From: Mike Baker **Adobe Community Expert** on
Is the name of the .mov file listed in the files tab of the publishing
dialog? If it's not then the file might not be getting published to the web
folder and that would mean it's not copied to the web server.

Mike
====================
Mike Baker
Adobe Community Expert
mike-baker at cox dot net

"deuxieme" <webforumsuser(a)macromedia.com> wrote in message
news:gi9r67$47b$1(a)forums.macromedia.com...
> Here is some more of the trace file.
> Internal error: Time out.
>
>
>
file:///C:/Program%20Files/Macromedia/Authorware%206.5/VG%20AW6.5%20Files/Pu
blis
> hed%20Files/Web/aminac.mov
>
>
>
>


From: deuxieme on
I found my T61 unable to play QT movies at all this morning. I restored it to a
couple of days ago, but this did not fix the problem, I then uninstalled Quick
time and re-installed it. I can now double click on QT files and they play in
the player.

I created a new AW6.5 file to play a QT movie. It plays with the authoring
mode, but it does not load up on preview. This time however the error message
is different: it says the aam file is damaged or not an authorware file.

Here is the text of the aam file:
ver 0 7
get .
seg all tsta0000.aas 0 2787
put DOWNLOAD
bin win "aminac.mov" "aminac.mov" length=549013
get XTRAS
put XTRAS
bin win32 "INETURL.X32" "INETURL.X32" recycle,length=73728
bin win32 "MOAFILE2.X32" "MOAFILE2.X32" recycle,length=58880
bin win32 "NETFILE.X32" "NETFILE.X32" recycle,length=124928
get XTRAS/QUICKTIMEASSET
put XTRAS
bin win32 "QTASSET.X32" "QTASSET.X32" recycle,length=105984
# HTML_PARAMS: WIDTH=640 HEIGHT=480 BGCOLOR=FFFFFF
opt all BypassSecurityDialog=FALSE
opt all UniqueID=4380788


From: Mike Baker **Adobe Community Expert** on
Delete the old trace file (ptrace.txt) and run it again. Let's see what the
trace says.
I wonder if it's not identifying Vista as a win 32 OS. Try changing bin
win32 to bin win and let us know what happens
Try changing put DOWNLOAD to put . (that's put with a period)
The aam file here indicates that the QTASSET.X32 file will be on the server
in a subdirectory called XTRAS/QUICKTIMEASSET. Make sure the xtra is in that
folder on the server or change the aam file to match the correct location.
(I think the publish puts the files all in the same XTRAS directory)

Mike
====================
Mike Baker
Adobe Community Expert
mike-baker at cox dot net


From: deuxieme on
I ran the trace again. First, here is the aam file data.

ver 0 7
get .
seg all tsta0000.aas 0 2787
put DOWNLOAD
bin win "aminac.mov" "aminac.mov" length=549013
get XTRAS
put XTRAS
bin win32 "INETURL.X32" "INETURL.X32" recycle,length=73728
bin win32 "MOAFILE2.X32" "MOAFILE2.X32" recycle,length=58880
bin win32 "NETFILE.X32" "NETFILE.X32" recycle,length=124928
get XTRAS/QUICKTIMEASSET
put XTRAS
bin win32 "QTASSET.X32" "QTASSET.X32" recycle,length=105984
# HTML_PARAMS: WIDTH=640 HEIGHT=480 BGCOLOR=FFFFFF
opt all BypassSecurityDialog=FALSE
opt all UniqueID=16564248
In the ptrace.txt,

There is the prb error that we observed before.

The next error is about halfway through the file:

4:36:21.64 - DISPLAY_ERROR() -- Error reading the Authorware Web Player map
file.

The next error is toward the end of the trace file

4:36:54.99 - DISPLAY_ERROR() -- Error reading the Authorware Web Player map
file.



Invalid file version. file://C:\Program Files\Macromedia\Authorware
6.5\Published Files\Web\aminac.mov

Very shortly after that the following error occurred:

4:44:10.58 - DISPLAY_ERROR() -- Error downloading content file.



Internal error: Time out.


file:///C:/Program%20Files/Macromedia/Authorware%206.5/Published%20Files/Web/ami
nac.mov

There is another error later, and I will try to send that and the rest of the
file in the next message due to file size limitations.



From: deuxieme on
I tried to use PUT ., and change to bin win. Separately or together, neither of these changes lead to success. I appreciate your help. Thanks again for looking at this.