Question re Canon iP1500
in [Printers]
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From: zakezuke on 5 Apr 2006 17:18 > I would like to ask something - do you think Canon and Epson and HP are > all equally good printers? See for your self http://www.tomshardware.com/2004/10/25/in_living_color/page9.html The HP DJ 8150 might be similar to the DeskJet 5940, they at least share the same cartridges. With the 5940 you have the option to buy a "99 photo cartridge" or use the regular #97, at least that's what a rag said. The epsons are still sold, the r220 has not changed. But here is a brief lowdown 1. Epson - - dye 6 tank printing - pigment 4 tank or 6 tank printing Their dye printers like the r200/r300 are not multi purpose printers... expect text to cost more. Their cheap printers I find to be fickle requiring manual head cleaning, and the head can not be removed. Technicaly a longer lasting technology than what HP and Canon use. The C series offers durabright pigment inks, quite good for text, quite archival. The R (800, 1800, 2400)series offers ultrachrome pigment inks, not as archival from what i'm told, but beautiful. Not cheap. All have aftermarket supplies. 2. HP - 8150 and similar Head on the cart type, optional photo cartridge and optional grey cartridge. Slow to dry ink, but very archival on the right papers. the Tri-color tank, while wasteful, isn't horrible in terms of cost per print. Very good general purpose printer Nice in the fact you can spend extra bucks to get extra spiffy photos with smooth skintones, not so nice in the fact that their lower priced models in this class only take two inktanks leaving one out to dry. 3. Canon -ip3000/4000 Very good general purpose printer. Gets away with using only 4 colors by using a very small drop size. Quite waterfast on canon's glossy plus paper, and other microporous papers. Not so lightfast. Photos tend to be a tad punchy for my taste... but still very good. Newer Pixmas offer a smaller drop size, but no aftermarket supplies except for bulk ink exist for those yet.
From: Mary on 5 Apr 2006 17:59 "zakezuke" <zakezuke_us(a)yahoo.com> wrote in message I have to tell you something. I phoned Canonn right now and you are right they ask your problem and I told the guy about the pinkish tinge on photos and about the waste absorber almost full message and he said it was two different problems. He said the color problem is probably due to the print head, and said they would send me a printhead by courier in the next 3 days. Then said when I get the printhead to try it and phone them back to get a refurbished IP 1500 because the message "waste absorber almost full" will keep coming up and eventually will overflow. I asked if I need a refurbished printer anyway, why don't they just send me the printer with the printhead in it in the first place rather than two separate procedures, and he said they can't do that, that they need to do it separately. I still can't figure out why. But he insisted I have to do things a certain way. Seems strange to me to do two separate things. In the meantime, I found my receipt and the warranty with Canon is up on Apr. 14, so the guy said we should be able to do things in time. He wants me to fax the receipt from when I bought the printer and won't matter if its tomorrow as they don't send out Puralator stuff tonight, with my name and address and he gave me an order number. I have a fax machine at home, but haven't had it long and didn't get time to figure it out, so don't know how it works. If I can't figure it out, I can probably use the one in the office of my apt. building tomorrow morning. I knew that STaples would let you bring a printer too them even if under first year and Canon has warranty on it and they will give you another one, for I have done it and the guy said yesterdayjust to bring it in and get another one, but maybe I should just get the print head and get a refurbished printer. I never knew about this Advanced warranty exchange as they call it. I don't think the guy at Staples knows about it either or he would have mentioned it. So you were right Zak. Mary
From: zakezuke on 5 Apr 2006 19:20 > He said the color problem is probably due to the print head, and said > they would send me a printhead by courier in the next 3 days. Then said > when I get the printhead to try it and phone them back to get a > refurbished IP 1500 because the message "waste absorber almost full" > will keep coming up and eventually will overflow. > I asked if I need a refurbished printer anyway, why don't they just send > me the printer with the printhead in it in the first place rather than > two separate procedures, and he said they can't do that, that they need > to do it separately. I still can't figure out why. But he insisted I > have to do things a certain way. Seems strange to me to do two separate > things. Very simple. 1. If you can't get at your printhead, i.e. if it's stuck, you get a new printer. same model 2. If you can get at the print cartridges... you get a new printhead 3. If you still have a problem, you get a referb printer without printhead. As you pointed out before, "how do they know it's the printhead, it could be something else". Odds are if it's not printing quite right, it's the printhead, so they just send it. If it's not that then they replace the rest of it. This is cheaper than the service center as anything will cost Canon $60.00 bucks plus parts. Now it being odd not to replace your printer... well that's beurocrasy for you, they only replace the printer if it's a full malfunction where you can't replace the head on your own. > I knew that STaples would let you bring a printer too them even if under > first year and Canon has warranty on it and they will give you another > one, for I have done it and the guy said yesterdayjust to bring it in > and get another one, but maybe I should just get the print head and get > a refurbished printer. The referb printer might disquality you from the staples warranty as it would be under another serial number, and the full diaper can be resolved with a screw driver I believe. That's entirely up to you. But getting the head is a good thing esp since it would be a pain for your to replace the ip1500 as it's no longer made, and there is not a printer in the thimble sized cartridge class that doesn't use head on the cartridge presently. While the cost per page on the ip1500 isn't all that great... there is indeed worse out there. > I never knew about this Advanced warranty exchange as they call it. I > don't think the guy at Staples knows about it either or he would have > mentioned it. Keep in mind that they are hip to selling extended warranties, which is almost pointless for many products. Canon has a spiffy warranty program... you usually get the option to get an advanced replacement or the service center. Advanced replacements, for the most part, save them money. Also, Staples only deals with canon as a dealer. Consumers get different treatment. It's up to the consumer whether to deal with the store or to deal with Canon directly. Epson is decent, though they didn't give me the option for an advanced replacement, others did for some reason. I've never returned an HP so I have no idea bout them.
From: Mary on 5 Apr 2006 19:38 "zakezuke" <zakezuke_us(a)yahoo.com> wrote in message news:1144279204.590018.129810(a)z34g2000cwc.googlegroups.com... > > He said the color problem is probably due to the print head, and said > > they would send me a printhead by courier in the next 3 days. Then said > > when I get the printhead to try it and phone them back to get a > > refurbished IP 1500 because the message "waste absorber almost full" > > will keep coming up and eventually will overflow. > > I asked if I need a refurbished printer anyway, why don't they just send > > me the printer with the printhead in it in the first place rather than > > two separate procedures, and he said they can't do that, that they need > > to do it separately. I still can't figure out why. But he insisted I > > have to do things a certain way. Seems strange to me to do two separate > > things. > > Very simple. > > 1. If you can't get at your printhead, i.e. if it's stuck, you get a > new printer. same model The rep knows I can get at the printhead and he says they will send a new one, then I have to send the whole printer back with my old printhead I presume. > 2. If you can get at the print cartridges... you get a new printhead > 3. If you still have a problem, you get a referb printer without > printhead. If it had just been the printhead, I would have just got the print head. but since I have the problem of the message about absorber almost filled, that is why I will need to get a refurbished printer. I thought that if I got the printhead replaced, I wouldn't get that message, not realizing completely that that is a different problem. > As you pointed out before, "how do they know it's the printhead, it > could be something else". Odds are if it's not printing quite right, > it's the printhead, so they just send it. If it's not that then they > replace the rest of it. This is cheaper than the service center as > anything will cost Canon $60.00 bucks plus parts. In that case I would have taken the printer back to STaples and got a new one. > Now it being odd not to replace your printer... well that's beurocrasy > for you, they only replace the printer if it's a full malfunction where > you can't replace the head on your own. But I told him I could replace and by not sending the refurb. printer, it is more trouble for me, because I have to send the receipt , they send the printhead, and its better if I stay home for the courier, as I am in an apt. building and they have to buzz me from the lobby or they leave a ticket in the lobby and I have to get it when I get home if I am out and make arrangements to be home for them to re-deliver, then phone them to say I got the printhead, then they send me the refurb. printer, so have to be home again, and then I send back the old printer so have to phone Puralotor to pick it up and be home again. > > I knew that STaples would let you bring a printer too them even if under > > first year and Canon has warranty on it and they will give you another > > one, for I have done it and the guy said yesterdayjust to bring it in > > and get another one, but maybe I should just get the print head and get > > a refurbished printer. > > The referb printer might disquality you from the staples warranty as it > would be under another serial number, That also occurred to me, and would wipe out my year of warranty with STaples when I would have had another year and got a new printer. > and the full diaper can be > resolved with a screw driver I believe. That's entirely up to you. > But getting the head is a good thing esp since it would be a pain for > your to replace the ip1500 as it's no longer made, and there is not a > printer in the thimble sized cartridge class that doesn't use head on > the cartridge presently. While the cost per page on the ip1500 isn't > all that great... there is indeed worse out there. Well, I am not sure if its good about getting the printhead and refurb printer because of the STaples warranty which would be good for another year and I could have just gone to the store and got a new printer. I guess its too late now. the guy at Canon probably made arrangements for me to send the printhead to me even though waiting for my fax with the order number. > > I never knew about this Advanced warranty exchange as they call it. I > > don't think the guy at Staples knows about it either or he would have > > mentioned it. > > Keep in mind that they are hip to selling extended warranties, which is > almost pointless for many products. I don't mind getting it for some things. for the printer for $10.00 I think its worth it to get Staples warranty. Canon has a spiffy warranty > program... you usually get the option to get an advanced replacement or > the service center. Advanced replacements, for the most part, save > them money. > Also, Staples only deals with canon as a dealer. Consumers get > different treatment. It's up to the consumer whether to deal with the > store or to deal with Canon directly. It seems much easier for me to get a new printer and not all this waiting for Puralator. It would be different if I only had the Canon warranty. What I might do is phone the guy I know at Staples and ask him if the refurb printer from Canon exempts me from Staples warranty. It likely would I am guess, which isn't so good. I am not sure now what I should do. Get the printhead and refurb printer or get a new printer. If the guy at Canon has sent the printhead, its probably too late for me to bother with Staples. I am not sure what to do. > Epson is decent, though they didn't give me the option for an advanced > replacement, others did for some reason. I've never returned an HP so > I have no idea bout them.
From: Mary on 5 Apr 2006 19:45
"zakezuke" <zakezuke_us(a)yahoo.com> wrote in message > Now it being odd not to replace your printer... well that's beurocrasy > for you, they only replace the printer if it's a full malfunction where > you can't replace the head on your own. But I told him I can replace it myself. He must know its a printhead you can take out. He made it sound like some kind of Canon policy that they can't send a part and send a refurb printer at the same time. But if they send the whole thing it would come to the same thing. seems a waste of time to send one thing when you know it needs a whole printer replacement. > > I knew that Staples would let you bring a printer too them even if under > > first year and Canon has warranty on it and they will give you another > > one, for I have done it and the guy said yesterdayjust to bring it in > > and get another one, but maybe I should just get the print head and get > > a refurbished printer. > > The referb printer might disquality you from the staples warranty as it > would be under another serial number, and the full diaper can be > resolved with a screw driver I believe. That's entirely up to you. Do y ou mean I could fix the problem of the waste ink absorber myself? I thought you can't see it by just looking into the printer? Mary |