From: Roland Perry on
In message <hsucgb$bd4$1(a)cam-news1.cambridge.arm.com>, at 16:42:01 on
Tue, 18 May 2010, Chris Shore <chris.shore(a)arm.nospam.com> remarked:
>>>I bought the most recent replacement for my son's Dell laptop from Amazon.
>>
>> Amazon themselves, or a trader in the Amazon marketplace?
>
>The receipt says it came from "Smart Parts UK".

That's the marketplace, then. A sort of up-market "buy-it-now" eBay, but
not buying from Amazon itself (as you might for some things).
--
Roland Perry
From: Dave Plowman (News) on
In article <UsbEwyKjpq8LFAGG(a)perry.co.uk>,
Roland Perry <roland(a)perry.co.uk> wrote:
> In message <511955f3b7dave(a)davenoise.co.uk>, at 13:22:28 on Tue, 18 May
> 2010, "Dave Plowman (News)" <dave(a)davenoise.co.uk> remarked:
> >> >> You have 45 days from payment, depends on how slow that slow boat
> >> >> from China is.
> >> >
> >> >Try reading up on the Paypal conditions for a refund.
> >
> >> I did; it says you have 45 days from making payment.
> >
> >To start the complaints procedure. So how long a slow boat to China
> >takes is irrelevant.

> If the battery hasn't arrived yet, how can you complain that it's poor
> quality?

You want to complain something is of poor quality before you've even seen
it? Could I ask why you bought it, then?

--
*The most wasted day of all is one in which we have not laughed.*

Dave Plowman dave(a)davenoise.co.uk London SW
To e-mail, change noise into sound.
From: Kev Bishop on


"Dave Plowman (News)" <dave(a)davenoise.co.uk> wrote in message
news:51198e9b5bdave(a)davenoise.co.uk...
> In article <UsbEwyKjpq8LFAGG(a)perry.co.uk>,
> Roland Perry <roland(a)perry.co.uk> wrote:
>> In message <511955f3b7dave(a)davenoise.co.uk>, at 13:22:28 on Tue, 18 May
>> 2010, "Dave Plowman (News)" <dave(a)davenoise.co.uk> remarked:
>> >> >> You have 45 days from payment, depends on how slow that slow boat
>> >> >> from China is.
>> >> >
>> >> >Try reading up on the Paypal conditions for a refund.
>> >
>> >> I did; it says you have 45 days from making payment.
>> >
>> >To start the complaints procedure. So how long a slow boat to China
>> >takes is irrelevant.
>
>> If the battery hasn't arrived yet, how can you complain that it's poor
>> quality?
>
> You want to complain something is of poor quality before you've even seen
> it? Could I ask why you bought it, then?
>
> --
> *The most wasted day of all is one in which we have not laughed.*
>
> Dave Plowman dave(a)davenoise.co.uk London SW
> To e-mail, change noise into sound.

You have 45 days from *payment*.
Trolling here has to be of better quality for acceptance I am afraid,
'davenoise' indeed.

From: Roland Perry on
In message <51198e9b5bdave(a)davenoise.co.uk>, at 23:41:13 on Tue, 18 May
2010, "Dave Plowman (News)" <dave(a)davenoise.co.uk> remarked:
>> >> >> You have 45 days from payment, depends on how slow that slow boat
>> >> >> from China is.
>> >> >
>> >> >Try reading up on the Paypal conditions for a refund.
>> >
>>> > I did; it says you have 45 days from making payment.
>> >
>> >To start the complaints procedure. So how long a slow boat to China
>> >takes is irrelevant.
>
>> If the battery hasn't arrived yet, how can you complain that it's poor
>> quality?
>
>You want to complain something is of poor quality before you've even seen
>it? Could I ask why you bought it, then?

Do keep up... if people buy a laptop battery to be shipped from China
(because it's cheaper), they are taking a risk that it won't be a
full-spec device. We then went on to discuss potential remedies.
--
Roland Perry
From: Dave Plowman (News) on
In article <E5udnfLUFbigPm7WnZ2dnUVZ8rGdnZ2d(a)brightview.co.uk>,
Kev Bishop <kevb@> wrote:


> "Dave Plowman (News)" <dave(a)davenoise.co.uk> wrote in message
> news:51198e9b5bdave(a)davenoise.co.uk...
> > In article <UsbEwyKjpq8LFAGG(a)perry.co.uk>,
> > Roland Perry <roland(a)perry.co.uk> wrote:
> >> In message <511955f3b7dave(a)davenoise.co.uk>, at 13:22:28 on Tue, 18 May
> >> 2010, "Dave Plowman (News)" <dave(a)davenoise.co.uk> remarked:
> >> >> >> You have 45 days from payment, depends on how slow that slow
> >> >> >> boat from China is.
> >> >> >
> >> >> >Try reading up on the Paypal conditions for a refund.
> >> >
> >> >> I did; it says you have 45 days from making payment.
> >> >
> >> >To start the complaints procedure. So how long a slow boat to China
> >> >takes is irrelevant.
> >
> >> If the battery hasn't arrived yet, how can you complain that it's poor
> >> quality?
> >
> > You want to complain something is of poor quality before you've even
> > seen it? Could I ask why you bought it, then?


> You have 45 days from *payment*.
> Trolling here has to be of better quality for acceptance I am afraid,
> 'davenoise' indeed.

Unlike you I have some experience of buying such things on Ebay and have
never been disappointed. I assume you have some form of axe to grind - do
you 'work' for PC World, or one of those other high quality UK suppliers
hell bent on keeping prices high?

However I'll give you some more clue. If the order hasn't arrived by the
45 day limit, start a dispute with PayPal within that limit.

--
*What was the best thing before sliced bread?

Dave Plowman dave(a)davenoise.co.uk London SW
To e-mail, change noise into sound.
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