >>>>>> You may recall that I worked with Norton last time around, and >>>>>> they showed me how to make sure that Norton Anti-Virus *never* >>>>>> intrudes or does a scan all by itself. >>>>> From what I can tell, it's intruding again. :-) >>>>> >>>>>> As for Norton latching onto SYSTEM, >>>>>> I didn't think so, but you say you're *sure*......Let's see what >>>>>> other ideas come out, before I tackle Norton. >>>>> I'm sure because of others' experiences. I'm sure you'll reach the >>>>> same conclusion if you Google the terms ccsvchst and cpu. First >>>>> hit: >>>>> http://community.norton.com/t5/Norton-Internet-Security-Norton/ccsvchst-exe-cpu-usage-Issue/m-p/2888 >>>>> >>>>> Some have reported success by uninstalling Norton, using the >>>>> removal tool you need to download from their website, and >>>>> reinstalling the latest version. Then again, if it were me, I >>>>> wouldn't do that last step. :-) > >
From: Daave on 3 Jun 2010 23:42
Good to know you have a good backup strategy. William B. Lurie wrote: > I think so, Daave......but if not, I can count > on their techies to do it again, and next time I'll > ask them to do it slowly so I can copy it > step-by-step. And I'll make another back-up clone > tomorrow. > > Daave wrote: >> Hopefully, it will stay that way. :-) >> >> If it reverts once more, do you now know how to disable it? >> >> William B. Lurie wrote: >>> I spent 1/2 hour online with Norton Chat Support. >>> They took control of my desktop and opened >>> Norton Anti-Virus, and, sure enough, it was set >>> again to do "Idle Time Scan". I had them reset >>> everything as I prefer it...NO automatic scans >>> ever. I don't know how they got reset.....but I >>> really appreciate the level of support I get from >>> them. >>> >>> Daave wrote: >>>> YW. Keep us posted. >>>> >>>> William B. Lurie wrote: >>>>> WOW! That does put the monkey right back onto Norton's >>>>> back, and I'm going to get with them on it. Thanks for setting it >>>>> straight. I'll report back again. >>>>> >>>>> Daave wrote: >>>>>> William B. Lurie wrote: >>>>>>> Daave wrote: >>>>>>>> William B. Lurie wrote: >>>>>>>>> Daave wrote: >>>>>>>>>> William B. Lurie wrote: >>>>>>>>>>> When I brought the system out of hibernation this morning, >>>>>>>>>>> I found the System using 100% of CPU resources for about >>>>>>>>>>> 15 minutes, making it almost impossible to do anything else >>>>>>>>>>> at the same time. Never saw this before. Any advice, other >>>>>>>>>>> than go have a cup of coffee and come back? Event viewer/log >>>>>>>>>>> showed no clue other than "WIA entering running state"...... >>>>>>>>>> I'm not sure if WIA is relevant or not, but it wouldn't hurt >>>>>>>>>> to disable it to see what effect that might have. >>>>>>>>> I'll try that. But this is entirely new behavior. >>>>>>>>>> Also, have you ever used Process Explorer to determine which >>>>>>>>>> sub-process is calling upon the System process? >>>>>>>>> No, nobody ever led me to that. And please note that SvcHost >>>>>>>>> was listed with System as having called it, not Compaq-Owner, >>>>>>>>> so I don't believe it was Norton-related. >>>>>>>> There is some confusion here! >>>>>>>> >>>>>>>> What is the name of the subprocess? >>>>>>>> >>>>>>>> SvcHost >>>>>>>> >>>>>>>> or >>>>>>>> >>>>>>>> ccSvcHost >>>>>>>> >>>>>>>> or >>>>>>>> >>>>>>> It is this one: >>>>>>> >>>>>>> ccSvcHst<<<<<<<<<< >>>>>> Well, that's a Norton process, my friend! >>>>>> >>>>>>>> I am sure Norton latches onto SYSTEM as well. Either uninstall >>>>>>>> Norton as earlier suggested or post to a Norton forum where >>>>>>>> others who have experienced the same problem can guide you with >>>>>>>> regard to changing a specific setting. Or contact their >>>>>>>> support. >>>>>>> You may recall that I worked with Norton last time around, and >>>>>>> they showed me how to make sure that Norton Anti-Virus *never* >>>>>>> intrudes or does a scan all by itself. >>>>>> From what I can tell, it's intruding again. :-) >>>>>> >>>>>>> As for Norton latching onto SYSTEM, >>>>>>> I didn't think so, but you say you're *sure*......Let's see what >>>>>>> other ideas come out, before I tackle Norton. >>>>>> I'm sure because of others' experiences. I'm sure you'll reach >>>>>> the same conclusion if you Google the terms ccsvchst and cpu. >>>>>> First hit: >>>>>> http://community.norton.com/t5/Norton-Internet-Security-Norton/ccsvchst-exe-cpu-usage-Issue/m-p/2888 >>>>>> >>>>>> Some have reported success by uninstalling Norton, using the >>>>>> removal tool you need to download from their website, and >>>>>> reinstalling the latest version. Then again, if it were me, I >>>>>> wouldn't do that last step. :-) |